COVID-19
SSA is Dedicated to Helping the People We Serve
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There are few, if any, federal agencies that positively impact the lives of the American people to the extent that the Social Security Administration (SSA) does. Millions count on SSA—retirees who worked hard their whole lives, people who are no longer able to work due to disability, and many more. SSA’s programs touch the lives […]
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World Elder Abuse Awareness Day: Advancing Equity
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World Elder Abuse Awareness Day (WEAAD) serves as a reminder about the factors surrounding abuse and neglect of older persons. The pandemic highlighted the disproportionate impact of tragedy on underserved communities, including seniors, who faced high rates of elder abuse, fraud, and nursing homes deaths. Fraud One recent report from the Federal Bureau of Investigation […]
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Providing Greater Access to Our Services
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We continue to welcome people back to our offices for in-person service with or without an appointment. As we help more people in person, we want to highlight the best ways and times to access our services by phone or in person. We also encourage you to visit our website to conduct your business online […]
Continue reading "Providing Greater Access to Our Services" → Social Security Administration to Resume In-Person Services at Local Social Security Offices
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I am pleased to announce that local Social Security offices will restore in-person services, including for people without an appointment, on April 7, 2022. To avoid waiting in line, I strongly encourage people who can, to use our online services, call us, and schedule appointments in advance rather than walking in without an appointment. Phone […]
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The Latest on Our Reentry Plans
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I’m excited that, starting in early April, we will add more in-person appointments and offer in-person service for people without an appointment. During the pandemic, millions of people used our secure and convenient online services, and received help by phone and in our offices by appointment. For people who can access our services online or […]
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Update on Our Reentry Plans
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We want to give you an update on our preparations for returning our employees to local Social Security offices, a process called reentry. You may have seen a proposed reentry date of January 3, 2022 in the draft reentry plan that we provided to our unions, or in the media. While some executives reentered on […]
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Save Time Applying for SNAP and SSI
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The COVID-19 pandemic continues to impose hardships, especially on people who face barriers to our services and benefits. We want you to know about other benefits you may be entitled to receive. This includes the Supplemental Nutritional Assistance Program – or SNAP. SNAP is a federal program – run by state agencies – that helps […]
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What Representatives Should Know About Online Video Hearings
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In December 2020, we began offering online video hearings using a secure and free Microsoft Teams platform for you and your client to interact directly with an administrative law judge (ALJ). You can participate in the hearing with an internet connection using a camera-enabled smartphone, tablet, or computer. This allows the ALJ to see and […]
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WEAAD 2021: Building Strong Support for Older Americans
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On June 15, we come together again to commemorate World Elder Abuse Awareness Day (WEAAD). We continue to advocate for the rights and dignity of older adults—especially during the pandemic. We remain committed to addressing challenges—and working together with our state and federal partners to break down barriers of injustice or inequality for older adults. […]
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World Elder Abuse Awareness Day: What We Have Learned
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World Elder Abuse Awareness Day (WEAAD) on June 15 raises awareness of the cultural, social, economic, and demographic processes affecting elder abuse and neglect. This is more important than ever as cases of elder abuse have increased significantly during the pandemic. Abuser tactics—isolation, manipulation, and systemic barriers (such as ageism and racism)—put older adults at […]
Continue reading "World Elder Abuse Awareness Day: What We Have Learned" →Tags: COVID-19, General Information, Office of the Inspector General, People Facing Barriers, scams
