Online Services

See What You Can Do Online!

April 16, 2018 • By

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Last Updated: August 19, 2021

For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:

See What You Can Do Online, S S A Publication 05-10216, Infographic

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications


  1. cheryl

    my sons friend who is about to be 18 in july lives with us. his mother passed away when he was 5. his father gets his survivors check and does not use it for the child at all. is there any way this young man can get his check? his father spends it on himself even though he is remarried

  2. Danielle P.

    Dear Jim Borland , Acting Deputy Commissioner For Communication .

    Entitlement for action in detail of this notice the adhered request in Confirmation of the administration of Social Security New York New Burgh . On January 2012 I was sent comment in reference entitlement decision in the AIMS purposed disability Claim injunction the applied law base on Medical history . Before the judgement there up-sided arrange denial in the state normal position after matter of Raping . The discovery of other Medical claim in term of current life termination compose the full ability to omission social functional schedule. Detail and arrangement have addition to every aspect in administration has direct in capital ability foundation of disability with in Current omission in doctor Care . The on going abide wait is now actual eight years and currently ongoing and ENT administration review ,which is complete body cat Scan with lab examination for exposed Medical records . In my own inquire requested suggestion from the New York New Burgh disabilities office was review of the case as notify and dismissal for review of Medical history because the reference is still in motion classify in the normal requirements. Communication from the automatic reference of corresponding suggested that decision where still in referred to the Commissioners decision . I am inquiring for any type of compliance in my Case because all detail and direction applies to the obligation written on January 2012. The office in Newburgh New York has operated full benefits . Provided the last comment to Communication medical state know the conclusion of side effects are in meres completely know and there is now reference communication to authority the Social Security administration to actual account this waiting time in the matter journey presently . Could the Commissioner please review my Social Security Case and the current matter because the record state is in the element right now . My Telephone (845) 764-3132 address 29-33 Center Street Middletown New York 10940 room 12 . ‘
    Thank You

  3. Janie R.

    I am turning 60 this year and my husband passed away in 2005 ,I would like to file on his social security ,can I do that on the computer ? Thank you .Janie Russell

    • Ray F.

      Hello Janie. Our system is set up to take applications three months in advance. However, you cannot apply for survivors benefits online. If you need to apply for benefits, call 1-800-772-1213 (TTY 1-800-325-0778). You can speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday. You can also contact your local Social Security office. An appointment is not required, but if you call ahead and schedule one, it may reduce the time you spend waiting to speak to someone. Thanks!

  4. Joan W.

    Why can’t I check my Social security on line from Canada?

    • Ray F.

      The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. Please contact your local U.S. embassy or consulate for any assistance related to your Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad.
      In your case, you can also use the Canadian Service Area Directory to determine which Resident Office is near you. We hope this helps!

  5. SANDRA K.

    I am in process of obtaining my deceased husbands SS benefits I live in AZ I did speak with a Keneisha out of Denver office and took my Marriage Certificate in so they could scan into your system and then she stated she now needs the Divorce Decree which I will be taking up this Friday to my SS office is there anything else I need so get this going?

    • Ray F.

      Hello Sandra. We do not have access to personal information in this blog, therefore, we cannot accurately provide an answer for your question. Please continue working with your local office. Also our representatives at our toll free number may be able to assist you. You can call our toll free number at 1-800-772-1213, representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks.

  6. joyce b.

    my mother passed away on april 15 2018 what do i need to do to stop her benefits thanks for your help in ad vance

    • Ray F.

      We are sorry for your loss, Joyce. Typically, the funeral director notifies us of an individual’s passing by sending the deceased person’s death certificate to the local Social Security office. However, you may report the death of your mom’s passing by calling 1-800-772-1213 Monday through Friday, between 7 a.m. to 7 p.m.
      Also, if your mother was receiving her payments through direct deposit, the bank usually returns Social Security payments after they receive the report of death.
      Social Security benefits are paid the month after they are due. For example, if the person dies in February, you must return the benefit paid in March. Thanks.

  7. Edna D.

    I thought there would be an increase in my SS when the tax bill passed but mine is exactly the same as last year. My retirement from civil service changed. I’m a so called double dipper so every penny counts. My husband was retired military but I get nothing from his retirement except SS. I retired from civil service. Why was my income not affected?

    • Ray F.

      Hi Edna. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.




    • Ray F.

      Open a personal my Social Security account. If you are unable to open a my Social Security account, you can still call 1-800-772-1213 to check your claim status by using our automated system using the confirmation number you received when you filed your claim. We hope this helps.

  9. Vic V.

    A long time coming but so nice to see the progress being made on a most important project. Keep up the good work! Good luck and God speed ???

    • Ray F.

      Thank you, Vic! We’re pleased we can help. We will continue our efforts to meet your requirements and expectations in the years to come.

  10. V. S.

    It’s wonderful to know we can do so many things online to update our Social Security information and apply for programs. I’ve been on Social Security Disability for over 20 years and this change makes a huge difference and saves time!

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