COVID-19
Providing Greater Access to Our Services
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We continue to welcome people back to our offices for in-person service with or without an appointment. As we help more people in person, we want to highlight the best ways and times to access our services by phone or in person. We also encourage you to visit our website to conduct your business online […]
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Social Security Administration to Resume In-Person Services at Local Social Security Offices
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I am pleased to announce that local Social Security offices will restore in-person services, including for people without an appointment, on April 7, 2022. To avoid waiting in line, I strongly encourage people who can, to use our online services, call us, and schedule appointments in advance rather than walking in without an appointment. Phone […]
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The Latest on Our Reentry Plans
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I’m excited that, starting in early April, we will add more in-person appointments and offer in-person service for people without an appointment. During the pandemic, millions of people used our secure and convenient online services, and received help by phone and in our offices by appointment. For people who can access our services online or […]
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Update on Our Reentry Plans
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We want to give you an update on our preparations for returning our employees to local Social Security offices, a process called reentry. You may have seen a proposed reentry date of January 3, 2022 in the draft reentry plan that we provided to our unions, or in the media. While some executives reentered on […]
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Save Time Applying for SNAP and SSI
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The COVID-19 pandemic continues to impose hardships, especially on people who face barriers to our services and benefits. We want you to know about other benefits you may be entitled to receive. This includes the Supplemental Nutritional Assistance Program – or SNAP. SNAP is a federal program – run by state agencies – that helps […]
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What Representatives Should Know About Online Video Hearings
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In December 2020, we began offering online video hearings using a secure and free Microsoft Teams platform for you and your client to interact directly with an administrative law judge (ALJ). You can participate in the hearing with an internet connection using a camera-enabled smartphone, tablet, or computer. This allows the ALJ to see and […]
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WEAAD 2021: Building Strong Support for Older Americans
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On June 15, we come together again to commemorate World Elder Abuse Awareness Day (WEAAD). We continue to advocate for the rights and dignity of older adults—especially during the pandemic. We remain committed to addressing challenges—and working together with our state and federal partners to break down barriers of injustice or inequality for older adults. […]
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World Elder Abuse Awareness Day: What We Have Learned
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World Elder Abuse Awareness Day (WEAAD) on June 15 raises awareness of the cultural, social, economic, and demographic processes affecting elder abuse and neglect. This is more important than ever as cases of elder abuse have increased significantly during the pandemic. Abuser tactics—isolation, manipulation, and systemic barriers (such as ageism and racism)—put older adults at […]
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What to Do If You’re Missing Economic Impact Payments
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The Internal Revenue Service (IRS) issued the third round of Economic Impact Payments (EIP) in April. Most Social Security beneficiaries and Supplemental Security Income (SSI) recipients should have received their EIPs by now. If you, your eligible spouse, or eligible dependent did not receive their EIP – or full amount of the EIP – for […]
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Commissioner Saul Communicates to Congress about the State of Social Security Services
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Andrew Saul, Commissioner of Social Security, wrote to key members of Congress to raise awareness of the resources Social Security needs to recover from the ongoing pandemic and improve service. “Since becoming Commissioner, I have focused our actions and our resources on efforts to improve the service we provide to the millions of people who […]
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