Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Changes Are Coming to How You Access Social Security’s Online Services
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We’re making changes to the way you access Social Security’s online services, including your personal my Social Security account. The changes will simplify your sign-in experience and align with federal authentication standards. At the same time, we’re continuing to provide safe and secure access to our online services. If you created your my Social Security […]
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Do You Qualify for Social Security Spouse’s Benefits?
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Social Security benefits are a crucial part of the retirement income for millions of Americans. If you don’t have enough Social Security credits to get benefits on your own work record or your own benefit is small, you may be able to receive benefits as a spouse. Your spouse must be receiving benefits for you […]
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Olivia and Liam reign supreme — 2023 Most Popular Baby Names
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Olivia and Liam are once again America’s most popular baby names, with 2023 being the fifth consecutive year that parents have chosen the monikers for their little ones. Also, for the fifth consecutive year, Noah took the second slot for boys, and Emma for girls. Only one new name appeared in the Top 10 lists […]
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Celebrate Earth Day 2024 by Opting Out of Paper Notices
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The first Earth Day was held on April 22, 1970, to promote the protection of our planet. At Social Security, we’re doing our part by reducing paper usage. We send notices as a way of communicating with our many customers – the 71 million Americans who receive benefits and the people who do business with […]
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SSA Talks: Commissioner O’Malley’s Top Priorities
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Commissioner Martin O’Malley joined SSA Talks to discuss his top priorities. Since being sworn in on December 20, 2023, Commissioner O’Malley has been focused on the most pressing issues facing the agency and three top priorities: 1) Reduce call wait times, 2) Issue faster disability decisions, 3) Resolve inequities in overpayments and underpayments. In this 18-minute […]
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How to Spot an Imposter Social Security Social Media Account
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Do you know how to spot fake Social Security social media accounts? The tips below will help you protect yourself and your family. How fraudsters create imposter accounts Fraudsters create imposter social media pages and accounts using Social Security-related images and jargon, making them appear as if they’re associated with or endorsed by us. They […]
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Social Security Improves Customer Experience Ranking
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We’re committed to improving customer service by providing more access to our programs and services, and our efforts have paid off. We’re proud to announce that Social Security’s ranking on Forrester’s 2023 Customer Experience Index increased by 3.3 points – the only agency on the list to make a significant gain. We achieved this higher […]
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Learn About Social Security Online in 2024
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Our programs touch the lives of more than 71 million people. We work hard to ensure critical benefits and other services are accessible to you. Consider the start of the new year as an opportunity for you to engage with us online. This begins with creating your free and secure personal my Social Security account. […]
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Social Security and Scam Awareness
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Social Security imposter scams continue to be widespread across the United States. Scammers use targeted, sophisticated tactics to deceive you into providing sensitive information or money. If you receive a suspicious letter, text, email, or call, do not respond. We want you to know how to identify a scammer and avoid becoming a victim. Did […]
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SSA Talks: Will Social Security Be There When I Retire?
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Our Chief Actuary, Steve Goss, answers this question in the latest episode of our audio series, SSA Talks. In this 13-minute episode, Steve sheds light on the Social Security Trust Funds and how they relate to your future benefits. The episode is accompanied by a fact sheet and transcript. In addition to providing more information […]
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