Online Services

See What You Can Do Online!

April 16, 2018 • By

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Last Updated: August 19, 2021

For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:

See What You Can Do Online, S S A Publication 05-10216, Infographic

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications


  1. Tom N.

    Dear Sir:
    Please, help me immediately to investigate to this issue as soon as possible because it have happened again on 4/18/2018 still incorrect benefit direct deposit on my checking account at Wells Fargo Bank online. It is $750.00 instead of $787.00 monthly from SSA.

    Date: April 20, 2018
    Tom N.Nguyen
    S/S *** – ** – ***
    3241 Neveda Ave
    Elmonte, CA 91731
    Subject: “ Incorrect benefit direct deposit “
    Dear Sir:
    There is an issue has been happened while SSA direct deposit my benefit to my checking account at Wells Fargo Bank on March 21, 2018, it is incorrect with amount $750.00 instead of $787.00 monthly.
    Therefore, I request you investigate to this issue. I would appreciate your consideration.

    Best Regards,

    Tom N.Nguyen
    -Enclosed email from customer service of WELLS
    Subject: Re: Transfer and deposit questions (KMM64672494V41314L0KM)
    From:Customer Service
    03/27/2018 02:02 AM
    Contact Us
    Dear Tam Nguyen:
    I understand your concern regarding a direct deposit.
    Thank you for contacting Wells Fargo. My name is Sai Tanuj, and I
    appreciate the opportunity to address your concerns.

    I realize how concerning it is when your deposit posted incorrectly.

    I reviewed your account number ending in 6366 and our records show that
    a direct deposit has been posted in the amount of $750.00 on 03/21/2018.
    Please contact the Social Security Administration for more information
    about the direct deposit you were expecting.
    If you have any further questions, please reply to this email or call us
    anytime at 1-800-TO-WELLS (1-800-869-3557).

    Thank you. We appreciate your business.
    Wells Fargo
    Sai Tanuj P.

  2. Constance B.

    Can a receipant working report monthly wages on line yet? What is the best way to report wages?

  3. Michael P.

    I need a new Social Security card. I live in NJ. Can I get a new card by an online request or by mailing a form in ?

  4. Lori A.

    My daughter receives SSD. SSA withheld $17,000 for attorneys fees, almost one year ago. We have tried with letters, calls, the attorney called from ODAR and they keep stalling not to return her money.. They know the attorney was fired plus he never filed the petition for fees. Now they tell us to wait for the Payment Center to contact her. How do we get the funds she is entitled to? My daughter was diagnosed with mental illness.

    • R.F.

      Hi Lori. Unfortunately, but for security reasons, we do not have access to personal records in this blog. Please continue working with your local office. You can request to speak with the manager to see how we can help to expedite resolution of your situation. If you are unable to visit the local office, you can call our toll free number at 1-800-772-1213, representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later in the week.
      Also, you can write to us or send us an email message. Thanks!

  5. Lonnie s.

    Can she register on line,
    Or does she have to go to a social security office?

  6. Lonnie s.

    My wife just turned 64 1/2. I was told that she has to register with social security as to notify SS that she plans to receive benefits once she gets 67yrs old. It’s this true?

    • R.F.

      Hello Lonnie, our system is set up to take applications for benefits three months in advance.
      We recommend that individuals within three months of age 65 or older and not ready to start their monthly (cash) retirement benefits sign up for Medicare -ONLY- and apply for their retirement benefits at a later date.
      Please visit our Social Security Retirement Planner for more information.

  7. Judy p.

    I live by myself now will my social security check go up

  8. Judy p.

    I live by myself now will my social security check go up

  9. Jesse B.

    My 66 year birthday is September 10,2018 when should I put in for my retirement,the end of August or the end of September?.

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