Online Services

This New Year, See What You Can Do Online at

January 2, 2020 • By

Last Updated: January 2, 2020

" "Are you looking for new ways to save time this new year? Social Security offers many of its services online by signing up for a secure my Social Security account.

Once you create an account, you can review your work history and see an estimate of your future Social Security benefits. We recently made several enhancements and introduced new features to my Social Security. With your personal my Social Security account, you can also:

  • Estimate future benefits with a Retirement Calculator that allows you to compare different retirement dates and include future earnings estimates (NEW)
  • Request a replacement Social Security card
  • Check the status of your Social Security application

If you already receive benefits, you can:

  • Get a benefit verification or proof of income letter
  • Set up or change direct deposit
  • Change your address
  • Request a replacement Social Security or Medicare card
  • Get a Social Security 1099 form (SSA-1099)
  • Opt out of certain mailed notices (NEW)

The Message Center is a secure, convenient portal where you can receive secure, sensitive communications. The Message Center now allows you to opt out of receiving some mailed notices. You can now choose to receive the annual cost-of-living adjustments and the income-related monthly adjustment amount online. Unless you opt out of receiving notices by mail that are available online, you will receive both mailed and online notices.

All of these features can help you save time by doing business with us online. Create a my Social Security account today!

We also offer many other online resources. Let friends and family know they can access them from the comfort of their home or office and on the go from their mobile phone.

See Comments

About the Author

Darlynda Bogle, Assistant Deputy Commissioner


  1. MARY H.

    I have a question about a medical fee why do I have to give a credit card for them to take $1.00 which I am told will be returned to me before I can get any answers?

    • Luis A.

      Hi Mary. Please contact Medicare directly about medical fees. You may call them at 1-800-633-4227 (TTY 1-877-486-2048). For specific billing questions and questions about your claims, medical records, or expenses, log into, or call us at 1-800-MEDICARE. If you want Medicare to be able to give your personal information to someone other than you, you need to fill out an “Authorization to Disclose Personal Health Information.” We hope this helps.

  2. sporium

  3. Horizon

    Good afternoon from overseas. Does this message mean that you have opened up access to create a “my account” by retired people living from overseas. This is probably more important for us. Hopefully, the answer is “yes”. Thanks so much!

    • Ann C.

      Hi. Unfortunately, you must have a U.S. mailing address to access your online account. Since you are living outside of the U.S. you can contact your local Federal Benefits Unit for any assistance related to Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. We hope this helps.

  4. Andrew C.

    Request you consider adding an online feature that permits a retiree to set federal income tax withholding amounts from their monthly SSA payment. (W-4). Instead we have to submit a paper copy to the local SSA Office. FYI, OPM allows W-4 withholding adjustments via their website for federal retirees.

  5. William W.

    I noticed that on my Social Security check summary that there is a $269.49 charge that seems to appear for the last few months. Can you tell me what this charge is for?

    It looks like this was carried over from last year, but not always.

    Thank you

    • PH

      You should contact SSA via phone at (800) 772-1213 or visit your local office for assistance related to your question.

      Though, from the amount you gave, it looks like it could be medicare premiums. In 2019 the standard premium was $135.50. Two months of premiums would be $271 which is pretty close to the number you gave. Just a guess. Really, no one on here is going to know or have access to that information which is why should call the 800 # or visit a field office.

    • Ann C.

      Hi, William. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  6. Mitchell W.

    I would like to see if I can get some help with medical coverage.

    • Ann C.

      Hi, Mitchell. To request more information about Medicaid or Medicare, call the Centers for Medicare & Medicaid Services at 1-800-633-4227 (TTY, 1-877-486-2048). We hope this helps.

  7. Barry

    How can I receive 6 months of my benefits at one time?

    • Prc

      Save your checks and when you have six checks saved up cash them in.

  8. Jerome D.

    How can I be sure my information is secure when using the MY Social Security website? I simply want to apply for a replacement Social Security and don’t want my information compromised in any way.

    • WENDL O.

      Get a good VPN installed on your comp or device.

      • ali

        How can I receive 6 months of my benefits at one time?

    • Ann C.

      Hi, Jerome. The Social Security Administration is committed to protect the public’s information when using our “.gov “ site. All of our online applications use an identity verification process to protect the privacy of your identity and your Social Security information. Our links are legitimate and trustworthy. We can assure you that using our online services is safe and secure. If you need help or need further assistance, please call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7:00 a.m. and 7:00 p.m.

  9. Mel A.

    Social Security is the greatest program in the history of the United States. It provides retirement, disability and survivors benefits for millions of Americans.
    Keep up your marvelous, essential work in 2020.

  10. Jesse D.

    I’m happy to see more things we can do on line. I live bout 50 miles from ss office so this is a benefit for me. Thanks

    • Ann C.

      Hi, Jesse. We appreciate your thoughts. Thanks for your comment!

Comments are closed.