COVID-19
Outreach to Vulnerable Populations During the COVID-19 Pandemic
Last week, over 1,500 people joined me on a national conference call to learn how their organizations can help the Social Security Administration assist our most vulnerable populations during COVID-19. Participants included representatives of the non-profit community, health care organizations, private industry, Federal, State, and local government, and Congress. The response was nothing short of […]
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Commissioner Statement on Economic Impact Payments
I want to provide an important update about the Social Security Administration’s (SSA) processing of Economic Impact Payments (EIPs) under the American Rescue Plan (ARP) Act. At each turn over the last 12 months, immediate delivery of EIPs has been, and remains, a top priority for this agency. SSA’s public service mission is squarely focused […]
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Replacement or Corrected Social Security Cards during the COVID-19 Pandemic
Social Security offices are currently open only for in-person appointments for limited, critical situations, depending upon local office conditions. However, you can continue to apply for a replacement Social Security card online and by mail. Before requesting a replacement card, please remember that you might not need the physical card. Most of the time, simply […]
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Letter to the Public on Service
I want to update you about how things are going at the Social Security Administration. About a year ago, I took the unprecedented step to close our offices to the public. I did this to keep our employees and you—the public we serve—safe. As we enter year two of the COVID-19 pandemic, vaccines and other […]
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Three Ways The National Institute On Aging Can Support You
The National Institute on Aging (NIA), part of the National Institutes of Health, conducts and supports scientific research to help more people live healthy, active lives as they grow older. NIA offers the following resources to support older adults, their families, and caregivers: Information on maintaining health and function as you age. You can read […]
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Hearings with the Social Security Administration During COVID-19
In March 2020, we temporarily closed all of our Social Security Hearing Offices due to the Coronavirus pandemic and are not offering in-person hearings. During the office closures, we are providing two flexible, safe, and secure hearing options: either a telephone hearing or our new option of an online video hearing. Additional information on both […]
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Get All Your Federal Benefit Payments in One Account Using Direct Payment
Direct deposit is the safest and most convenient way to receive your benefit payment. In 2013, the Department of the Treasury issued a mandate to move away from checks as a method to deliver federal benefit payments. Since then, almost 99 percent of our Social Security beneficiaries have their payments deposited directly into their bank […]
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Important Information About Reaching Social Security During the COVID-19 Pandemic
During the current coronavirus pandemic, we continue to provide help to you and other people in your communities. While our offices are not providing service to walk-in visitors due to COVID-19, we remain ready and able to help you by phone with most Social Security business. You can speak with a representative by calling your […]
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ABLE Accounts: Building Upon the Promise of the Americans with Disabilities Act
Approximately one in five Americans has a disability. These Americans have the same hopes and dreams to participate in society as everyone else. On July 26, 1990, President George H.W. Bush signed into law the Americans with Disabilities Act. President Bush then said, “As the Declaration of Independence has been a beacon for people all […]
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Social Security’s Plan to Better Serve You
We are committed to improving service to the millions of Americans who expect and deserve timely and accurate help from us. This effort requires that we modernize our technology so we can provide our employees with effective, easy-to-use tools that help them do their job well. As the COVID-19 pandemic has also underscored, we must […]
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