Online Services

This New Year, See What You Can Do Online at SSA.gov

January 2, 2020 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

" "Are you looking for new ways to save time this new year? Social Security offers many of its services online by signing up for a secure personal my Social Security account.

Once you create an account, you can review your work history and see an estimate of your future Social Security benefits. We recently made several enhancements and introduced new features to my Social Security. With your personal my Social Security account, you can also:

  • Estimate future benefits  to compare different retirement dates and include future earnings estimates.
  • Request a replacement Social Security card.
  • Check the status of your Social Security application.

If you already receive benefits, you can:

  • Get a benefit verification or proof of income letter.
  • Set up or change direct deposit.
  • Change your address.
  • Request a replacement Social Security or Medicare card.
  • Get a Social Security 1099 form (SSA-1099).
  • Opt out of certain mailed notices.

The Message Center is a secure, convenient portal where you can receive secure, sensitive communications. The Message Center now allows you to opt out of receiving some mailed notices. You can now choose to receive the annual cost-of-living adjustments and the income-related monthly adjustment amount online. Unless you opt out of receiving notices by mail that are available online, you will receive both mailed and online notices.

All of these features can help you save time by doing business with us online. Create a personal my Social Security account today!

We also offer many other online resources. Let friends and family know they can access them from the comfort of their home or office and on the go from their mobile phone.

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About the Author

Darlynda Bogle, Assistant Deputy Commissioner

Darlynda Bogle, Assistant Deputy Commissioner

Comments

  1. Samuel G.

    I held on your phone line for forty minutes and never talked to anyone. Would you please give me a call back 706 491 4311

    • Ann C.

      Hi, Samuel. For your security, we do not have access to private information in this venue; therefore, we do not do direct calls. We ask that members in our Blog community work with our offices with specific questions. If you still need assistance, please call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  2. Daisy J.

    Didn’t receive a notice about my benefits for 2020.Did we receive any increase for this fiscal year and how much?

    • Linds

      We did but the medical insurance they take out went up so we ended up losing money.

      • John P.

        The increase was 1.8%, not everyone lost money!!!

  3. sporium

    Sağlıklı bir yaşam için sporium

  4. Patricia W.

    I applied for social security at age 64, 2 years before full retirement age. Money was taken from me while I worked because I made to much, will I receive any of that money that was taken from me for 2 years.

    • Ann C.

      Hi, Patricia. After you reach full retirement age, we will recalculate your benefit amount to give you credit for any months in which you did not receive a benefit because of your earnings. We will send you a letter telling you about any increase in your benefit amount. For more information, visit our Benefits Planner: Getting Benefits While Working. We hope this helps.

  5. Raeford U.

    I will turn 66 in May. If I decided to receive benefits now how much could I earn without being penalized

    • Ann C.

      Hi, Raeford. Thanks for your question. If you reach full retirement age during 2020, we must deduct $1 from your benefits for each $3 you earn above the earnings limit, $48,600, until the month you reach full retirement age. For more information and examples of how this works, visit our Benefits Planner: Getting Benefits While Working. We hope this helps.

  6. Jacki T.

    I am receiving SSDI & have been since 2009. I am turning 62 the 9th of this month. Do I apply for Retirement benefits or do I have a choice & have to continue receiving SSDI until full retirement age ? Please advise.

    • Ann C.

      Hi, Jacki. Thanks for your question. When you reach full retirement age, your disability benefits automatically convert to retirement benefits, but the benefit amount remains the same. Hope this helps.

  7. Valerie h.

    I am 62 yrs of age now but wen I was younger I moved to the Bahamas becuz my dad got transferred. I came back to the U.S. Sept of 84.and started working 2 jobs. One was at a mexican rest and the other was the Green Triangle. The restaurant I worked from 1984 till 1989 and the acct took taxes out every week.but my ?is its not on my ss record. Both owners forest and GT havepassed away. And also I worked in the Bahamas all those years 1975 till 1984. But they didnthave taxes. Needless to say I M disabled now and where I dont have all those years as working paychecks are very low. I feel I have been misled cuz I was td I wud get $77+ from SSI and $756 from disability and o only get $756 disability and cannot love on that please help !!!

    • Ann C.

      Hi, Valerie. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  8. Richard T.

    How do I add income an tax deduction to my SS payments?
    I am 66 And still working. I was hit with a large bill for owed income tax last year.

    • Ann C.

      Hi, Richard. In order to have taxes withheld from your Social Security benefit, you must start by printing, completing and submitting an IRS Voluntary Withholding Request Form (Form W-4V). On this form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld. The Form W-4V (to withhold federal taxes from your Social Security benefits) can be returned to your local Social Security office by mail or in person. See our Benefits Planner: Withholding Income Tax From Your Social Security Benefits web page for more information. We hope this helps.

  9. Lesley B.

    O am already on social security disability. I am inquiring to claim my late husbands social security money. Who do I contact? I am not a new appllicant. Thank you

    • PH

      You could either contact SSA by calling (800) 772-1213 or visit one of SSA’s field offices.

      Check this page for information on filing for survivor benefits. It may answer a lot of questions: https://www.ssa.gov/planners/survivors/ifyou.html

    • Ann C.

      Hi, Lesley. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  10. Wilbur

    When are Ohio residents going to be able to get a replacement SS card via our on-line account???

    This is long overdue!! I’m not going to one of the overcrowded field offices during my work week….

    • Ann C.

      Hi, Wilbur. First, realize that you may not need a replacement card. You will rarely need to show it. Knowing the Social Security number is what is important. To s learn more on the process and what documents you will need to get a card please visit our Social Security Number and Card page. We plan to expand online Social Security Card Replacement services to more states in the future. Thanks.

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