Online Services

See What You Can Do Online!

April 16, 2018 • By

Reading Time: 1 Minute

Last Updated: August 19, 2021

For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:

See What You Can Do Online, S S A Publication 05-10216, Infographic

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

Comments

  1. Tamara B.

    I GOT MARRIED WHAT DO I NEED TO DO TO CHANGE MY NAME.

  2. Brandi L.

    For purposes of a loan, bank wants a very current statement or award letter not just the one sent out every December so I need help with acquiring this asap please?

    • Ann C.

      Hi, Brandi. If you need a benefit verification letter, you can view, print, and save your benefit verification letter by creating a personal my Social Security account online. We hope this helps.

  3. Sandra F.

    I need an award letter to prove my benefits.

    • Ann C.

      Hi, Sandra. It sounds like you are referring to a benefit verification. If you need a benefit verification letter, you can view, print, and save your benefit verification letter by creating a personal my Social Security account online. We hope this helps!

  4. Krystle H.

    Hi my name is Krystle Hollman and I would like to request a updated award letter for my son

    • Vonda V.

      Hi Krystle, thank you for using our blog. If you need proof that your child receives Social Security benefits or Supplemental Security (SSI) Income, you need to request a benefit verification letter. Often times this letter is referred to as a “budget letter,” a “benefits letter,” a “proof of income letter,” or a “proof of award letter.” Unfortunately, you cannot request a benefit verification letter online for another person, such as a spouse or child. To request a benefit verification letter for your child, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  5. Marilyn F.

    I am trying to access my account, but states the information is not correct

    • Vonda V.

      Hi Marilyn, thanks for using our blog. We are sorry to hear about the difficulties you are experiencing with your my Social Security account. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  6. edward h.

    request copy of “what you need to know when you get retirement or survivor benefits”. please Edward haberjak, 6229 Smithfield st., McKeesport, pa. 15135

  7. edward h.

    hello. I would like to request a copy of a publication of “what you need to know when you get retirement or survivor benefits” .

  8. ADRIANE W.

    Need an award letter for proof of benefits

    • Vonda V.

      Hi Adriane, thanks for using our blog. Check out our Frequently Asked Questions web page on how to get a benefit verification letter. You also may be able to get one by using our automated telephone service at 1-800-772-1213. You can conduct the automated services 24 hours a day. At the prompt, indicate that you’re requesting a benefit verification letter. We hope this helps.

  9. michele J.

    My mother Lorraine R. Watson passed on 6/4/2020. She was sent a check in her account on 7/3/2020. I need to know how to return this and stop future payments.
    ss# *** – ** – ***, tracking # 031736022170509.
    please reply to my email lastwedding@att.net with information Michele Jackson

    • Vonda V.

      We are very sorry for your loss, Michele. Typically, the funeral director notifies us of an individual’s passing by contacting the local Social Security office. To verify this information was reported and to inquire about returning a check, please call our toll free number at 1-800-772-1213 or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      For additional details, check out our Factsheet on How Social Security Can Help When a Family Member Dies.

  10. Gabriela M.

    Gabriela Mora my spouse died I become elegible for a social security benefits his name: Tomas Pelayo Martinez
    11/03/1962 date born.
    11/07/1997-98. died
    Social s—
    Born Mexicali Baja california
    Works for: California Coastal Farms company on Salinas, CA.
    Calexico, CA. San Bernardino, CA.
    We was married for 14yrs.
    We have 5 kids:
    Luis Pelayo Mora

    Gabriela Pelayo m.
    Cynthia Pelayo m.
    Liliana Pelayo m.
    Irvin Pelayo m.
    We was living on Coachella, CA.
    Riverside County
    He died 22yrs.ago accident on rumorosa Mexicali, Baja california
    My name Gabriela Mora Guillen
    10/14/1963.I born
    *** – ** – ***. Social s.
    A1908155 drive lic.

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