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my Social Security Saves You Time for the Important Things

April 30, 2018 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

Time is our most valuable resource. How you spend it is important. A my Social Security account helps free your time for the important things. What is a my Social Security account? Watch this video to find out:

Have you got a personal my Social Security account? If not, open yours today. You’ll find it’s easy, convenient, and secure.

This Financial Literacy Month, take control of your future, and see what you can do online.

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. Kathleen F.

    All I want to do is change my address. How do I do this?

    • Ann C.

      Hi, Kathleen. Thanks for your question. If you are receiving Social Security retirement or disability, you can create a personal my Social Security account to change your address online. If you are receiving Supplemental Security Income, you should contact your local office immediately. We hope this helps.

  2. Alan G.

    I want to add deductions for Federal and State Taxes on my benefit amount. How do I do it?

  3. Alan G.

    I want to change the deductions on my Social Security account so there are deductions made for Federal and State taxes for 2020. How do I do this?

    • Ann C.

      Hi, Alan. In order to have taxes withheld from your Social Security benefit, you must start by printing, completing and submitting an IRS Voluntary Withholding Request Form (Form W-4V). On this form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld. The Form W-4V (to withhold federal taxes from your Social Security benefits) can be returned to your local Social Security office by mail or in person. See our Benefits Planner: Withholding Income Tax From Your Social Security Benefits web page for more information. We hope this helps.

  4. JOY M.

    I want to change my email address to my new one so I can sign in to my ss. How do I do it?

    Thank You

    • Luis A.

      Hi Joy. To change your email address on your personal my Social Security account, you need to sign in with your username/password. Once you are logged-in, you can update your email information. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7:00 a.m. and 7:00 p.m. At the voice prompt, say “help desk”; or
      •Contact your local Social Security office. We hope this helps.

  5. Norman P.

    I received my letter to reset code but cannot find where to rest it at

    • Luis A.

      Hi Norman. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7:00 a.m. and 7:00 p.m. At the voice prompt, say “help desk”; or
      •Contact your local Social Security office. We hope this helps.

  6. nicole s.

    I could not remember my password nor answer the security questions. the SSA sent me a reset code but there is nowhere to enter it at the website http://www.socialsecurity..gov/myaccount. The only options are create an account or login.

  7. james R.

    need a reset code

    • Ann C.

      Hi, James. It sounds like you are having difficulty accessing your personal my Social Security account. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  8. Virgil N.

    Pass word reset didn’t tell me how to do,

    • Luis A.

      Hi Virgil. If you are still unable to access your account or encounter another problem with your personal my Social Security account, please check out our Frequently Asked Questions. You may also:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7:00 a.m. and 7:00 p.m. At the voice prompt, say “help desk”; or
      •Contact your local Social Security office. We hope this helps.

  9. Kelly E.

    I have received a one-time reset code in the mail because I couldn’t remember my password and need to create a new one. I requested this 9/28/2019, so the reset code page is no longer displayed. How do I enter the reset code so I can recreate my password? The letter gives me until 11/10/2019 before the reset code becomes invalid.

  10. diane v.

    I received a reset code, but when I tried to put it in the password field, I got locked out. Is there a different place that I’m supposed to enter it?

    dianelynnvalentine@yahoo.com

    • Ann C.

      Hi, Diane. For your security, we do not have access to private information in this venue. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

Comments are closed.