online services

Thankful for Services that Touch America

November 24, 2016 • By

Thanksgiving is a time to reflect and be grateful for the blessings we’ve had through the year. Here are six of the services we, at Social Security, are most thankful for:

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Going Online with Social Security Isn’t Hard Work

November 7, 2016 • By

Summer is just a memory. Long gone is the day when you fired up the grill with family and friends in the backyard on Labor Day. It’s time to put away the shorts and bring out the jackets. When you’re raking the leaves, remember that the best part of labor isn’t the single day off […]

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Our Top Ten Blogs

November 3, 2016 • By

Social Security is always looking for ways to improve how we communicate with you. It’s been a year-and-a-half since we joined the blogosphere, and we couldn’t be happier! This blog is exactly what we envisioned, an honest conversation with you about our programs, the topics that matter to you, and how our agency can better […]

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Customer Service Is What We Do

October 3, 2016 • By

Social Security has been in the customer service business for more than 81 years, and with Customer Service Week, October 3-7, at hand, it is an exciting time to share the importance of this long-standing tradition. “My experience with SSA has always been positive.”–Edward M.

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Social Security Embraces Diversity

June 6, 2016 • By

Ramadan, which begins on June 6 this year, is the ninth month of the Islamic calendar and is observed by Muslims as a month of fasting to commemorate the first revelation of the Quran. This is only one of many different religious celebrations that will take place in America, as we are one of the […]

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A Constant Quest to Improve Our Online Services

May 23, 2016 • By

We know you’re busy and need ways to be more productive. Our online services make it possible for you to conduct business with us when and where it’s convenient for you. Our goal is to provide you with world-class service and our online services are a convenient, cost-effective, and secure way for us to better […]

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A Lasting Way to Show Your Love

May 19, 2016 • By

Springtime is upon us and love is in the air! Valentine’s Day may be but a memory and the storefront displays have moved on to new holidays, but you can still express your feelings in a meaningful way. A powerful way to prove your love is to show that you care about a family member […]

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It’s Easy to Get Extra Help with Your Prescription Costs

April 21, 2016 • By

In times like these, every dollar counts. Some people qualify for big savings on their Medicare prescription drug costs and don’t even realize it! In fact, if you receive Medicare, you may be eligible for the Extra Help, which could save you about $4,000 per year on your monthly premiums, annual deductibles, and prescription co-payments. […]

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Help us Create Open Government Plan 4.0

February 18, 2016 • By

Social Security is always looking for ways to enhance your access to our information.  We are preparing to publish our fourth Open Government Plan in June. Your input regarding ways to improve our programs and services is invaluable. Our last plan, published in 2014, reflected our commitments to transparency and outlined our efforts. In our […]

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Our Customer Service Caught the President’s Attention!

February 4, 2016 • By

The White House announced winners of the first ever President’s Award for Customer Service, and we’re proud to share that one of our employees received this honor among four other government awardees. Shawn Lynch, a claims representative from the Dothan, Alabama, field office, was recognized for her superior customer service. Among her many contributions, Shawn […]

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