online services
Our Customer Service Caught the President’s Attention!
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The White House announced winners of the first ever President’s Award for Customer Service, and we’re proud to share that one of our employees received this honor among four other government awardees. Shawn Lynch, a claims representative from the Dothan, Alabama, field office, was recognized for her superior customer service. Among her many contributions, Shawn […]
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Have You Seen Your Social Security Card Lately?
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We strive to provide you world-class service. With that in mind, Social Security rolled out a new service that allows some of our customers to request a replacement Social Security card online. The new online version of the Application for a Replacement Social Security Card allows people in some states to request a replacement card […]
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You Know Where to Find Us (Because We Make It Easy)
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For 80 years, Social Security has been there for you and your family when you need us most. And, finding us at our field offices, where you can speak with an employee face-to-face, is easier than ever!
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New Year’s Resolution: Get a my Social Security Account
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The holidays are over, and a new year is upon us. Now that you have no more holiday parties to attend or gifts to buy, you’re probably kicking off the New Year with your resolutions to improve your life. With a healthy, new you in mind, you got a shiny new gym membership and revamped […]
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Five Things You Can Do Online with Social Security
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You want to enjoy the fall weather, and Social Security’s online services free up your time to lounge in a hammock in your backyard or take your dog on a long walk. You can safely and conveniently conduct most of your business with us anytime, anywhere. There’s no need to visit a local Social Security office.
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Don’t be Spooked about Retiring Online
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Vile vampires and wicked witches are some of the classic scary monsters that haunted us as children. As adults, some of the scariest parts of our day might be all the stresses that come with everyday life. Medical appointments, car maintenance, and running errands — it can be overwhelming enough to make us want to scream.
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How I Navigated the Social Security Disability Process
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I’m on Social Security disability insurance (SSDI). Okay I said it, and, I’m also very thankful for it. I might sound somewhat perplexed, because it’s all new to me and isn’t what I had expected to deal with in life. Yet, I am realistic and understand that “things happen” to all people.
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This Fall, Fall Into an Online Account with my Social Security
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As the sounds of summer quiet down, and the air turns cooler, you’ll want to check out your favorite football team, check your furnace settings, and check your earnings in your Social Security Statement online.
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We Observe Customer Service Week All Year
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During Customer Service Week–10/4-10/9–we have the wonderful opportunity to highlight a top priority for us at the Social Security Administration. From our humble beginnings in 1935 when Franklin Roosevelt signed the original Social Security Act into law, customer service has been a part of our DNA. As much as Social Security has been a part […]
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Preparation For The Future Begins In The Present
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Retirement is a concern for all Americans, and financial planning is one way to make sure we’re ready for it. With this in mind, Social Security is finding ways to encourage Americans to use various financial planning tools to help them plan better for their retirement.
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