362 thoughts on “Our Online Benefits Application

  1. If I apply on-line as the representative for the disabled applicant is there a way that I can electronically submit medical records/report as well as my appt of rep form ( 1696) , fee agreement and 1695 form ?

    • Before your application for someone else can be accepted, permission must be obtained from the individual or medical evidence/legal evidence shown that demonstrates they are not capable of managing their own affairs.
      Any forms that can not be submitted electronically can be submitted in person or by mail. You would be so advised.

    • Hello Eugene, you can mail or take the forms and new medical evidence for the pending claim to your local Social Security office.
      For further assistance, please call our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks!

  2. Do I have to apply for benefits again? I already receive Social Security and am very grateful! Please let me know not to worry. Thanks! Marika

    • You do nothing, SS automatically converts you to retirement when you reach full retirement age, currently 66 for most folks.

    • Hello Claudia. Social Security disability benefits automatically change to retirement benefits when disability beneficiaries attain their full retirement age. Benefits are not interrupted with this transition and the benefit amount will generally remains the same. Thanks!

  3. Is this information replacing the usual October/yearly social security handbook that is mailed each year? Thank you

  4. Good morning, it’s 8:10 am NZ time now, it’s been ages ago that all my documents was return back to me for “NOTARIZED” all but I don’t have enough budget to do it. I only got “ORIGINAL COPY” of my MEDICARE A /Eligibility Cert. for Housing Loan the Green documents, DD214 of US armyDischarge/Death Cert. of my ex-husband /Birth Cert. of my son registered on US Embassy that’s why he got his US passport.My Marriage cert. for citizenship and registered voting documents. etc. All od my documents need about more than $1,000 for $75.00 per page, Please help. We stay here in NZ for almost 19 years now,only Permanent Res.Thank you for email and have a Great day. God bless us all.

    • I went to the local library and was able to find a free notary public who was willing to notarize my divorce documents for no cost at all. I was so appreciative that I donated $20 dollars to her for her services. However, i live in Texas. I hope this helps even if I’m not a local from your area.

  5. I have been trying to get info on me getting access to my account after 2 months of getting no help I found my user name and pw. Then I went online yesterday with a activation code that you guys sent me and that did not work. Then your sytem said I tried to many times an locked me out. Thanks for all of the NO help guys I really appreciate it.

    • We’re sorry that you had difficulty accessing your account, Barry. For assistance, please call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”. Or contact your local Social Security office. Thanks!

    • I ran into the same situation about making an account and logging in. I had to go to the local office for them to reset my data that was linked with my name and social security number. Then i was able to set up my online social security account online again. But i had to go to my local office for them to reset my information for me to set up a new account. Hope this helps you.

    • Thank you for your question, Raymond. We appreciate you trying to use our online services. At this time you must have a U. S. mailing address to create or to access your online account. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet.
      For assistance related to your Social Security benefits, please contact the nearest Federal Benefits Unit or U.S. Embassy in your area. Also, our Office of International Operations home page provides more information to assist our customers living abroad.
      We hope this information helps!

  6. This is a blatant lie. SS online applications expose you to SSA fraud and they seem to be doing little to fix the flaws in their system. These flaws allowed a thief to steal $17,000 of my benefits and it took me six months and hours of sitting in the local office to correct their records.

    SSA actually wired money to a phony account and AFTER doing so they decided to notify me. They were so proud of sending my benefits to a thief they didn’t even give me a chance to stop it.

    DO NOT file for benefits online. Go to the painful process of sitting in the office for hours on end or you will regret it.

    • I know what you mean, however Its good that you could afford all the travel, even though you had no benefits, at least they didn’t make a bogus overpayment on your account, and then cut your benefits, till It was played back..

  7. SS needs to fix its website regarding an application for a new account to allow the information submitted whenever a person has a change of address without the SS having their new address in their files. The address submitted in the application should be accepted as their nrw address.

  8. My mom passed away going on one whole year . Can I apply for benefits for my minor sister online or do I come in person. Also how long does the process takes for determination

    • We are sorry for your loss, Nubilla. You cannot report a death or apply for survivors’ benefits online. Some of the deceased’s family members may be able to receive Social Security benefits if the deceased person worked long enough in jobs insured under Social Security to qualify for benefits.
      An unmarried child of the deceased who is younger than age 18 (or up to age 19 if they’re a full-time student in an elementary or secondary school) or age 18 or older with a disability that began before age 22 may be eligible for Survivor’s Benefits.
      Please call our toll free number at 1-800-772-1213 and speak to one of our agents. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Or contact your local Social Security office directly. Thanks!

  9. Unfortunately “anytime, anywhere” does not work from international locations. How about making that easier more convenient?

  10. This information was very helpful. I’m not yet ready for retirement; however, Its nice to know that when the times comes (in about 7+ years) there will be help for me by using online tools such as this.

    • Thank you Clifford, for taking the time and communicating with us through our blog, we are glad you like it and appreciate your comments and feedback.
      Please continue using our online services and remember that even if you are not eligible for Social Security benefits at this time, you can create a my Social Security account to review your earnings record, and check for future benefits. We will continue our efforts to meet your requirements and expectations in the years to come.

  11. Your Website for filing for anything is either down or the worst Website I have ever seen in my life. Right now I cannot do any of the following:
    1. Retrieve my Disability Application which I have been working on for 3 months;
    2. Pull up the Medicare Application which has a time-line during which I need to complete (Also on the “My SSA” page) It doesn’t appear anywhere on the website;
    3. Pull up the Social Security Application anywhere on the “My SSA” page;
    4. Get any answers out of the people I talk to on your 1800-772-1213 after talking to them twice today. In fact I am on hold right now waiting for someone to answer again (on hold for 60+ minutes for the third time today!);

    If your people don’t know the answers to questions, why isn’t there another tier of people to help,. IE, subject matter experts? You know and I know this service is terrible and really inexcusable. Nobody should have to be on hold for over an hour at a time and then not get their questions answered; or have someone to send me a paper application to by fax or email since your website has many bugs to be fixed.
    Can someone please help me?

    Thanks,

    Vincent Canzoneri
    512-422-1926

    • Hello, Vincent. We are sorry for your frustration. For your security, we do not have access to private information in this venue. If you still need assistance, you can click on “Get Help” in your personal my Social Security account to “Ask a Question” or “Talk to an Expert” for a call back. Plus, a new “Click to Chat” feature, providing individuals in their my Social Security account an opportunity to chat with a Social Security representative, is coming soon. We hope this helps.

  12. Hello Officer : Kindly let me know how would i complete a “re-entry number” entry field while i am claiming retirement social security benefits application. Now as i am stationed in India. My application for Citizenship and Naturalization is been processed by USCIS.

    My SSN : || *** – ** – *** ||

  13. procedure to apply for SLMB,or QI. with email .
    If, application form available mail to me one please.
    Address;169 Simpson Dr NE Kennesaw, Ga 30144
    Thank You.

  14. Thus far my monthly benefits have been wired directly to my bank account. Am in the process of changing the account (and the number), how to process that? I would also like to change my e-mail address. Which office need I to go and what is the address please? Thank you.

  15. I am trying to return to finish my application but it keeps telling me to try back another time. I tried back an hour later and it says the same thing. Suggestions?

  16. I’m trying to file my disability, I have injured my right arm multiple times with surgeries. I have nerve an muscle damage. In the year 2000 I had a surgery on my right shoulder and upper arm. Fixing my rotator cup an my balll joint. Witch they where crushed an my arm was roded with screws. I many months of rehabilitation for it. My wrist also was fractured taking away strength an absence of control in my hand. I’ve been living an managing the pain of it for years but now it worsens, with another surgery of life.
    This year just a few months ago I had very intensifying surgery.9 pints of blood 3 my body regected an 6 my body consumed. I have dead nerves in my right for arm that’s all around it. In need of another surgery my arteries where relocated attached an the serculation is poor now. I have failure to use to right hand an arm the arm I use to work an make my livelihood. I tried returning to work but it is extremely painful, like having acking teeth that need taking out. Every job I apply for or start ask why don’t I file my disability. I have a family to take care I’ve been trying to manage for , for so many years now it’s no fixing it or managing it. I tried working and almost hurt myself and a fellow employee. I’ve worked many jobs warehouse construction production concrete plumbing machinery operating construction and warehouse. Please help me a man in need trying to take care of his family and live through the pain of his injuries . An feeling like a man that is used supporting family. I’m in a debt that is well over a $100,000.00 this makes it hard to hold my head in any direction. My heart is heavy an my soul throbs, I pray daily an my faith in God is extroidenary . Through out the years I’ve been unable to maintain my jobs because my injuries have my body a strength deteriorating an health.

  17. Great news! Now my COLA can pick up the $40 increase in the Advantage Health care plan I have as well as the $20 increase in my prescription plan. Net increase – ZERO!

    • Hello Joseph. Yes, we should be notified immediately when a person dies. However, you cannot report a death or apply for survivors benefits online. In most cases, the funeral home will report the person’s death to us. You can report the death also, by calling our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Or you can contact the local Social Security office. Thanks!

  18. what does this mean? your application is currently under review for processing accuracy. Once the review is complete we will continue processing your benefit application

    • Thanks for your question, Connie. We are sorry to hear of your loss. You can call our toll free number at 1-800-772-1213 (TTY 1-800-325-0778) to set up an appointment. Representatives are available Monday through Friday between 7:00a.m. and 7:00p.m. Generally, you’ll have a shorter wait time if you call later in the week. We hope this helps!

  19. My wife is a Social Security and Medicare recepient, She is 77 and retired from teaching job since 2000. She is disabled with MS (diagnosed in1978), wheelchair bound. She has not worked since 2000.. She does not walk, has Home Care and me- (I am 78 ) and a Visiting Physcian Assoc once a month.Her health could be described as “managable”.
    Question-does she qualify for a SSI Disability Claim that can be filed on-line

  20. I am trying to find information on the minimum age to retire and receive SSA benefits. Can a person retire at 59 years of age and receive benefits?

    • Hello Victor, if you encounter a problem with your my Social Security account, you may call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”, or contact your local Social Security office. Thanks!

  21. I am suppose to be receiving $147.20 a month to pay for Medicare B it was shut off for non-payment where did the money go So it needs to be started back up again

    • Thank you for contacting us, Elaine. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.

      To inquire about your Medicare premiums, you will have to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

  22. I have yet to receive my new Medicare card. I live in the state of Washington. How do I go about having it mailed to me?

    • Hello Richard. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do.
      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

  23. I’m being garnished for an S.B.A. loan, When I became disabled I wasn’t able to make the payments while waiting to receive my disability. I contacted the loan officer who told me there was no excuse for me not to pay. I became so upset and overwhelmed. I was so sick and really did not have anyone to help me but my 85 year old mother who lacks the ability to take care of those types of matters. Unfortunately I did not have a social worker .But the problem that I have now is after the garnishment take place my net Income isn’t enough for me to get by and my gross income is just barely over the limit to qualify for Medicaid. After the garnishment it’s low enough to qualify, but they only go by the gross. In all fairness it should go by what we receive. Income is what going in our pockets, Because it’s done this way I don’t qualify for medicaid, nor food commodities that would be a big help especially after being hit with all the co-pays at the doctor office.(income is what goes in our pocket. ) After working all my life I’m being punished for getting sick, I was medically discharged from the national guards but didn’t have enough time to qualify for benefits. I thought we are suppose to take care of our own.

    • This is extremely frustrating. Have to prove you are disabled, even though they are with holding funds from Social Security Disability! I already applied, was awarded, and am on, but over and over again… It’s costing me hundreds a month, caused my homelessness, and so much in poor health. I am forwarding to both my congressman, and local media outlets.
      This Hurst everyone!

  24. I need an account activation code for my social security account Amanda m Bolino Grady social security number 325722382 date of birth 6/6/82

  25. my name is Frank Dragonetti and i apply for my retirement this year I ll be 62…….12/16/1956
    also I d like to apply for my kids benefits Frank and Alessia
    15 and 14
    can I make an appointment to come over to the USA embassy in Naples ?

  26. To replace my card requires a visit to a field office in my area. How do I make an appointment? The phone number does not offer any relevant information and representatives are never available- it basically hangs up on the caller. Tried 5 times and gave up. The website is equally unhelpful in assisting one for an appointment. Since my field office only takes 3 walk-ins an hour- I can’t get in without waiting all day and I can not afford to do that. Assistance please.

    • Hello Debra, sorry to hear your frustrations. However, you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important. However, if you must get a replacement card, you may be able to apply for it online. If you do not qualify to apply online, then you can apply by mail or by visiting your local office with required documentation. All documents must be either originals or certified copies.

      To learn more on how to get a replacement card and see if you can apply online, please visit our “Social Security Number and Card” web page. We hope this helps!

  27. I completed my online application for Social security benefits. I got to the “Review and Sign” tab. There was no place to sign or submit. What now

    • Hello Karen. Our apologies for the frustration. For your security, we do not have access to private information in this venue. We suggest contacting your local Social Security office for specific questions about your claim. We hope this helps. Thanks

  28. I am trying to sign up for social security and nobody is ever available to take my call. I do not have a computer or a way to get to the office. Can somebody please call me? Thank you

    • Hi Patricia. We’re sorry that you are having difficulties reaching someone by phone. We are currently experiencing higher than normal call volume. Generally, when calling our toll free number at 1-800-772-1213, you will have a shorter wait time if you call later during the day or later in the week. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

  29. How do you apply for social security benefits when of age when you live outside the U.S.?

    So do I absolutely have to make a costly trip just to interview at a social security office in the United States to receive my rightful benefits that I worked for.?

    What if I have to travel in again if the first interview doesn’t cover everything?

    There is nothing posted online.

  30. When will our 2019 benefits award letter be mailed? I have not received my letter yet and I need it to show my employer

    • Hello Vernon. If you receive a pension from a government job in which you did not pay Social Security taxes, some or all of your Social Security spouse’s, widow’s, or widower’s benefit may be offset due to receipt of that pension. This offset is referred to as the Government Pension Offset, or GPO.

  31. Why is the Message Center not used to communicate between customers and SSA? Why is the Chat with Representative not available to all? Why is the status of a request ( submitted form) not available via My Social Security? Since not all requests can be made online, why does it take so long for forms delivered vis USPS to be scanned into the system? ( Formed delivered on Dec 3. 2018 still not in the system). Why does the SSA handle applications and adjustments for Medicare? Have to contact 2 different agencies to get answers to questions?

  32. I applied for retirement benefits online but there was no confirmation number. I got an email stating my application had been received but I do not see my application on my SSA.gov account. How can I confirm my application is being processed?

  33. I completed a Benefit Application by phone with my local office to switch from Widow benefit to benefit on my own record about 8 weeks ago. Status on line verifies received but website does not allow me to check where the application is in process. Website says, “you do not have access to this service.”

    • Hi, Margaret. We are sorry to hear about your experience. Unfortunately, your issue is a bit more than we can handle in this forum. For your security, we do not have access to private information in this venue. We ask that members in our Blog community to work with their local office for specific questions about their case. We hope this is resolved soon.

  34. My name is carol meloy I applied for ssi benefits I need to leave an alternative phone number area code 570 492 0376 thank you

    • Thank you for contacting us, Carol. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.

      To add a phone number to your current application, you will have to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

  35. I would like an appointment at the Social Security Office in Glendale, California office anytime from January 23-31, 2019 to update my personal information. Please email at email address below
    Maria Olmos Castillo
    other Name: Maria D. Olmos

  36. I’ve tried to create a social security account, but it wont ever let me,im trying to find out about the status of my ssi app,

    • Hi, Debra. We’re sorry that you had difficulty accessing your personal my Social Security account. If you are still having trouble accessing your my Social Security account account, please call our dedicated my Social Security account Hotline. To reach this hotline, call 1-800-772-1213, and select the prompt “For help with registering or using the my Social Security account website”. The help desk will be available to callers between 7:00 a.m. and 7:00 p.m. Generally, you’ll have a shorter wait time if you call later in the week. You can also contact your local Social Security office to determine the status of your claim. We hope this helps.

  37. My hiusband will be 65 on 1/26/20.When is the earliest
    he can apply for medicare and soicial security on
    line?
    Also does he have to have his own email address or
    can he use mine?
    Also when will social security and medicare start?

  38. Hate to admit that I accidentally submitted my social security application and didn’t have a chance to review it and make changes. Is there anything I can do to stop or pause the application?

  39. I have submitted an application for benefits. The instructions told me to send in a photocopy of my last W-2 form . . . but no where can I find an ADDRESS where I should mail the document. Can you help ???

  40. good morning , TO THE STAFF, at the social security HQ
    my name Curtis and I was trying to apply for S/S retirement benefits

    and I send the online information to the wrong office, I send my information
    to SSI , would you please help me correct this problem Curtis Watson # 3485 THANK YOU ,

    • Thank you for contacting us, Curtis. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.

      To inquire about your benefits, you will have to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

  41. I have full insurance coverage and was told when I had to apply for Medicare that I had to get Part B. I have since found out I do not need Part B and cannot find any forms online or even speak to anyone at Social Security. How do I find out how to opt out of Part B? When I call I am told that everyone is busy and Good Bye.

    • Hi Wilma, thank you for using our blog to ask your question. If you do not want Medicare Part B because you are actively employed and have coverage from an employer group health plan through that active employment, you can terminate it. Once you lose that health insurance or are no longer actively employed, whichever comes first, you can enroll in Medicare B during a Special Enrollment Period (SEP).

      We always suggest that individuals speak to their personnel office, health benefits advisor, or health plan representative to see what’s best for them, and to prevent any penalties or delayed enrollment in the future.

      If you are sure you want to terminate your Part B, see our Frequently Asked Questions web page for details on the process.

    • Hi Kaul. We pay disability benefits through two programs: the Social Security Disability Insurance program (SSDI) and the Supplemental Security Income (SSI) program. To qualify for SSDI benefits, you must have worked long enough and recently enough in jobs covered by Social Security (usually within the last 10 years). The (SSI) program is a needs based program that gives cash assistance to disabled individuals with limited income and resources. We pay disability benefits to people who are unable to work because of a medical condition that is expected to last one year or more or to end in death. If your wife thinks she may be eligible to receive disability benefits and would like to apply, she can use our online application.

      Applying online for disability benefits offers several advantages:
      • You can start your disability claim immediately. There is no need to wait for an appointment.
      • You can apply from the convenience of your home, or on any computer; and
      • You can avoid trips to a Social Security office, saving you time and money.

      If she is unable to file online, have her call us at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. to 7 p.m., Monday through Friday to make an appointment. For more information visit our “Frequently Asked Questions” web page on disability. Thanks!

    • Hi, Doris. Some reasons you may be receiving errors in trying to check your application status could be because: you entered an incorrect Social Security number or confirmation number, you did not complete the application; or we made a final decision on your application more than four months ago. If anything prevents you from checking your application status online, call us at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. to 7 p.m., Monday through Friday. You can also contact your local field office. Thanks.

  42. Some of the questions say paper form should be received by certain date, but the form on completion has both about having to fill out and mail a paper copy. I’ve completed the online form and successfully submitted. Do I need to do more?

  43. I have been trying to apply for disability, however it keep telling me that my information is wrong then after trying to apply twice the system locks me out for 24 hours. I need to be able to apply online

  44. I have been trying to apply for disability, however it keep telling me that my information is wrong then after trying to apply twice the system locks me out for 24 hours. I need to be able to apply online

  45. I couldn’t use my printer when I submitted my disability app, but it works now. I need to know what and how to send documents to you

  46. Can o please get a copy of an award letter from disibilty. My name is Rodolfo Iniguez Contreras 11-25-1957 acceder is 342 Northrup st. Bakersfield ca. 93307 thank you

    • Hi, Rodolfo. For your security, we do not have access to private information in this venue. If you need a benefit verification letter, you can view, print, and save your benefit verification letter using your personal my Social Security account. For questions regarding your benefit verification letter, we ask that members in our Facebook community contact our offices. You can call our toll-free number at 1-800-772-1213 for assistance. Representatives are available between 7:00 a.m. and 7:00 p.m., Monday through Friday. You will generally have a shorter wait time if you call later in the day. Just a reminder – please be cautious about posting personal information on social media. Thanks!

  47. I cannot get to my account it say my information I gave you is wrong so it locked me out I just want to retirement no survivors or disability Insurance so I cannot reply to bnc# 19D1677D44094. so I will call Adrian office.

  48. I applied for widow’s SSI, can you please tell me the status of my application? I’m Sandra Smith,SS number is *** – ** – ***.

    • Hi, Sandra. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  49. I can’t find an application form for medicaid, I have searched every where. Can you please help me apply for medicaid online?

  50. I have tried to recover my account with the Social Security. I have gotten twice a letter with a temporary password and it does not work. On the third try they block the account and they don’t let me create a new account because I already have one. I don’t know what else to do. I need my tax form to fill my taxes. Please give me instructions to my email jrey_1999@yahoo.com. or ingjosecordero@gmail.com

  51. I cannot fill out the online application because it requires that I create or sign in to my Social Security account. The my Social Security account. asks for a United States address that I do not have, because I do not reside in the US. I reside in the Philippines.
    Please help me with this difficult problem. I have now the required three months before my birthday on July 1st to do the application.

    • Hi, Carolyn. We are sorry for your loss. The Lump-Sum Death benefit of $255 (a one-time payment) may be payable upon the death of a person who has worked long enough to be insured under Social Security. An application for the Lump-Sum death payment must be submitted within two years from the insured person’s death. Only eligible family members may be able to receive the one-time payment and monthly survivor benefits. For more information on this, please read our publication, How Social Security Can Help You When a Family Member Dies. We hope this helps.

  52. hi
    I stared to fill out an application for benefits and was almost done and given this re- entry Number 88225528 but was unable to locate the application to complete and to send, It was almost done,
    please send me the form i couldnt finsish in order to complete it.

    Best regards,

    M, SYLLA

  53. Are you kidding me. My online account says my info doesn’t match.after I sign and and wait for code after code to do anything I have been to SS office , have tried 5 times online. I worked all these years for what, now it doesn’t say 3 month wait, it says four months, so I’ll lose my house and everything along with going back to work to try and survive. Yeah social security !?!?

  54. I can not create an account. I do not have an activation code. How do I create and account without one?

  55. ON THE APPLICATION FOR BENEFITS – MY COUNTRY OF BIRTH IS NOT LISTED IN THE DROP DOWN, AND THE FIELD DOES NOT ALLOW YOU TO ENTER A COUNTRY. THUS, I CANNOT COMPLETE THE APPLICATION FOR SS BENEFITS AS IT WILL NOT ALLOW ME TO PROCEED TO THE NEXT PAGE.

    WHAT DO I DO????

    • Hi there. If the place where you were born is not listed, please make sure to use the name of the country at the time of your birth. The names of countries or places of birth may change over time. For example, you should select “Soviet Union” if you were born in a country that is not on the list but used to be part of the “Union of Soviet Socialist Republics” (USSR).

  56. I cannot find any box that provides a link or obvious place to sign in with a re-entry number. I do not have a My Social Security Account and I need to be able to get back to filling in my application.

    Any help most appreciated.

  57. I will be 65 in May and still employed. I do not plan to retire until Dec 2022, so I will still be covered under my employer’s medical insurance. But I plan to start to collect SS at 66. Do I still need to apply with SS now to defer any of the plans?

  58. Hello, I do not remember my 3 security questions, therefore I had a Temp Password sent to me via mail. I enter the Temp password and the web site says EXPIRED !
    There is No online CHAT ? I can’t wait another 5 days for another Temp Password. Can someone call me or EMAIL it to me ?

    HELP!

    • Hi, Steven. We are sorry you have had difficulty accessing your personal my Social Security account. For your security, we do not have access to private information in this venue. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  59. Good Day! My husband died ladt May 20, 2018 at Hamilton Hospital…A staff from SSA US Embassy Manila came to see me to and have some forms to fill up gor the lump sum death benefit of my husband. He advice me to apply gor a 5 year permanent residency in US in order to avail my husbands benefits….he said it is require because it is a Law. Last September 2018 I received a letter from SOCIAL SECURITY ADMINISTRATION for SURVIVORS BENEFITS…it stated that I am qualified and eligible for the survivors benifits of my husband…since I am still here in a foreign country I can not get my monthly benefits until I will come to US for residency…My monthly benefits started last July 2018…since I am still processing all my papers… Can I withdraw my benefits once I will be here in US after staying a one month full calendar of the year before I will receive my regular monthly pension…can I also receive the previous months that I havent receive for the months of july 2018 up to the day that I will be here in US?…

    Thank you o much and god bless.

    ELIZABETH P. ESPEJO
    ( Surviving Spouse)

  60. I have an online account and have completed my application online, but I dont see any button or link to click on in order to actually submit my application – how do I do that?

  61. I completed and submitted an application for Retirement Benefits on 4/22/19 but when I log onto My Social Security I do not see it there. Is there a delay between when application is submitted and when it shows up in my account?

  62. I need to make an appointment to sign up for Medicare Part B at the Grand Rapids Michigan office. I tried online but it failed.

  63. Do I need to go to my local department of social services to apply for Medicaid. Can I do it on line. Do you have the medication application on line. Can you tell me what I will need for Medicaid application either on line or locally.

    Thank you

  64. Hello,
    I am trying to continue an application I began in Nov,2018 for my fiance. I do not have my re-entry or account code to get back to the application. How can I get this to finish the application ASAP?

    • Hi, J. For your fiance’s security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. Your fiance can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, there will be a shorter wait if your fiance calls later in the day. Or your fiance can also contact their local Social Security office. We hope this helps.

  65. If I was able to work for 5 years with social security payments and I am now 62 yrs old, may I apply for retirement benefits, pls?

    • Hi, Antonio. Thanks for your question. Generally, you will need to have 40 credits, or 10 years of work paying Social Security taxes, to qualify for any type of Social Security benefit. In addition, to qualify for disability benefits, you generally need to have worked for five out of the last 10 years before you became disabled. The rules are different for younger workers who become disabled or die. For a complete explanation of credits needed for the different types of benefits, visit our Benefits Planner: Social Security Credits. We hope this helps.

  66. I cannot believe you lock out an account for 24 hours. How is this helping me when I need info now. This is a terrible policy. Everywhere else, including my bank account has alternatives for getting into my accounts. This needs to be reconsidered immediately.

  67. I want to make sure I get my full retirement for 70 years old and having waited. Should my submit date be after I turn 70? Thank you.

  68. How does one go about creating an ssa.gov account successfully without being locked out for 24 hours for not being able to answer a set of impossible questions? I even had a full credit report in front of me and still couldn’t do it. I get you’ve had security problems, but come on people, this is just stupid.

    • Hi Jeff. We are sorry you are having difficulty with your personal my Social Security account. For assistance, please call 1-800-772-1213. After you hear “Briefly tell me why you are calling,” please say “Help Desk” for help with a my Social Security account.

  69. How long does it typically take between the submission of an application and the receiving of social security checks?

  70. I can’t get past my re-entry number; it says there is a mismatch of information. I called for help, got a callback and was told to get a new re-entry number. That requires clicking on a link in a benefits table, but there is no such table shown anywhere on the site. I spent an entire day trying to apply and got nowhere. The only office has no appointments, so I am stuck since there is no one who can get me back into my application.

    • Hi, Ronda. We are sorry to hear about your difficulty accessing your record. For your security, we do not have access to private information in this venue. We ask that members in our Blog community to continue to work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

    • Thanks for your question, Felipe. The length of time it takes to process a retirement application can vary depending on whether we need to verify documents or other personal information. If you would like to speak with someone regarding the status of your application, please call 1-800-772-1213, Monday-Friday between 7:00 a.m. and 7:00 p.m. and ask a representative to assist you, or you can contact your local office. We hope this helps.

  71. I started an application but do not want to submit it. Is there a way to delete the application. I am not currently getting SS or Medicare. I have a reentry # but I am not going to use the application.

  72. When I applied for a job in (or before) 1988, I mistakenly mis-reported my SSN by 1 digit. I’ve never looked into how to correct it until now, because I’m applying for Disability benefits. The restaurant where I worked has since changed hands at least twice, maybe more. How would I go about correctly reporting my hours with the right SSN?

    Thanks,

    –Gil

  73. I want to make an in person appointment with the social security office in waukegan illinois
    can i make the appointment online. My account has been blocked due to fraudulent use and I must appear in person to do any changes on my account. The office is now closed and will no open until 9 am CST and it is now 5:19 am thank you

    • Hi, Janet. You cannot make an appointment online. Keep in mind you do not have to make an appointment to come in to our offices, but with an appointment, you will be helped before our walk-in customers. You can schedule an appointment with your local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday, and a representative will assist you. In most cases, you can handle your business by phone. We hope this helps.

    • Hi, Jerrianne. If you are referring to a benefit verification letter, we have good news! You can view, print, and save your benefit verification letter by setting up a personal my Social Security account online. For questions regarding your benefit verification letter, we ask that members in our Facebook community contact our offices. You can call our toll-free number at 1-800-772-1213 for assistance. Representatives are available between 7:00 a.m. and 7:00 p.m., Monday through Friday. You will generally have a shorter wait time if you call after later in the day. We hope this helps.

  74. My husband is nearing 65 and pre-signed up for S.S. and filled in the Medicare section. He has insurance twice from both our full time jobs. He said we have insurance but received a bill for Medicare. It will be about 5 years before he retires. He doesn’t want a 3rd insurance, how does he cancel the medicare. We have a bill for 3 months worth and have not sent any moneys for it.

    • Hi, Kathy. If your husband wishes to terminate your enrollment, we will help you submit a signed request for termination or Form CMS-1763. The Centers for Medicare & Medicaid Services (CMS) requires, when possible, a personal interview be conducted with everyone who wishes to terminate entitlement. Therefore, we do not offer form CMS-1763 online. For an interview, he can call us at 1-800-772-1213 (TTY 1-800-325-0778) 7 a.m. to 7 p.m., Monday through Friday or go to his local office. We hope this helps.

  75. locked out of account. enter information as I had recorded for User ID and Password. What are the steps for getting this reset

  76. How do you get an appointment to your local office to apply for retirement benefits? I have tried online and keeps saying my information cannot be verified, even though it verifies it to give me an estimate of what I will receive. My local office is in Spokane, Wa.

  77. Hi,
    I would like to check the status of my SS benefit application. It says “initial” since 5-23-19. I would like to know how it is progressing.
    Thank you

    • Hi, Cathy. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  78. I am trying to sign back into to my application. I had to create a new user name and password but I have not idea what my activation code it. I worked on opening an account about two months ago and cannot remember the activation code. how do I get a new one? James R. Boud

  79. I submitted an application for retirement benefits online, would like to check status of application but unable to sign in to my account. Please advise.
    Thank you.

  80. Can I apply for survivor benefits online? My wife passed away and I am turning 60 in October. I am unmarried.

    • Hi, Peter. We are sorry to hear about your loss. If your wife worked long enough to be insured under Social Security, you may be eligible for a Lump Sum Death Payment. In addition, eligible family members may be able to receive monthly Survivor benefits. At this time, we do not offer an online application for survivors benefits. To learn more about benefits that may be available to you, please visit here. If you have specific questions about your case or to apply, please call 1-800-772-1213 and ask a representative to assist you or you can contact your local office. We hope this helps.

  81. My wife would like to start SS payments. She just turned 62 and is eligible, but would like to set up an appointment at our closest office. We live I Everett Ma, 02149

    • Hi, Kathleen. She does not have to make an appointment to come in to our offices, but with an appointment, she will be helped before our walk-in customers. She can schedule an appointment with her local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday, and a representative will assist her. In most cases, she can handle her business by phone. She also can apply online here. Thanks!
      e can also apply online.

  82. i need to get a benefit verification letter from your department to take to the Ministry of Social Services, High Street, Princes Town, Trinidad and Tobago.
    My Social Security Number is *** – ** – ***
    and my address in Trinidad is 31 Malgretoute Road, Princes Town, Trinidad
    Telephone Number – 1-868-345-3767 or 1-868-330-9472

  83. Do Federal employees have the same retirement dates as regular employees. For example, I was born in 1954 and show that I can draw full retirement in 2020 but someone told me that I could draw full SS now because I’m a federal employee. I can’t find this anywhere.

    • Hi, Brian. If you need a benefit verification letter, you can view, print, and save your benefit verification letter by setting up a personal my Social Security account online. For questions regarding your benefit verification letter, we ask that members in our Facebook community contact our offices. You can call our toll-free number at 1-800-772-1213 for assistance. Representatives are available between 7:00 a.m. and 7:00 p.m., Monday through Friday. You will generally have a shorter wait time if you call after later in the day. We hope this helps.

  84. Where do I go to finalize my application for SS – Medicare benefits. I have my re-entry number but don’t know where to log in to finalize and set up password and Username

  85. I’m trying to see how to apply for SSDI and would like the application sent to me to my home address at 432 Truman St Goldsboro,nc 27530

    • Hi, Patty. Social Security pays disability benefits to people if they have a medical condition that has prevented them from working or is expected to prevent them from working for at least 12 months. We use the same five-step process to make a decision on each application. You may also find our listing of impairments useful. If you feel that you meet our definition of disability, you can apply online. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.

  86. I need a copy of my 2019 award letter mailed to me.
    Jane Haynes
    1209 Preyer Ave.
    Elizabeth City, NC 27909
    SS # *** – ** – ***
    Phone- 252-335-1906

    • Hi, Jane. For your security, we do not have access to private information in this venue. If you need a benefit verification letter, you can view, print, and save your benefit verification letter by setting up a personal my Social Security account online. For questions regarding your benefit verification letter, we ask that members in our Blog community contact our offices. You can call our toll-free number at 1-800-772-1213 for assistance. Representatives are available between 7:00 a.m. and 7:00 p.m., Monday through Friday. You will generally have a shorter wait time if you call after later in the day. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.

  87. I started an online application for Medicare for my husband now I can’t find it and he can’t start a new one. What do we do?

  88. This whole website is non-user friendly. Even the security questions I have to answer incorrectly (regarding my past address) in order for the site to let me in–that’s pretty bad!! When I’m trying to get an application filled out to obtain my ex-spouse SS benefits one question asked me if I plan on dying in 14 months…when I said no, it told me my information was incorrect????!!!

  89. Is there a better way to talk to someone on the phone or make an appointment? I was told to call in July to make an appointment to come into the office. I was put on hold. The wait was to be 45 minutes. After 30 minutes I was disconnected and had to call back. The wait was then to be 50 minutes. This has happen to me before and is very frustrating! Is there a way that we could make an appointment on-line? I was told no, but I think it is something that needs to be changed.

    • Hi, Marla. We are sorry to hear about your experience. You do not have to make an appointment to come in to our offices, but with an appointment, you will be helped before our walk-in customers. You can schedule an appointment with your local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday, and a representative will assist you. In most cases, you can handle your business by phone. Also, through our Blog page, we respond to questions and provide general information on our Retirement, Survivors, Disability, Medicare and SSI programs. If you have a general question, we encourage you to ask here. But remember, never post personal information on social media. You can also create a my Social Security account to get estimates of your retirement, disability, and survivors benefits, and review your earnings record and the estimated Social Security and Medicare taxes you’ve paid. To get started, go here. We hope this helps.

      • NOT true! My husband and I went to our local SS office yesterday so that I could apply and he could get questions answered. After waiting in line for THREE HOURS we get up to the window only to be told “Sorry, there are no Retirement Specialists available to help you, you cannot apply today!” And not only that, she could not answer one question we had! RIDICULOUS! And I can’t even apply online, as there is NO SUBMIT BUTTON when I finished my application and reviewed it! NO WAY TO SUBMIT IT AT ALL!

  90. My name is Larry Fisher, I would like to get an appointment scheduled to discuss my Social Security Benefits. I have been unsuccessful in getting through via your telephone system. I can be reached at 904 768-8398 or Cell . 904 412-7214. Warm Regards, Larry Fisher

  91. Can you send me my benefits to mail address 411 Martin Luther King Blvd Gretna Florida 32332………are call my brother and he can help me number is 850-544-7380…..Her name is Mrs.Robinson she can find me.

  92. My husband is a disabled veteran an I just recently became disabled and unable to work my husband gets disability through the VA he is 90% disabled how can we both download a application and fill out from this site also without his benefits from the VA or social security being affected he does get benefits and it’s rated by his disability service connected

  93. Hi

    I am trying to get the Helpdesk number and it is not coming up. I am having trouble signing back in to my ssa acount

  94. I don’t know where to go for a request to have a reward letter sent for me. My name is Carolyn G. Giles my address is 4785 Beacon Hill Road apt 205 Columbus, Ohio 43228. could you possibly send this message to the proper department and have them send me a rewards letter. Thank You.

  95. So ridiculous! There is NO submit button to submit my application! There is only “Save and Exit” and “Previous.” NO WAY TO SUBMIT MY APPLICATION ONLINE and nothing about this in the FAQ and no one who can help me! So frustrating! Especially after spending THREE HOURS IN LINE at our local SS office yesterday only to be told “Sorry there are no retirement specialists who can help you, you can’t apply today!”

  96. I have been trying to login to my account online, but your site is not sending a security code and you offer no way to contact to solve the problem

  97. Hello…I just submitted my application for Medicare Part A…now trying to create my SS online acct. Its asking for an activation code…will that be emailed to me? thanks

  98. there is no access. I need to replace a SS card. I went to the local office and the wait was over 2 hours and then the office closed. I went on line to try and schedule an appointment but that does not seem possible. I tried to set up an account and as I was entering personal information, I was kicked out. What else can I do???

    • Hi Donald. Please remember that knowing your number is what is important. You will rarely need to show your card, but if you need information on how to obtain a replacement Social Security card using your personal my Social Security account. If the State in which you live is not yet participating in the electronic Social Security replacement card, please go to here to find out what you need to obtain a replacement Social Security card. We hope this helps.

  99. I called Social Security today and after waiting over one hour, Wanda in Maryland came on the line. She told me at least three times that if I don’t fill out the application and send it in right away, I can not go back to it to complete it. She said, if I try to send it in, it will not have information on it. She was very rude and would not allow me to tell her that I had read several times on the Social Security site that it IS possible to return to the application to finish it (like it says above) — using the re-entry number. It was a very unpleasant experience, talking to her. Things went downhill from there. I kept my voice modulated, but just said, “It seems like you’re not having a good. day.” She said she she was having a very good day. What a sharp contrast from the customer service I’m used to getting. It seems like people who answer the phone at Social Security should try to be pleasant.

  100. I need a re-entry number to re-apply for my benefits. I got a letter stating I applied too soon? I am Robert Silas Griffin of Douglas, AZ. I do NOT see any link to get a re-entry number! HOW do i get a re-entry
    number?
    griffinrs@hotmail.com

  101. I was not able to set up and account and the message sent said my online account was shut down and to contact Social Security but when I clicked on the help link it was a blank screen please give me someones phone number to assist in setting up my Account.
    Frederick C. Barrett
    fbarrett1@comcast.net

    • Hi, Frederick. We are sorry to hear you had difficulty setting up your personal my Social Security account. If you are still unable to create an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.

  102. please send activation code so I create an account/ I may hve an account already but dont remember user name and password

  103. I believe I made an error on my Medicare enrollment application I submitted today. I believe I checked the wrong box for Medicare Part B enrollment. How do I verify and correct my choice? My confirmation number is 59839512.

    • Hi, Murray. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.

  104. I married a US citizen for 16 years. And I am 3 years disable due to the cancer, I want to know if I am entitled to claim a disability benefits.

    • Hi, Maryzon. Thanks for your question. We pay disability benefits through two programs: the Social Security disability insurance program (SSDI) and the Supplemental Security Income (SSI). SSI is a needs based disability program that pays benefits to people with limited income and resources who are disabled, blind, or age 65 or older. Blind or disabled children may also get SSI.

      SSDI pays benefits to those who cannot work due to a disability that is expected to last at least one year or result in death, providing the person has paid enough into the Social Security program. There are times when people can receive both SSI and SSDI, depending on their situation and whether they meet the requirements. For more information on Disability benefits, please visit here. We hope this helps!

    • Hi David. Your son may be eligible to receive social services from the state in which you live. These services include free meals, housekeeping help, transportation, or help with other problems. To get information about services in your area, and find out if you qualify, you will need to contact your state or local social services or welfare office. We hope this helps.

    • Hi, Richard. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

    • Hi Charles. When you first started your application online, you should have been asked to sign in or create a personal my Social Security account. Once you sign-in on your account, you should select the “Get Re-entry Number” link found on the tab the read “Your Benefit Applications” to retrieve your re-entry number. You can access your saved application by selecting the “Return to Saved Application” link.

      If you need to return to your application, please follow the instructions found on this website. If you need further assistance, call us at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. to 7 p.m., Monday through Friday. You may also visit your local Social Security office. We hope this helps

  105. Please e-mail me the form(s) to apply for disability benefits(all).I’ve unsuccessfully tried and am concerned I’ll drive to Woodlawn to be told to look them up online.

    • Hi, Philip. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  106. I believe I am entitle to 255.00 death benefit when my husband passed. I do I apply. Can I do this online? If so, please let me know what forms I must submit. Thank you.

  107. Started an on-line application for retirement yesterday, looked for copy I thought I made couldn’t find one. Tried to review information, just in case lack of sleep and too much information caused any errors, and couldn’t access it. Used retry number and found myself on multiple explanations of everything but getting a copy of application, to review input. Now what?

    • Hi, Sandy. For your security, we do not have access to private information in this venue. Filing online is the easiest, most convenient way to file for Social Security benefits. When you are ready to file, go here. You can also schedule an appointment with your local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday and a representative will assist you. If you need to call to set up an appointment in the future, you’ll have a shorter wait time if you call later in the day. Thanks!

  108. I was at the va and they had a flyer that said I veteran can get a increase in the s.s. if you served a time period I served from 1964 to 1968 how do I get information on the benefits thank you Robert roos

    • Hi, Robert. If you are referring to military credits, under certain circumstances, special extra earnings for your military service from 1957 through 2001 can be credited to your record for Social Security purposes. These extra earnings credits may increase the amount of your Social Security benefit. Special extra earnings credits are granted for periods of active duty or active duty for training. They are not granted for inactive duty training. For more information on special extra earnings for military service, visit our Retirement Planner page. We would be happy to review your record. For assistance, you can call our toll-free number at 1-800-772-1213 (TTY 1-800-325-0778). Representatives are available Monday through Friday between 7:00 a.m. and 7:00 p.m. Generally, you’ll have a shorter wait time if you call later in the week. We hope this helps.

  109. I applied for my Social Security benefits on June 19. I asked to begin on my 70th birthday, which was yesterday. Since I applied, I have received no word. The data on My Social Security account says it is in step 2, under review, as it has been for months. I have called the OBO three times, each time leaving a message and never getting a response. The check should start the end of October but I am concerned about this lack of response. Thanks

    • Hi Paul. We are sorry to hear you have been unable to reach us. Unfortunately, but for your security, we do not have access to information about your account in this venue. We ask that members in our Blog community continue to work with the local Social Security office on specific questions about their case. You can also call our toll free number 1-800-772-1213 (TTY 1-800-325-0778). Representatives are available Monday through Friday between 7:00 a.m. and 7:00 p.m. We hope this helps.

    • Hi Teresa. Unfortunately, but for your security, we do not have access to your personal information in this forum. You may also call our toll free number, 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7 a.m. and 7 p.m., and ask to speak with one of our representatives. Generally, you will have a shorter wait time if you call later in the day. You may also contact your local Social Security office. We hope this helps.

  110. An application was sent from hospital for my ” baby’s social security card” which i diden’t receive yet
    Name of baby name is: SYLAS KESSI.
    Date of birth: august 12nd 2019.

    Please can i know what is the problem for being so late?

    Best regards

    • Hi Abdelkader. First, congratulations on the birth of your baby! Second, for your security, we do not have access to personal information on this forum. Please note that each State average processing time varies. Check out this chart, for more information. If you haven’t received the card within the time frame given, you should call us at 1-800-772-1213 (TTY 1-800-325-0778) between 7:00 a.m. to 7:00 p.m. Monday through Friday or visit your local Social Security office. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.

  111. S.S. site doesn’t recognize me although I filled out the required fields. So, I can’t sign up for “my social security”.
    In fact there is no response to my application but I have an activation code. Site doesn’t recognize that either.

  112. Trying make an appointment at the Suisun City, Calif office. Tried the phone one hour wait. Does Suisun have a local number or can I do it on line.

    • Hi, Gary. We are sorry to hear that you are having difficulty reaching someone by phone. You can schedule an appointment by calling us at 1-800-772-1213 between 7 a.m. to 7 p.m., Monday through Friday and a representative will assist you. Representatives are available between 7:00 a.m. and 7:00 p.m., Monday through Friday but you will generally have a shorter wait time if you call later in the day. Also, keep in mind, most Social Security business does not require a visit or call to a local field office. Many services, including applying for retirement, disability and Medicare benefits, creating a my Social Security account, replacing a Medicare card, or reporting a change of address or telephone number are conveniently available anytime here. We hope this helps.

  113. I need help with my LOGIN — many years ago I set up an online SS account — but I had forgotten about it — since then I changed my email address (due to hacking) and when I tried to (create an account) I found out the old one was still showing up —- I cannot DELETE it because the old e-mail address in not active — could someone help me DELETE that one and create a NEW ACCOUNT with my current / active e-mail address? THANKS FOR ANY HELP !!

  114. Hello, I have completed an initial Social Security application with my law firm. I need to schedule an appointment to finish your portion. I can do overphone anytime or day. Please DONOT mail out forms. Thank you, Julie Lynn Suan
    704-320-4118

    • Hi, Julie. You can schedule an appointment with your local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday and a representative will assist you. If you need to call to set up an appointment in the future, you’ll have a shorter wait time if you call later in the day. Thanks!

  115. Can I get help with immediate housing for me and my 17 year old daughter please. I am currently not working and was wondering how to get my check on the first of every month back and also what to do to find a home for me and my daughter. We are in a very bad situation that we need to get out of and i don’t have the funds to survive this economy without the help of hud housing or .section 8 housing. However i don’t know where to start to get this kind of help. If you could be so kind and respond to me at my cell number 3373240718 or my email joregini83@gmail.com to tell me where to turn. How do i get the help i need please.

    • Hi Jo. We are sorry to hear about your situation. You and your daughter may be eligible to receive social services from the state in which you live. These services may include housing, transportation, free meals, housekeeping help, or help with other challenges that you may encounter. To get information about services in your area, and to find out if you qualify, you will need to contact your state or local social services or welfare office. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.

  116. NAME CYNTHIA S THOMAS. I FAXED A FORM TO STOP APPLICATION FOR SOCIAL SECURITY BUT IT STILL SHOWS ON LINE AS PROCESSING.I FAXED OVER FORM WEEKS AGO.

    CYNTHIA S THOMAS
    804-691-1005

    • Hi, Cynthia. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  117. I have tried for days to sign into my account to no avail. I entered my information correctly but when I go to the next page and asks me security questions (derived from my credit reports) I am told they are incorrect. Three banks in a row (as well as dates) have nothing whatsoever to do with me. Now I am locked out again after 3 days of trying. Something is not right and it’s not me. It was such a concern that I ordered my 3 credit reports. There is nothing there either that coincides with the questions asked of me. At this point it appears they will not be changing the questions and therefore I won’t be able to sign in. Backing up a bit I did try entering the re-entry number and it says it’s not in the system. What in the world is going on? I do have cookies on if that would be an issue. Calling puts me on hold for 2 hours. I need help with this.

  118. I need to make an appointment to meet at the Rockville, MD office to discuss enrolling for Medicare Part B as soon as possible. How can I make such an appointment?

  119. My x only married to him 2 yrs. Receiving benefits SSI never paid a dime child support wasn’t I suppose to get paid first??!!
    L

    • Hi, Vivian. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  120. I have created my social security account but there is no option for signing up for social security benefits on the page anywhere. I tried originally to start a claim and they gave me a number, but it doesn’t work and I’m told my info doesn’t match so call. Guess What? I call and I get sent back to the my social security page. This system is broken.

  121. I have tried over and over to sign up for “my social security”. Every time I do this, I receive the error, “too many REDirects. I have called the numbers and waited on hold a long time. No help. I applied for disability and need to apply for SSI and Medicad, but am not able to do this if I can’t create my social security account. My ssn is *** – ** – ***.

  122. I attempted to get a online account like your website suggests. I did so on my phone. I currently receive Social Security and I am in the Application process for my children . At the end of the process I was told they were unable to create an account for that Social Security number. Can you please tell me the reasons why someone would be not allowed create an online Account.

  123. I can’t find my re-entry number. Can you help me so I can check the status of the application I filled out for my retirement social security benefit. Maribell from ss workload support left me a message that you needed more information. We have tried calling her for days, with no response.

  124. I am trying to apply for benefits for my a sister and cannot make an appointment on line , u do not accept and aol.com email. I need to fill out an application can u mail it to me??

    Linda Christian
    16 Bunker Lane
    Middle Island, NY 11953

    • Hi Linda. Currently, you cannot make an appointment online. But, you can schedule a phone appointment by calling us at 1-800-772-1213 (TTY 1-800-325-0778), between 7:00 a.m. and 7:00 p.m., Monday through Friday. You will generally have a shorter wait time if you call later in the week. We also ask members of this forum not to post personal information such as email, phone number, name and address, etc. because this is a public forum and the information is not secured. For future reference, if your sister needs help managing her information with Social Security, we have the Representative Payee program. To learn more about this you may read our publication on this topic here. We hope this helps.

  125. I HAVE TRIED FOR 3 DAYS TO GET LOGGED IN TO MY ACCOUNT AND IT WILL NOT LET ME BECAUSE OF USER NAME AND PASSWORD ISSUES. MY BIRTHDAY IS TODAY AND NOW IT HAS LOCKED ME OUT AGAIN TODAY.

  126. A couple of months ago I completed most of my social security application on line. Since then my computer died and now I have a new computer. Info was transferred to this new computer however I cannot find my application. I do have the Social Security Application re-entry number and it is *******. Can you please assist me in accessing this application that has not yet been officially submitted?

    • Hi Kristine. You should notify us of your name change, as soon as you decide to change it at work, with your bank, or any other institution. To change your name on your Social Security card, you must show us a document that proves your legal name change. If the document you provide as evidence of a legal name change does not give us enough information to identify you in our records, you must show us an identity document in your “old” name (as shown in our records) and another document showing your “new” name. To learn more on the process and what documents you will need to get a card, please check out our Frequently Asked Questions. We hope this helps.

  127. I applied for plan B almost a month ago.
    How long does it take to be approved.
    Also, if I decided to retire soon, how long untjil I start receiving benefits

    • Hi, Raymond. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  128. I completed my S.S. retirement application online today and haven’t received any type notification from the SS office. They have my email and other contact info!

    • Hi, Oliver. Thanks for your comment. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this is resolved soon.

  129. I SHAMEKA BROWN WADE, IS REQUEST ING 2 APPLICATION FORM FOR MY 2 SONS DUE TO THE FACTED My WALLET WAS STOLEN N I CANT FIND THEIR SOCIAL SECURITY CARDS..In the only thing I have is their birth certificates, immunization shot records.IM WONDERING WHAT ELSE DO I MAY POSSIBLY NEED.DUE TO THE FACT IM APPROVED FOR OKLAHOMA HOUSING FINANCE AGENCY IN THEY INFORM ME I REALLY NEED MY SONS SOCIAL SECURITY CARDS I NEVER LOOSE IMPORTANT DOCUMENTS LIKE THIS..I DNT have transportation.If it’s possible can u please send me the application so their social security card can get mail before my initial BRIEFING.THANKS I WILL MOST DEFINITELY APPRECIATE IT..

  130. My name is Eddie Donald Phiillips ss/*** – ** – ***
    i never received a new medicare card.
    also i need a letter showing I’m on disability please

    my address is 2922 Sandpiper St Humble Texas 77396
    my sisters email is donwoodro@aol.com Thank you

  131. I am already receiving spousal ss benefits as well as Medicare. It was not exactly clear how to complete the form to receive my own earned SS benefits at age 70. I hope I filled the form out correctly.

  132. I established an online account in order to file a Representative Payee Report for my mother. I received a User ID and established a password. It appears I need an Activation Code. How do I get that?

  133. I have tried several times to use my account login but no longer seem to have correct user id or password and it doesn’t allow me to do a new account since it keeps saying you already have an account
    can you give me access please I need that login info again
    Lee N Marsh *** – ** – ***

  134. The website says I can apply for spousal benefits on line but nowhere to be found is a form to do so, when I find one that looks like a link to it, it takes me back to the main menu. Tried calling the local office and set on hold for 10-15 minutes and was finally told I’d be connected to an agent shortly then 5-7 rings and told that all agents are busy and I needed to call back at a different time goodbye click.
    Seem to be getting the same runaround at federal office number.

  135. I am in great need of assistance regarding my father who is 80. I need to get an application for medicaid. The costs for his supplemental health are rising again and he cannot afford them. Please help!

  136. I can not remember user name or password to my account. I want to check status of application. When I click on forgot user name, it does not do anything.

  137. Apply for Social Security benefits for a homeless elderly person. What should they do? How long will it take to get the first check?

  138. I would like to set up an appointment at the Woodridge IL. office for Monday December 16th in the morning can I do this online the phones were busy and i could not reach anyone

  139. ssi application return number is not working after I enter it.
    ss number *** – ** – ***
    re-entry number 39937458
    trying to get a new re-entry number to finish my son’s application; his name is Nicholas A. Coulter

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