Appeal Your Non-Medical Decisions Online
Reading Time: 1 MinuteLast Updated: December 12, 2016
Social Security has a new way for you to conduct business with us online. You no longer need to visit our offices or call us to appeal a denial or adverse action related to your benefits. Beginning December 10, 2016, you can file an appeal online for non-medical issues, even if you live outside the United States. Examples of non-medical appeals include those for overpayments and Medicare premium rates.
The online appeals application is simple, convenient, and secure; it guides you through every step of the process. From outlining your rights to an appeal, to publications on the appeals process, a fair review of your case is right at your fingertips. The online application also lets you upload supporting documentation and save your submission.
Submitting your appeal and necessary documents online will save time and can help expedite the decision. Here are some things you’ll need when you’re ready to submit an appeal:
- Notice date or receipt from Social Security that explains what adverse action you wish to appeal; and
- Supporting documentation you wish to add to your request for appeal.
You can learn more about our appeals process by reading our publication Your Right To Question The Decision Made On Your Claim.
Social Security is constantly looking for ways to make our services accessible and readily available when you need them. It’s part of our commitment to delivering excellent service and providing you with more options, like an online appeal, to conduct your business.
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Tags: Medicare, Social Security benefits
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Jim Borland, Assistant Deputy Commissioner, Communications
Jim Borland, Assistant Deputy Commissioner, Communications
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Rosemary S.
My Part D has changed from a monthly cost of $58.70 to $13.20. I have my monthly social security set to deduct the higher amount and it needs to be changed to $13.20. My 2020 Plan is $13.20 per month and is still with Humana.
Ann C.
Hi, Rosemary. For assistance with your Medicare Part D, please contact your carrier or you may wish to contact your local Medicare SHIP (State Health Insurance Program Coordinator). Thanks!
Larry R.
My Part D has changed from a monthly cost of $58.70 to $13,20. I have my monthly social security set to deduct the higher amount and it needs to be changed to $13.20. My 2020 Plan is $13.20 per month and is still with Humana.
Ann C.
Hi, Larry. For assistance with your Medicare Part D, please contact your carrier or you may wish to contact your local Medicare SHIP (State Health Insurance Program Coordinator). Thanks!
Barbara E.
The new benefit amount received for 2020 is incorrect. The deduction for 2020 for my prescription drug plan should be 13.20 not 58.60. Humana received Medicare approval in October 2019. Please advise. Thank you.
Ann C.
Hi, Barbara. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
dave s.
I am being charge for part d and i don’t need it please remove it
Ann C.
Hi, Dave. For your security, we do not have access to private information in this venue. You may wish to contact your local Medicare SHIP (State Health Insurance Program Coordinator to discuss your options. We hope this helps.
ROBERT L.
Please provide the math that arrives at the new direct deposite amount of $2,340.00 to my account.
Thank you,
Robert Lee. Null
(719) 271-7950
Ann C.
Hi, Robert. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.
Roberta B.
Can I appeal my social security amount if I had a one time withdrawal from my IRA to purchase a new house in 2018? That amount of $154,900 would put me in a higher tax bracket.
Ann C.
Hi, Roberta. If your income has gone down due to any of the following situations, and the change makes a difference in the income level we consider, contact us to explain that you have new information and may need a new decision about your income-related monthly adjustment amount:
• You married, divorced, or became widowed;
• You or your spouse stopped working or reduced your work hours;
• You or your spouse lost income-producing property because of a disaster or other event beyond your control;
• You or your spouse experienced a scheduled cessation, termination, or reorganization of an employer’s pension plan; or
• You or your spouse received a settlement from an employer or former employer because of the employer’s closure, bankruptcy, or reorganization.
If any of the above applies to you, we need to see documentation verifying the event and the reduction in your income. For more information, check out our publication, Medicare Premiums:Rules For Higher-Income Beneficiaries. We hope this helps.
charlotte j.
my name is Charlotte J Suzor i,m inquiring as of the i.6% raise i recieve less each month than i did last year this is not acceptable to me. Congress can vote them in a large raise and people like me who live on a certain income suffer and get more taken away .It may
not mean much to you people but this is my life .I am 80 years old and can not work.Charlotte J Suzor 6681NE96th Terrace ,Bronson FL 32621( 0916 }
Ann C.
Hi, Charlotte. We are sorry to hear about your situation. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.
Ronald T.
I changed my prescription plan on 12/6
New amount is 13.20.
What do I need to do to het this correctedz?
Ann C.
Hi, Ronald. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
Alvan R.
I just received a document from SSA that indicates $23.00 a month will be pulled from my Social Security payments for 2020 as part of my drug plan with Envision RX Plus, but I have a copy of the quote from Envision RX Plus that the amount is actually $13.80. Please make the correction.
Ann C.
Hi, Alvan. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific concerns. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
Kathie H.
The amount you are deducting for medicare prescription plan $64.50 is incorrect as I switched from Humana to Clear Springs Health Premier RX plan with a premium of $12.80.
Please Correct.
Thank you
Ann C.
Hi, Kathie. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.