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my Social Security Saves You Time for the Important Things

April 30, 2018 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

Time is our most valuable resource. How you spend it is important. A my Social Security account helps free your time for the important things. What is a my Social Security account? Watch this video to find out:

Have you got a personal my Social Security account? If not, open yours today. You’ll find it’s easy, convenient, and secure.

This Financial Literacy Month, take control of your future, and see what you can do online.

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. Dolores C.

    How do I unblock my account.

    • Luis A.

      Hi Dolores. We are sorry to hear that you are having difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  2. Karth

    can form W-4V to change federal withholding be filed online of MySS? or must it be taken into a SS office or mailed in?

  3. Margaret A.

    I got a reset code and I can’t reset my account. Help

    • Ann C.

      Hi, Margaret. We are sorry to hear you are having difficulty accessing your my Social Security account. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  4. rodney m.

    I was locked out of trying to set up my account.. Now I can’t find information on how to get unlocked! HELP!

  5. Laura

    How do I enter the reset code I rec’d by mail? I tried using my old password to login twice & my acct got suspended. Please tell me by reply email how to enter reset code. I updated my email address & told I needed to get reset code in mail. I got it now what how do I enter it w/o getting suspended online again?
    LCrawford

    • Ann C.

      Hi, Laura. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  6. Michael C.

    I cannot find my activation code

    • Ann C.

      Hi, Michael. For your security, we do not have access to private information in this venue. If you are still unable to create an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  7. Lloyd D.

    I simply wish to change my email address because it has been hacked twice. The old – ldpiepho@hotmail.com
    The new: lloydpiepho@gmail.com
    Why make it so difficult?

  8. Lloyd D.

    I simply wish to change my email address because it has been hacked twice. The old – ldpiepho@hotmail.com
    The new: lloydpiepho@gmail.com
    My dob is 10-31-40 the last 4 are 2870, my address,
    13167 Meadow Lane, Savage , MN 55378
    Please make the appropriate change.
    Lloyd Piepho
    Cell 612 719-1929, Home 952 445-3690

  9. Rrl K.

    I have a account but forgot my password and then they sent me temporary one in snail mail but it was two parts and i never got the 2nd part.

    • Luis A.

      Hi Rrl. We are sorry you are having trouble accessing our website. If you need assistance with your my Social Security account, please call our national help number 1-800-772-1213. After you hear “Briefly tell me why you are calling,” please say “Help Desk” for help with a my Social Security account. Sometimes it might be best to visit your local Social Security office for further assistance. We hope this helps

  10. Michael S.

    I have been receiving benefits for over a year. I recently had to change my email address. I have since not been able to log in because I can not receive the code by email that is needed to log in. I was told I needed to request a reset code which I did. After receiving this code by mail, I have still not been able to lg in. I called today and after being on hold for 45 min and providing numerous forms of ID verification, I explained my problem and was transferred to the line where you give feedback on the service you received. I received NO HELP to solve my problem. Please advise! Below is my new email address which I have not been able to change because I can not log on.

    • Ann C.

      Hi, Michael. We are sorry to hear about your experience. Unfortunately but for your security, we do not have access to private information in this venue. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you contact your local Social Security office. We hope this helps.

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