Appeal Your Non-Medical Decisions Online
Reading Time: 1 MinuteLast Updated: December 12, 2016
Social Security has a new way for you to conduct business with us online. You no longer need to visit our offices or call us to appeal a denial or adverse action related to your benefits. Beginning December 10, 2016, you can file an appeal online for non-medical issues, even if you live outside the United States. Examples of non-medical appeals include those for overpayments and Medicare premium rates.
The online appeals application is simple, convenient, and secure; it guides you through every step of the process. From outlining your rights to an appeal, to publications on the appeals process, a fair review of your case is right at your fingertips. The online application also lets you upload supporting documentation and save your submission.
Submitting your appeal and necessary documents online will save time and can help expedite the decision. Here are some things you’ll need when you’re ready to submit an appeal:
- Notice date or receipt from Social Security that explains what adverse action you wish to appeal; and
- Supporting documentation you wish to add to your request for appeal.
You can learn more about our appeals process by reading our publication Your Right To Question The Decision Made On Your Claim.
Social Security is constantly looking for ways to make our services accessible and readily available when you need them. It’s part of our commitment to delivering excellent service and providing you with more options, like an online appeal, to conduct your business.
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Tags: Medicare, Social Security benefits
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Jim Borland, Assistant Deputy Commissioner, Communications
Jim Borland, Assistant Deputy Commissioner, Communications
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Margaret J.
Error in amount deducted for my 2020 prescription drug plan
Ann C.
Hi, Margaret. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
Gilbert T.
good morning,i am entering a concern of the new benefit
amount, starting for new year January 15,2020.
Amount which shows a1.6% increase for the rise in cost
of living.I think if i am correct, that would amount to about
an increase of $22.00 to my current benefit amount bringing the total amount to 1,270.00.my concern is the letter that i received from you all,is that the increase would
amount to $70.00 per month which would increase my
benefit total to $1,318.00 just need to understand how
the increase is so different.
Thank You
Ann C.
Hi, Gilbert. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
Miriam S.
i have insurance with 0 monthly premium for drugs or other medical AETNA. Do not subtract money from my SS payment.
Ann C.
Hi, Miriam. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
Robert C.
I am requesting to appeal the (IRMAA) amount, My 2018 taxes is being amended due to an error related to gross amount earned.
Ann C.
Hi, Robert. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific concerns. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
Joanne M.
I received a :Your New Benefit Amount mailing. The amount you are deducting for Medicare Prescription Drug Plan is incorrect. Also, I have chosen to receive a monthly bill. Please correct this & send me WRITTEN notification. Thank you
Ann C.
Hi, Joanne. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific concerns. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
Ronald P.
Ron.proulx08@gmail.com
Question my mother is 85 years old, why would she be responsible for Medicare Medical insurance of 144.60 dollars per month?
Ron Proulx
mother name is Barbara M Proulx
Richard L.
How does a medicare recipient request an IRMAA re-determination?
Luis A.
Hi Richard. Please visit Medicare’s website to find out about appealing an IRMAA re-determination. We hope this helps.
William K.
I have a “Cost of Living Adjustment” from SSI that says my Humana monthly premium is $ 55..30
I have a letter from Humana dated November 7, 2019 that my monthly prescription drugs premium for 2020 is $ 13.20. I also called Humana, spoke to Renee on 11/29/2019, that confirmed my premium of $ 13.20.
Humana phone call on 11/07/2019 Confirmation # 1000112003298
Humana Member ID # H62209443
Please review and change the amount from $ 55.30 to the correct amount of $ 13.20
Barbara R.
so sec has let me know state of okla will not pay my medicare preimums as of Nov, 18. I cannot find out why, or find a way to appeal online. I am very much in need of that benefit, they should let me know why. How can I find this info ? Barbara Ruiz
Ann C.
Hi, Barbara. We are sorry to hear about your situation. To determine if you qualify for the State to continue paying your Medicare premium, you will need to call your state medical assistance office for assistance. To get the local phone number, call the Centers for Medicare & Medicaid Services at 1-800-633-4227 (TTY, 1-877-486-2048). Thanks!
Jacque
I cannot get through the online Non-medical appeal form without some sort of a letter from Social Security as it requests.
Luis A.
Hi Jacque. If you need help with your appeal, you can contact your local Social Security office. We hope this helps.