This New Year, See What You Can Do Online at SSA.gov
Reading Time: 1 MinuteLast Updated: November 3, 2023
Are you looking for new ways to save time this new year? Social Security offers many of its services online by signing up for a secure personal my Social Security account.
Once you create an account, you can review your work history and see an estimate of your future Social Security benefits. We recently made several enhancements and introduced new features to my Social Security. With your personal my Social Security account, you can also:
- Estimate future benefits to compare different retirement dates and include future earnings estimates.
- Request a replacement Social Security card.
- Check the status of your Social Security application.
If you already receive benefits, you can:
- Get a benefit verification or proof of income letter.
- Set up or change direct deposit.
- Change your address.
- Request a replacement Social Security or Medicare card.
- Get a Social Security 1099 form (SSA-1099).
- Opt out of certain mailed notices.
The Message Center is a secure, convenient portal where you can receive secure, sensitive communications. The Message Center now allows you to opt out of receiving some mailed notices. You can now choose to receive the annual cost-of-living adjustments and the income-related monthly adjustment amount online. Unless you opt out of receiving notices by mail that are available online, you will receive both mailed and online notices.
All of these features can help you save time by doing business with us online. Create a personal my Social Security account today!
We also offer many other online resources. Let friends and family know they can access them from the comfort of their home or office and on the go from their mobile phone.
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About the Author
Darlynda Bogle, Assistant Deputy Commissioner
Darlynda Bogle, Assistant Deputy Commissioner
Comments
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Winford B.
I cannot sign in…my security questions don’t work either,
Do I create a new account.???
Ann C.
Hi, Winford. We are sorry to hear you have had difficulty accessing your personal my Social Security account. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Salpi V.
I was on the phone with social security yesterday they put me on hold for two hours. how can I reach you? my number has been hacked.
Gretchen A.
You can do it online at mySocialSecurity.gov
Ann C.
Hi, Salpi. If you still need assistance, you can click “Get Help” in your personal my Social Security account to “Ask a Question”. You can click “Talk to an Expert” for a call back. If you suspect identity theft, you should go to http://www.idtheft.gov and report the theft to the Federal Trade Commission or call 1-877-IDTHEFT (1-877-438-4338). We hope this helps.
Sergio E.
thank you for changes more friendly.
Thank you for the more friendly access.
Barbara J.
I was wondering about my deceased husband’s Medicare he paid in his working years he died at 62 before he was to retire never used any Medicare so we’re is that money he paid in I should have gotten that back it’s not the government money
John P.
I can’t believe some of the questions people are asking on here, if kept inform you would know the answer to your questions!!! Pay attention to life!!!
John P.
When will the 2019 SSA 1099 be available on-line, I Opted not to receive paper notifications any longer/
Ann C.
Hi, John. Effective February 1, 2020, you can request a replacement SSA-1099/1042S for Tax Year 2019 by visiting your personal my Social Security account. We hope this helps.
Suzan V.
Hello Ms. Bogle,
I have “my Social Security” account which I check daily. The Message Center may be a secure, convenient portal where you can receive secure, communications, but I can not send secure communications like what I am sending to you now.
On Oct. 2, 2019, I went to the Marietta, GA Social Security Office to apply for Spouse Benefit. I turned 66 on Dec. 5, 2019, and this is my first application for Social Security.
Since my benefit application was still pending on my birthday of Dec. 5th, I went to the Marietta SS office on Dec. 9th, 2019 with all my papers. I was told nothing else was needed and that my application would be put on “high priority”.
I called on Dec. 20th – to see if there was anything else I needed to do, the SS Office said no –>still pending
I called on Dec. 30th – pending
I called on Dec. 31st – pending
I am greatly concerned since after Dec. 31, 2019 – I can no longer receive the Spouse Benefit after this date.
On Jan. 6, 2020, I called the Manager of the Marietta SS Office, Kay Brock and left a message asking her to return my call about my concern about my Spouse Benefit Application. I have heard nothing back.
I called today – Jan. 10, 2020 – and left a message asking the District Manager of the Marietta, GA Office to please call me back about my Spouse Benefit Application. Nothing so far.
PLEASE HELP!! How long does it take to process a Spouse Benefit Application?
Had I know it would take this long; I would have submitted my Spouse Benefit Application in August or September, but I didn’t want it to begin until my 66th Birthday on Dec. 5th, 2019.
My Spouse Benefit Application was received Oct. 2, 2019.
Thank you for any help you can provide.
Quart B.
Social Security uses Direct Express who frauds and steals the very direct deposit that Social Security give them to deposit nobody is policing Direct Express in court use your some monies are stolen off their card direct express take 60 days if they even refund the money at all there’s no one to talk to it is a real travesty and turns people’s life upside down . It’s got to be an inside job the card never leaves the card owner’s possession yet someone is able to make fraudulent purchases . my son couldn’t get his cancer medicine or pay his rent it’s been 40 days and Direct Express still has not refunded that fraudulent charge of $652
Alicia R.
Hello,
This is Alicia Stephens, SVP of Corporate Quality at Comerica Bank. Please give me a call at (313) 222-3435, and press option 1, then option 4. If the line is busy, please feel free to leave a voicemail and your call will be returned as soon as possible.
maria t.
maybe you can help me. My name is Maria Teresa Smrekar SS *** – ** – ***. I have forgoten my password for my social security account and have been trying to find out how to start a new account and cannot find it. Maybe I could talk to somebody on line. Do you have that kind of service? Please reply to donalldleroy2013@gmail.com. I would very much appreciate your help
Ann C.
Hi, Maria. We are sorry to hear you have had difficulty accessing your personal my Social Security account. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Abdurahman A.
I have not received the NEW SOCIAL SECURITY CARD yet.
Ann C.
Hi, Abdurahman. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.