Online Services

You Know Where to Find Us (Because We Make It Easy)

January 21, 2016 • By

Reading Time: 1 Minute

Last Updated: November 6, 2023

you know where to find usFor 80 years, Social Security has been there for you and your family when you need us most. And, finding us at our field offices, where you can speak with an employee face-to-face, is easier than ever!

Our handy Field Office Locator is accessible from your computer and mobile device. On the website, you can enter your zip code to find the address, phone number and hours of the Social Security office closest to you. You can also use this tool to see a map and get directions; if you’re on your mobile device, it will even give you turn-by-turn directions.

Since you are already online, you could skip the traffic and lines by taking advantage of our other online features, too. Check out What You Can Do Online, where you’ll find that many of our services are just a click away!

For example, you use the Retirement Estimator to estimate future benefits, apply for Social Security benefits online and sign up for a personal my Social Security account. Setting up a personal my Social Security account is convenient and secure. You’ll have access to your Social Security Statement, and if you already receive benefits, you can view and print your verification letter and manage your benefits.

Some people prefer doing business in person, though, and that’s why our offices are there! Our employees are passionate about providing you with the best service possible, and we’re proud of our long history of doing so. When you visit us, whether in person or online, we’re always ready to help!

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About the Author

Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications

Comments

  1. Pamela S.

    I’m unable to reset my password. I need a activation code. Tried several times but one was never sent.

    • V.V.

      Hi Pamela, thanks for using our blog. If you no longer have access to the second factor (cell phone or email address) on your account, and you need to change the second factor, you then can request a reset code online. The system will mail a reset code letter to the address on file. You then enter this reset code online, after signing in with your username and password, to change the second factor associated with your information. If you forgot your password, and the password reset questions didn’t work, we can send a temporary password in some circumstances. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username or password. We hope this helps.

  2. Donna E.

    I spoke to a service representative on 9/10/20 to cancel my Medicare Part B and could not find the form CMS-1763 for this request. I am currently working a receiving health insurance and no planning to retire until 2021. I would appreciate your help in this matter and would like to expedite this request, thank you.

    • V.V.

      Hi Donna, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to terminate Medicare Part B. We hope this is helpful.

  3. melody w.

    need proof of income letter

    • A.C.

      Hi, Melody. If you need a benefit verification letter, you can view, print, and save your benefit verification letter by creating a personal my Social Security account online. We hope this helps.

  4. Sandra G.

    I would like to reset my password

    • V.V.

      Hi Sandra, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username or password. We hope this helps!

  5. Eileen S.

    I need to fill in Form CMS-1763 and can not find the actual Form. Please tell me where to go to print it out so it can be mailed to my local SSA office. Thank you.

    • V.V.

      Hi Eileen, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to terminate Medicare Part B. We hope this helps!

  6. Deborah M.

    I need my award or budge letter.

    • V.V.

      Hi Deborah, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a benefit verification letter. This letter is sometimes called a budget letter, a benefits letter, a proof of income letter or a proof of award letter. You also may be able to request a benefit verification letter by using our automated telephone service at 1-800-772-1213. You can conduct the automated services 24 hours a day. At the prompt, indicate that you’re requesting a proof of income letter. We hope this helps.

  7. Tyrice C.

    I’m trying to get a print out of proof of income to show landlord.

    • V.V.

      Hi Tyrice, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a benefit verification letter. This letter is sometimes called a budget letter, a benefits letter, a proof of income letter or a proof of award letter. You also may be able to request a benefit verification letter by using our automated telephone service at 1-800-772-1213. You can conduct the automated services 24 hours a day. At the prompt, indicate that you’re requesting a proof of income letter. We hope this helps.

  8. Shelby

    Sent a social security account referral code to an old after how can I cancel it please ive Ben trying time figure it out , it says we have sent a letter with your activation code and it’s a old old address I need it stopped

    • V.V.

      Hi Shelby, thank you for your question. After you sign in to your my Social Security account, you can update your email address. After inputting your username and password, you will be at the security code screen. If you receive your security code via email only, then indicate that you cannot access the options listed above and need to reset where you receive security codes. We will then send you a letter with a reset code and instructions.

  9. Amelia A.

    I need to file form cms-1763 but unable to find it and fill it out

    • A.C.

      Hi, Amelia. We do not offer form CMS-1763 online. If you wish to terminate your enrollment, a signed request for termination and a personal interview is required. You will have contact your local office, and we will help you submit a signed request for termination or Form CMS-1763. Thanks!

  10. Ariel S.

    I am needing my Awards Letter. I have waited twice by phone and been hung up on as my turn came up..several hours of sitting and waiting for my turn. Online keeps rejecting me..telling me to call. So neither of these sources work. I need my awards letter as I just moved from NC to CA. Where do I turn to get this??

    • V.V.

      Hi Ariel, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a benefit verification letter. This letter is sometimes called a budget letter, a benefits letter, a proof of income letter or a proof of award letter. You also may be able to request a benefit verification letter by using our automated telephone service at 1-800-772-1213. You can conduct the automated services 24 hours a day. At the prompt, indicate that you’re requesting a proof of income letter. We hope this helps.

Comments are closed.