Appeal Your Non-Medical Decisions Online
Reading Time: 1 MinuteLast Updated: December 12, 2016
Social Security has a new way for you to conduct business with us online. You no longer need to visit our offices or call us to appeal a denial or adverse action related to your benefits. Beginning December 10, 2016, you can file an appeal online for non-medical issues, even if you live outside the United States. Examples of non-medical appeals include those for overpayments and Medicare premium rates.
The online appeals application is simple, convenient, and secure; it guides you through every step of the process. From outlining your rights to an appeal, to publications on the appeals process, a fair review of your case is right at your fingertips. The online application also lets you upload supporting documentation and save your submission.
Submitting your appeal and necessary documents online will save time and can help expedite the decision. Here are some things you’ll need when you’re ready to submit an appeal:
- Notice date or receipt from Social Security that explains what adverse action you wish to appeal; and
- Supporting documentation you wish to add to your request for appeal.
You can learn more about our appeals process by reading our publication Your Right To Question The Decision Made On Your Claim.
Social Security is constantly looking for ways to make our services accessible and readily available when you need them. It’s part of our commitment to delivering excellent service and providing you with more options, like an online appeal, to conduct your business.
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Tags: Medicare, Social Security benefits
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Jim Borland, Assistant Deputy Commissioner, Communications
Jim Borland, Assistant Deputy Commissioner, Communications
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Raymond G.
I did not get the 2.8% increase
Maria A.
Please review my 2.8% increase ,i was receiving $556.00 before the increase and on the letter i had receive from you it stay that i will receive $560.00 that does not look like a 2.8 % increase, thank you for your help in advance
Eilene R.
My social security monthly payment has been decreased by almost $100 per month, which is a big difference for me. I am retired and living on a fixed income. From what I understand this was done because my 2017 income was higher than usual. This was because I sold some stocks I had acquired as an employee of a large coompany I worked for between 1995 and 1998. I paid a large amount of taxes on that money in 2017, and if now feels as if I am being penalized for selling those stocks. My understanding is that my social security is based on my lifeltime earnings before I retired. If anything, with an increased income for one year and the high taxes I paid, my social security should be increased not decreased. Reducing my income appears punitive and unfair and I want to appeal this decision. I have tried to call your office several times and it has been impossible to reach anyone and I am concerned that the time period for appeal is going to expire. Will the appeal period be extended because of the government shutdown? Please advise me.
Jon W.
Hello SSA, Medicare Medical Insurance amounting to $135.50 was taken from my January benefit although I did not sign up for MMI last year as I am still covered under my wife’s policy with United Health Care. Please correct this.
MOO H.
If I don’t want to deduct from my SSA benefit check
for Medicare Medical Insurance premium in the amount of $135.50 how can I apply for non-deduction
insurance premium monthly basis from check ?
Please let me know the right and accurate way to fix
it. Any Special forms and where to send and so on.
Robert B.
Why am I paying $73.20 for Medicare Prescription Drug Plan every month?
Kenny O.
Hi Robert. For security reasons, we do not have access to personal records via this blog.
For information regarding your Medicare drug plan premium, contact us at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. to 7 p.m., or you may schedule an appointment with your local Social Security office to see a representative.
We hope this helps. Thanks!
Romeo C.
my name is Romeo C. G. Caoili Jr. my social security is *** – ** – ***, I am appealing to cancel my enrollment for medicare because i am in Thailand at present taking care of my Father-In-Law who is sick the first Medicare deduction was made on January 17, 2019. i sent an email the last time of December but i think you were not able to received it or maybe i email it on the wrong address,. Thank you very much for this matter
Ann C.
Hi, Romeo. We are sorry to hear about your father-in-law. To terminate your enrollment, we will help you submit a signed request for termination or Form CMS-1763. The Centers for Medicare & Medicaid Services (CMS) requires, when possible, a personal interview be conducted with everyone who wishes to terminate entitlement. Therefore, we do not offer form CMS-1763 online. For your security, we do not have access to private information in this venue. For assistance outside of the U.S., please continue to work with your local Federal Benefits Unit. We hope this is resolved soon.
Kathy H.
I am appealing the decision to deny my extra help with my medical Medicare Part D. No one notified me that I would not be getting the help. I am on disability and cannot afford the prescriptions I need without the help and therefore will not be able to have the medication on need for my disability. I have struggled with this claim as the original claim was denied until I wiped out my savings and I did that as I had no income or benefits for 2 1/2 years. I had to reapply and then when I got help I could not get a job I lost my home and everything I had. I was homeless 3 times I no have a parttime job and you now are denying assistance and I have nothing the SSA made sure that I have nothing and now without warning you took away the help I need to get the medication I need. So I am appealing the decision.
Jamilee L.
My net benefit has been $713 since 2016 (no increase). Would you please help me understand the 2019 increase? I am going from $713 to only $725 or 1.683%, not 2.8% or $733. I hope you can increase my benefit and include January’s correction as well.
Vonda V.
Hi Jamilee. For some beneficiaries, their Social Security increase may be partially or completely offset by increases in Medicare premiums. The Social Security Act contains a “hold harmless” provision that protects most beneficiaries. The amount of the benefit will stay the same even though the Medicare Part B premium increases. For information about Medicare premiums in 2019, visit http://www.medicare.gov.
Martin T.
My insurance company tells me I did not sign up for for Medicare part B. I have always signed up for Part B sense I was 63. I think I did signup for Part B. If I did not it was a mistake. I always want B. Please check my App. and advise.
Vonda V.
Thank you for contacting us, Martin. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.
To check on your Medicare status, you will have to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.