Our New Customer Feedback Survey Helps Us Serve You BetterReading Time: 1 Minute
Last Updated: October 26, 2021
We recently launched our new Customer Feedback Survey. We encourage you to tell us how we’re doing by completing a brief survey on our Customer Feedback page. Your feedback is anonymous, doesn’t collect your personal information, and you can use it to rate your experience online, on the phone, and in your local Social Security office.
What is the Customer Feedback Survey?
It is a simple, brief survey to share your feedback with us using your computer, tablet, or smartphone. In addition to rating your experience, we welcome your ideas on how we can do better.
What will we do with your feedback?
We are committed to listening to you and finding better ways of helping you.
We will use your feedback to identify common, recurring issues and come up with solutions to improve our service. It is important we hear from you, so that we can get valuable insight to enhance your experience and serve you better.
Please share this information with your family and friends – and post it on social media.