See What You Can Do Online!
Reading Time: 1 MinuteLast Updated: August 19, 2021
For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:
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Tags: retirement benefits, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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marie g.
I need to update personal information. Please e
Advise.
Vonda V.
Hi Marie, thanks for using our blog. If you’re receiving Social Security benefits, you can change your address, telephone number and direct deposit information in your my Social Security account. If you need assistance, call us at 1-800-772-1213 or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.
Jenny M.
My mom is becoming sicker and now her eyes are going i was wondering if she was she can get more money due to her health. Thanks
Vonda V.
Thanks for your question, Jenny. We do not base your Social Security benefit amount on the severity of your disability. We base it on your average lifetime earnings before your disability began, (or those of certain family members) when those earnings are insured under Social Security. We hope this helps.
Erica C.
I would appreciate it if someone from Social Security Disability would contact me directly via email or phone in reference to requesting that my son Corey Clay Jr. benefits be switched to me due to the fact that myself and my husband will be going through a separation/divorce and Corey Jr. will be with me 3/4th’s of the time and live with me. I also wanted to switch my direct deposit from Well Fargo checking to Chime checking. I previously submitted the request online but it didn’t switch this past month.
Vonda V.
Hi Erica. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.
Vauna S.
I am currently receiving SSI retirement benefits, and working part-time. Someone told me I could request my employer stop taking SSI deduction from my pay check. Is this true?
Vonda V.
Hi Vauna, thanks for using our blog. Everyone working in covered employment or self-employment regardless of age or eligibility for benefits must pay Social Security taxes. We hope this helps!
Lisa D.
I have lost my original username and password for “my Social Security” online account. I have attempted to use the “forgot my username” and “forgot my password”, but cannot get anywhere. Is there a way to create a new username and password?
Vonda V.
Hi Lisa, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username and password. If you need assistance, you can call us at 1-800-772-1213 or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.
Janet P.
My husband died last week and was on social security. How do I get that stopped? My closest ss office was San Angelo and it is closed. Can you help?
Vonda V.
We are very sorry for your loss, Janet. Typically, the funeral director notifies us of an individual’s passing by contacting the local Social Security office. To verify this information was reported and to inquire on potential benefits, call our toll free number at 1-800-772-1213 or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.
Janet P.
The closest office was San Angelo, Tx, only 100 miles away, and it is shut down. No recording on phone, no suggestions on the computer as to alternatives. Who was he supposed to notify? Do you have any agents available for us west Texas folks that need some help
Vonda V.
Hi Janet: We have Social Security representatives available at 1-800-772-1213 from 8:00 a.m. – 5:30 p.m. In addition, your local office has representatives available from 9:00 a.m. – 4:00 p.m. You can find your local office telephone number by using our Social Security Office Locator. We hope this helps.
Lisa L.
How can I get an award letter to show my proof of income via Social Security.an
Christina G.
I need to apply fir benefits extremely badly but I am locked out if my account. I havent been on the site in years and i had a different email and phone number at the time. Please help! Thank you:)
Vonda V.
Hi Christina, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username and password.
If you need assistance, you can call us at 1-800-772-1213 or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.
edward r.
how do I apply for final death payment for my wife;s death
Ann C.
Hi, Edward. We are sorry to hear about your loss. The Lump-Sum Death benefit of $255 (a one-time payment) may be payable upon the death of a person who has worked long enough to be insured under Social Security. Only eligible family members may be able to receive the one-time payment and monthly survivor benefits. For more information on this, please read our publication, How Social Security Can Help You When a Family Member Dies. We hope this helps.
Pamela Q.
Please tell me how I can get an Award Letter.
Ann C.
Hi, Pamela. If you need a benefit verification letter, you can view, print, and save your benefit verification letter by creating a personal my Social Security account online. We hope this helps.