COVID-19, General, Online Services

Coronavirus (COVID-19): Important Information about Social Security Services

March 16, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population we serve—older Americans and people with underlying medical conditions—and our employees during the Coronavirus (COVID-19) pandemic. However, we are still able to provide critical services.

Please read our press release to learn more, including how to get help from the Social Security Administration by phone and online. You can also visit our website to learn more and stay up to date.

Please share this message with your friends and loved ones.

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About the Author

Mike Korbey, Deputy Commissioner for Communications

Mike Korbey, Deputy Commissioner for Communications

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Comments

  1. Kimberly D.

    Hey my name is Kimberly Ulmer I don’t get my frist $1, 200 and I am on ssi and I do not fill taxts and I was seeing if I was getting one because I am on ssi

    • Kenny O.

      Hello, Kimberly. The Internal Revenue Service (IRS), which is part of the U.S. Treasury, will be making Economic Impact Payments (EIP). Please visit the Internal Revenue Service’s website here for all your EIP-related questions. If you are unable to find the answer, call the IRS hotline at 1-800-919-9835. We hope this helps.

  2. Catherine L.

    May I find out when I will receive my stimulas check? The second stimulas check.

  3. Gloria M.

    wanted to know who has benefits already Are able to get any stimulus check?

    • Vonda V.

      Hi Gloria, thank you for your question. Please visit the IRS Economic Impact Payments Information Center to answer your questions about eligibility, payment amounts, what to expect, when to expect it and more. If you are unable to find the answer, call the IRS hotline at 1-800-919-9835. Thanks!

  4. phillip L.

    I would like to set up a phone call appointment regarding an application to receive benefits for my son Joel Landon he is still in high school and I am receiving social security myself. My e-mail is josephphil@cableone.net and my phone number is 2088814568 Thank You Phillip Landon

    • Vonda V.

      Hi Phillip, thanks for using our blog. To make an appointment to file for benefits for your son, you can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  5. Mattie T.

    Thank you very much for getting this site up and running. It is long overdue.

    Mattie T. Stevens

  6. Robert D.

    I found out last week that I was to receive Covid-19 payments for being furloughed from my job. I was having a hard time getting into my account for the pass word wasn’t accepted. I was told that a temp pass word would be mailed to me. I have not received it yet. Is there a problem.

    • Vonda V.

      Hi Robert, thank you for your question. Please visit the IRS Economic Impact Payments Information Center to answer your questions about eligibility, payment amounts, what to expect, when to expect it and more. If you are unable to find the answer, call the IRS hotline at 1-800-919-9835. Thanks!

  7. Dirk S.

    Dear Sirs/Madams, when do SSA anticipate that they will re-open their offices for walk-in visits in Conroe, Texas ?
    Thank you
    Dirk Smith

  8. Gamaliel N.

    When will Lakewood be open

    • Vonda V.

      Hi Gamaliel, thanks for using our blog. Our offices remain closed to the public for face-to-face service. We are still able to provide critical services via phone, fax and online. For more information and to subscribe for updates, visit https://www.ssa.gov/coronavirus/.

  9. Bruce W.

    Where do I go to find out why I have not received my stimulas check yet. I have direct deposit and check that all the time. Everyone around my neighborhood have received theirs either my direct deposit or by check.
    Please let me know how I can find out where my check is.

    • Vonda V.

      Hi Bruce, thank you for your question. Please visit the IRS Economic Impact Payments Information Center to answer your questions about eligibility, payment amounts, what to expect, when to expect it and more. If you are unable to find the answer, call the IRS hotline at 1-800-919-9835. Thanks!

  10. Dick J.

    I have called our local SSA office 3 times to see if they were open and if i could come in to receive my back pay SS owed me. They keep telling me that they are closed because of Covid, and only handling certain cases, but not cases like mine.
    I called another office further away with no results, just saying to call the office that i called 3 times before.
    I have asked other people who work for ssa but they don’t know anything either.
    I just need some assistance other than online. I am at a loss. I don’t know what to do anymore.

    Dick

    • Clarence J.

      I work on a job and i also get a SSI because I made less than $1200 a month why I have not got a check yet

Comments are closed.