Online Services

See What You Can Do Online!

April 16, 2018 • By

Reading Time: 1 Minute

Last Updated: August 19, 2021

For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:

See What You Can Do Online, S S A Publication 05-10216, Infographic

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. Serge J.

    I lost my card how can I have a copy

    • Ann C.

      Hi, Serge. First, realize that you may not need a replacement card. You will rarely need to show it. Knowing the Social Security number is what is important. To see if you’re eligible to apply for a replacement Social Security card online or to learn more on the process and what documents you will need to get a card please visit our Social Security Number and Card page. Keep in mind all submitted documents must be either originals or copies certified by the issuing agency and must (unless otherwise indicated) have been issued within the last two years. We cannot accept photocopies or notarized copies of documents. Once you’ve submitted all the needed documents, it can take up to 10 business days from the date we received the application to mail a replacement card. We hope this helps.

  2. Deborah S.

    I need to change my address with Social Security and Medicare.

    • Ann C.

      Hi, Deborah. If you are receiving Social Security retirement or disability, you can create a personal my Social Security account to change your address online. If you are receiving Supplemental Security Income, you should contact your local office immediately. We hope this helps.

  3. Carrolle B.

    How do I get a copy of my Award Letter, A.S.A.P.?

    • Ann C.

      Hi, Carrolle. If you need a benefit verification letter, you can view, print, and save your benefit verification letter by creating a personal my Social Security account online. We hope this helps!

  4. Mary S.

    I am on social security and still working. I have athirtus in my back and working is getting very hard. my question is, if I quit working are there any benefits I would be eligable for?

    • Vonda V.

      Hi Mary, thanks for using our blog. It depends on how old you are. If you have reached your full retirement age (Currently 66) and you’re receiving Social Security retirement, you are no longer eligible for disability benefits. If you’re under your full retirement age, you absolutely can apply for disability benefits.

      If you have questions or want to apply, call us at 1-800-772-1213 or contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  5. Mr.Egodage D.

    to date i did not recieve my covid 19 impact payment from usa for my family and child.i am serving to usa out side from usa/ i lived in sri lanka.i send up date under human rights/social security administration rights /civil rights to date lived in high hardship even early morning high wind my home roof was damaged.my wife was sick out of the home. my mym at age 80 = highly sick
    Sri Lanka violated human rights)police services security intelligence/information/social security payment with certificated to date from 2013/2/7 not paid.
    USA IS TRUSTED BY ME FROM lONG YEARS SERVING TO USA/Gov.I hold SSN CARD SCAN COPY
    UPDATED
    Egodage D Abayasekara /updated from outside USA/GOV official body (US department of justice)

    • Vonda V.

      Hi Ramesh, thank you for your question. Please visit the IRS Economic Impact Payments Information Center to answer your questions about eligibility, payment amounts, what to expect, when to expect it and more. If you are unable to find the answer, call the IRS hotline at 1-800-919-9835. Thanks!

  6. Wendy s.

    Ok now I need someone to help me to get my check because I was at my friend house for little days and the last time I had my bank card was up there my friend Brooke bring me my stuff to me and she had my bank card said her boyfriend had it and take it off my money and leave me with out anything. I need my check he had no right to take my bank card if i don’t get my check back on my card today I will go to get me a lawyer

    • Vonda V.

      Hi Wendy, thanks for using our blog. If you did not receive your Social Security or SSI benefit, please contact your bank or financial institution first. They may be able to determine if your direct deposit failed. If you still need to report a late, missing or stolen Social Security payment, call us toll-free at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  7. Patricia d.

    I need a copy of my award letter for 2017 & 2018. I also need a copy of my 2017 & 2018 1099. How do I get that information.
    I made a typo on my previous reply. I typed the incorrect year. Please see the correct years I need typed above. Thanking you in advance for your assistance.
    Patricia deCohen
    simboudion222@gmail.com

  8. Patricia d.

    I need copies of my 2017 and 2018 award letter and my 1099 for 3027 and 2018. How do I get these copies?

    • Vonda V.

      Hi Patricia, thanks for using our blog. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  9. maribel g.

    Yo tengo 62 años y recibo mi Es SS por incapacidad me han dicho que debo recibir un otro cheque pequeño además de mi cheque y no lo he recibido tengo que aplicar por ese cheque pequeño

  10. Kimberly

    My father passed away in Dec 2018 I am his only child and he was divorced at the time of his death. Do I qualify for survivors benefits?

    • Vonda V.

      Hi Kimberly, we are very sorry for your loss. If your father worked long enough into Social Security, there may be certain family members eligible for survivor benefits on his record such as a spouse, divorced spouse, child and parents. If there are no eligible survivors, any unused money goes to the Social Security trust funds. Check out our Frequently Asked Questions web page for details on who can get survivor benefits. We hope this helps!

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