COVID-19
Update on Our Reentry Plans
We want to give you an update on our preparations for returning our employees to local Social Security offices, a process called reentry. You may have seen a proposed reentry date of January 3, 2022 in the draft reentry plan that we provided to our unions, or in the media. While some executives reentered on […]
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Save Time Applying for SNAP and SSI
The COVID-19 pandemic continues to impose hardships, especially on people who face barriers to our services and benefits. We want you to know about other benefits you may be entitled to receive. This includes the Supplemental Nutritional Assistance Program – or SNAP. SNAP is a federal program – run by state agencies – that helps […]
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What Representatives Should Know About Online Video Hearings
In December 2020, we began offering online video hearings using a secure and free Microsoft Teams platform for you and your client to interact directly with an administrative law judge (ALJ). You can participate in the hearing with an internet connection using a camera-enabled smartphone, tablet, or computer. This allows the ALJ to see and […]
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WEAAD 2021: Building Strong Support for Older Americans
On June 15, we come together again to commemorate World Elder Abuse Awareness Day (WEAAD). We continue to advocate for the rights and dignity of older adults—especially during the pandemic. We remain committed to addressing challenges—and working together with our state and federal partners to break down barriers of injustice or inequality for older adults. […]
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World Elder Abuse Awareness Day: What We Have Learned
World Elder Abuse Awareness Day (WEAAD) on June 15 raises awareness of the cultural, social, economic, and demographic processes affecting elder abuse and neglect. This is more important than ever as cases of elder abuse have increased significantly during the pandemic. Abuser tactics—isolation, manipulation, and systemic barriers (such as ageism and racism)—put older adults at […]
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What to Do If You’re Missing Economic Impact Payments
The Internal Revenue Service (IRS) issued the third round of Economic Impact Payments (EIP) in April. Most Social Security beneficiaries and Supplemental Security Income (SSI) recipients should have received their EIPs by now. If you, your eligible spouse, or eligible dependent did not receive their EIP – or full amount of the EIP – for […]
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Commissioner Saul Communicates to Congress about the State of Social Security Services
Andrew Saul, Commissioner of Social Security, wrote to key members of Congress to raise awareness of the resources Social Security needs to recover from the ongoing pandemic and improve service. “Since becoming Commissioner, I have focused our actions and our resources on efforts to improve the service we provide to the millions of people who […]
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Outreach to Vulnerable Populations During the COVID-19 Pandemic
Last week, over 1,500 people joined me on a national conference call to learn how their organizations can help the Social Security Administration assist our most vulnerable populations during COVID-19. Participants included representatives of the non-profit community, health care organizations, private industry, Federal, State, and local government, and Congress. The response was nothing short of […]
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Commissioner Statement on Economic Impact Payments
I want to provide an important update about the Social Security Administration’s (SSA) processing of Economic Impact Payments (EIPs) under the American Rescue Plan (ARP) Act. At each turn over the last 12 months, immediate delivery of EIPs has been, and remains, a top priority for this agency. SSA’s public service mission is squarely focused […]
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Replacement or Corrected Social Security Cards during the COVID-19 Pandemic
Social Security offices are currently open only for in-person appointments for limited, critical situations, depending upon local office conditions. However, you can continue to apply for a replacement Social Security card online and by mail. Before requesting a replacement card, please remember that you might not need the physical card. Most of the time, simply […]
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