46 thoughts on “Our Online Benefits Application

  1. If I apply on-line as the representative for the disabled applicant is there a way that I can electronically submit medical records/report as well as my appt of rep form ( 1696) , fee agreement and 1695 form ?

    • Before your application for someone else can be accepted, permission must be obtained from the individual or medical evidence/legal evidence shown that demonstrates they are not capable of managing their own affairs.
      Any forms that can not be submitted electronically can be submitted in person or by mail. You would be so advised.

    • Hello Eugene, you can mail or take the forms and new medical evidence for the pending claim to your local Social Security office.
      For further assistance, please call our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks!

  2. Do I have to apply for benefits again? I already receive Social Security and am very grateful! Please let me know not to worry. Thanks! Marika

    • You do nothing, SS automatically converts you to retirement when you reach full retirement age, currently 66 for most folks.

    • Hello Claudia. Social Security disability benefits automatically change to retirement benefits when disability beneficiaries attain their full retirement age. Benefits are not interrupted with this transition and the benefit amount will generally remains the same. Thanks!

  3. Is this information replacing the usual October/yearly social security handbook that is mailed each year? Thank you

  4. Good morning, it’s 8:10 am NZ time now, it’s been ages ago that all my documents was return back to me for “NOTARIZED” all but I don’t have enough budget to do it. I only got “ORIGINAL COPY” of my MEDICARE A /Eligibility Cert. for Housing Loan the Green documents, DD214 of US armyDischarge/Death Cert. of my ex-husband /Birth Cert. of my son registered on US Embassy that’s why he got his US passport.My Marriage cert. for citizenship and registered voting documents. etc. All od my documents need about more than $1,000 for $75.00 per page, Please help. We stay here in NZ for almost 19 years now,only Permanent Res.Thank you for email and have a Great day. God bless us all.

  5. I have been trying to get info on me getting access to my account after 2 months of getting no help I found my user name and pw. Then I went online yesterday with a activation code that you guys sent me and that did not work. Then your sytem said I tried to many times an locked me out. Thanks for all of the NO help guys I really appreciate it.

    • We’re sorry that you had difficulty accessing your account, Barry. For assistance, please call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”. Or contact your local Social Security office. Thanks!

    • Thank you for your question, Raymond. We appreciate you trying to use our online services. At this time you must have a U. S. mailing address to create or to access your online account. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet.
      For assistance related to your Social Security benefits, please contact the nearest Federal Benefits Unit or U.S. Embassy in your area. Also, our Office of International Operations home page provides more information to assist our customers living abroad.
      We hope this information helps!

  6. This is a blatant lie. SS online applications expose you to SSA fraud and they seem to be doing little to fix the flaws in their system. These flaws allowed a thief to steal $17,000 of my benefits and it took me six months and hours of sitting in the local office to correct their records.

    SSA actually wired money to a phony account and AFTER doing so they decided to notify me. They were so proud of sending my benefits to a thief they didn’t even give me a chance to stop it.

    DO NOT file for benefits online. Go to the painful process of sitting in the office for hours on end or you will regret it.

  7. SS needs to fix its website regarding an application for a new account to allow the information submitted whenever a person has a change of address without the SS having their new address in their files. The address submitted in the application should be accepted as their nrw address.

  8. My mom passed away going on one whole year . Can I apply for benefits for my minor sister online or do I come in person. Also how long does the process takes for determination

    • We are sorry for your loss, Nubilla. You cannot report a death or apply for survivors’ benefits online. Some of the deceased’s family members may be able to receive Social Security benefits if the deceased person worked long enough in jobs insured under Social Security to qualify for benefits.
      An unmarried child of the deceased who is younger than age 18 (or up to age 19 if they’re a full-time student in an elementary or secondary school) or age 18 or older with a disability that began before age 22 may be eligible for Survivor’s Benefits.
      Please call our toll free number at 1-800-772-1213 and speak to one of our agents. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Or contact your local Social Security office directly. Thanks!

  9. Unfortunately “anytime, anywhere” does not work from international locations. How about making that easier more convenient?

  10. This information was very helpful. I’m not yet ready for retirement; however, Its nice to know that when the times comes (in about 7+ years) there will be help for me by using online tools such as this.

    • Thank you Clifford, for taking the time and communicating with us through our blog, we are glad you like it and appreciate your comments and feedback.
      Please continue using our online services and remember that even if you are not eligible for Social Security benefits at this time, you can create a my Social Security account to review your earnings record, and check for future benefits. We will continue our efforts to meet your requirements and expectations in the years to come.

  11. Your Website for filing for anything is either down or the worst Website I have ever seen in my life. Right now I cannot do any of the following:
    1. Retrieve my Disability Application which I have been working on for 3 months;
    2. Pull up the Medicare Application which has a time-line during which I need to complete (Also on the “My SSA” page) It doesn’t appear anywhere on the website;
    3. Pull up the Social Security Application anywhere on the “My SSA” page;
    4. Get any answers out of the people I talk to on your 1800-772-1213 after talking to them twice today. In fact I am on hold right now waiting for someone to answer again (on hold for 60+ minutes for the third time today!);

    If your people don’t know the answers to questions, why isn’t there another tier of people to help,. IE, subject matter experts? You know and I know this service is terrible and really inexcusable. Nobody should have to be on hold for over an hour at a time and then not get their questions answered; or have someone to send me a paper application to by fax or email since your website has many bugs to be fixed.
    Can someone please help me?

    Thanks,

    Vincent Canzoneri
    512-422-1926

    • Hello, Vincent. We are sorry for your frustration. For your security, we do not have access to private information in this venue. If you still need assistance, you can click on “Get Help” in your personal my Social Security account to “Ask a Question” or “Talk to an Expert” for a call back. Plus, a new “Click to Chat” feature, providing individuals in their my Social Security account an opportunity to chat with a Social Security representative, is coming soon. We hope this helps.

  12. Hello Officer : Kindly let me know how would i complete a “re-entry number” entry field while i am claiming retirement social security benefits application. Now as i am stationed in India. My application for Citizenship and Naturalization is been processed by USCIS.

    My SSN : || *** – ** – *** ||

  13. procedure to apply for SLMB,or QI. with email .
    If, application form available mail to me one please.
    Address;169 Simpson Dr NE Kennesaw, Ga 30144
    Thank You.

  14. Thus far my monthly benefits have been wired directly to my bank account. Am in the process of changing the account (and the number), how to process that? I would also like to change my e-mail address. Which office need I to go and what is the address please? Thank you.

  15. I am trying to return to finish my application but it keeps telling me to try back another time. I tried back an hour later and it says the same thing. Suggestions?

  16. I’m trying to file my disability, I have injured my right arm multiple times with surgeries. I have nerve an muscle damage. In the year 2000 I had a surgery on my right shoulder and upper arm. Fixing my rotator cup an my balll joint. Witch they where crushed an my arm was roded with screws. I many months of rehabilitation for it. My wrist also was fractured taking away strength an absence of control in my hand. I’ve been living an managing the pain of it for years but now it worsens, with another surgery of life.
    This year just a few months ago I had very intensifying surgery.9 pints of blood 3 my body regected an 6 my body consumed. I have dead nerves in my right for arm that’s all around it. In need of another surgery my arteries where relocated attached an the serculation is poor now. I have failure to use to right hand an arm the arm I use to work an make my livelihood. I tried returning to work but it is extremely painful, like having acking teeth that need taking out. Every job I apply for or start ask why don’t I file my disability. I have a family to take care I’ve been trying to manage for , for so many years now it’s no fixing it or managing it. I tried working and almost hurt myself and a fellow employee. I’ve worked many jobs warehouse construction production concrete plumbing machinery operating construction and warehouse. Please help me a man in need trying to take care of his family and live through the pain of his injuries . An feeling like a man that is used supporting family. I’m in a debt that is well over a $100,000.00 this makes it hard to hold my head in any direction. My heart is heavy an my soul throbs, I pray daily an my faith in God is extroidenary . Through out the years I’ve been unable to maintain my jobs because my injuries have my body a strength deteriorating an health.

  17. Great news! Now my COLA can pick up the $40 increase in the Advantage Health care plan I have as well as the $20 increase in my prescription plan. Net increase – ZERO!

    • Hello Joseph. Yes, we should be notified immediately when a person dies. However, you cannot report a death or apply for survivors benefits online. In most cases, the funeral home will report the person’s death to us. You can report the death also, by calling our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Or you can contact the local Social Security office. Thanks!

  18. what does this mean? your application is currently under review for processing accuracy. Once the review is complete we will continue processing your benefit application

    • Thanks for your question, Connie. We are sorry to hear of your loss. You can call our toll free number at 1-800-772-1213 (TTY 1-800-325-0778) to set up an appointment. Representatives are available Monday through Friday between 7:00a.m. and 7:00p.m. Generally, you’ll have a shorter wait time if you call later in the week. We hope this helps!

  19. My wife is a Social Security and Medicare recepient, She is 77 and retired from teaching job since 2000. She is disabled with MS (diagnosed in1978), wheelchair bound. She has not worked since 2000.. She does not walk, has Home Care and me- (I am 78 ) and a Visiting Physcian Assoc once a month.Her health could be described as “managable”.
    Question-does she qualify for a SSI Disability Claim that can be filed on-line

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