When you’re raking the leaves, remember that the best part of labor isn’t the single day off you get each year, but the Social Security retirement benefits you earn through the years that you work. Continue reading
Social Security is always looking for ways to improve how we communicate with you. It’s been a year-and-a-half since we joined the blogosphere, and we couldn’t be happier! This blog is exactly what we envisioned, an honest conversation with you about our programs, the topics that matter to you, and how our agency can better serve you. Continue reading
Social Security has been in the customer service business for more than 81 years, and with Customer Service Week, October 3-7, at hand, it is an exciting time to share the importance of this long-standing tradition.
“My experience with SSA has always been positive.”–Edward M.
Ramadan, which begins on June 6 this year, is the ninth month of the Islamic calendar and is observed by Muslims as a month of fasting to commemorate the first revelation of the Quran. This is only one of many different religious celebrations that will take place in America, as we are one of the most diverse countries on the Earth. This is what makes us special — this is what makes us strong. Continue reading
We know you’re busy and need ways to be more productive. Our online services make it possible for you to conduct business with us when and where it’s convenient for you. Our goal is to provide you with world-class service and our online services are a convenient, cost-effective, and secure way for us to better serve you. Continue reading
Springtime is upon us and love is in the air! Valentine’s Day may be but a memory and the storefront displays have moved on to new holidays, but you can still express your feelings in a meaningful way.
A powerful way to prove your love is to show that you care about a family member or friend’s future. Everyone you love probably wants to enjoy retirement. The decisions of when and how to retire require preparation and careful planning.
Social Security is a safety net that keeps millions of elderly Americans out of poverty. At www.socialsecurity.gov/planners/retire you’ll find valuable resources that you can access 24 hours a day from your preferred location.
In times like these, every dollar counts. Some people qualify for big savings on their Medicare prescription drug costs and don’t even realize it! In fact, if you receive Medicare, you may be eligible for the Extra Help, which could save you about $4,000 per year on your monthly premiums, annual deductibles, and prescription co-payments.
To qualify for Extra Help, you must Continue reading
Social Security is always looking for ways to enhance your access to our information. We are preparing to publish our fourth Open Government Plan in June. Your input regarding ways to improve our programs and services is invaluable. Our last plan, published in 2014, reflected our commitments to transparency and outlined our efforts. In our 4.0 plan, you will find the milestones from our previous plans as well as our strategies moving forward.
The White House announced winners of the first ever President’s Award for Customer Service, and we’re proud to share that one of our employees received this honor among four other government awardees.
Shawn Lynch, a claims representative from the Dothan, Alabama, field office, was recognized for her superior customer service. Among her many contributions, Shawn led efforts to reduce appointment wait times and increase the number of my Social Security registrations within her office. She also took the initiative to reach out to applicants before their appointments, giving them the opportunity to have their disability claims taken early. Shawn educated claimants on the Self Help PC as well. Furthermore, she showed her commitment to service by taking part in community outreach.
We strive to provide you world-class service. With that in mind, Social Security rolled out a new service that allows some of our customers to request a replacement Social Security card online.
The new online version of the Application for a Replacement Social Security Card allows people in some states to request a replacement card online through our secure my Social Security portal without traveling to a field office.