A Constant Quest to Improve Our Online Services
Last Updated: March 17, 2021
We know you’re busy and need ways to be more productive. Our online services make it possible for you to conduct business with us when and where it’s convenient for you. Our goal is to provide you with world-class service and our online services are a convenient, cost-effective, and secure way for us to better serve you.
On our website, you can apply for retirement, spouse’s, disability, and Medicare benefits. You can use our benefit planners to calculate your future benefits. You can also find answers to your frequently asked questions. You can even apply for Extra Help to pay for the costs—monthly premiums, annual deductibles, and prescription co-payments—related to a Medicare prescription drug plan.
In addition, by opening a personal my Social Security account, you can keep track of your earnings and verify them every year by reviewing your Social Security Statement. You can get an instant benefit verification letter or one stating that you don’t currently receive benefits, never received benefits, or are waiting for an answer on your application for benefits.
If you receive benefits, you also can:
- Change your address or telephone number;
- Start or change your direct deposit;
- Get a replacement SSA-1099 or SSA-1042S for your taxes; and
- Replace your Medicare card.
We frequently review our online services looking for new and useful enhancements to meet our customers’ changing needs. Your feedback is important to us when deciding how we can better serve you, so use this blog to let us know.
We continue to use updated technology and innovative ideas to expand our online services at www.socialsecurity.gov. And although our online services can be handled easily from the comfort of your home or office, our in-person services are still available to you. We are committed to meeting your needs and preferences in how you like to conduct business with us.