Online Services

New Fact Sheets Added to Your Online Statement

April 1, 2021 • By

Your Social Security Statement, available on my Social Security, tells you how much you or your family can expect to receive in disability, survivor, and retirement benefits. We’ve added new fact sheets to accompany the online Statement. These new fact sheets provide clarity and useful information, based on your age group and earnings situation. They […]

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New Fact Sheets Added to Your Online Statement

Letter to the Public on Service

March 17, 2021 • By

I want to update you about how things are going at the Social Security Administration. About a year ago, I took the unprecedented step to close our offices to the public. I did this to keep our employees and you—the public we serve—safe.  As we enter year two of the COVID-19 pandemic, vaccines and other […]

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Hearings with the Social Security Administration During COVID-19

January 21, 2021 • By

In March 2020, we temporarily closed all of our Social Security Hearing Offices due to the Coronavirus pandemic and are not offering in-person hearings. During the office closures, we are providing two flexible, safe, and secure hearing options: either a telephone hearing or our new option of an online video hearing. Additional information on both […]

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Hearings with the Social Security Administration During COVID-19

Get Your New Standardized Benefit Verification Letter Online

December 3, 2020 • By

If you receive a Benefit Verification letter, sometimes called a “budget letter,” a “benefits letter,” a “proof of income letter,” or a “proof of award letter,” we have good news for you! A new standardized Benefit Verification letter is now available when you need proof of Social Security benefits, Supplemental Security Income, or Medicare. In […]

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Important Information About Reaching Social Security During the COVID-19 Pandemic

July 30, 2020 • By

During the current coronavirus pandemic, we continue to provide help to you and other people in your communities.  While our offices are not providing service to walk-in visitors due to COVID-19, we remain ready and able to help you by phone with most Social Security business.  You can speak with a representative by calling your […]

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Social Security’s Plan to Better Serve You

July 16, 2020 • By

We are committed to improving service to the millions of Americans who expect and deserve timely and accurate help from us.  This effort requires that we modernize our technology so we can provide our employees with effective, easy-to-use tools that help them do their job well.  As the COVID-19 pandemic has also underscored, we must […]

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Access My Social Security From Your Home

July 9, 2020 • By

With so many services available online through my Social Security, signing up for a secure account will help you conduct Social Security business from home. With your personal my Social Security account, you can:

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Replace Your Social Security Card Online in 43 States and the District of Columbia

June 1, 2020 • By

We’re pleased to announce that we’ve added Connecticut, Ohio, and Utah to the growing list of states where you can go online to replace your Social Security card. In many cases, you may not need a replacement card. Most of the time, simply knowing your Social Security number is enough.

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A COVID-19 Update from Our Commissioner

March 19, 2020 • By

I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that scammers may try to trick you into thinking the pandemic is stopping your Social Security payments but that is not true. Don’t be […]

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Coronavirus (COVID-19): Important Information about Social Security Services

March 16, 2020 • By

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population we serve—older Americans and people with underlying medical conditions—and our employees during the Coronavirus (COVID-19) pandemic. However, we are still able to provide critical services.

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