Online Services

You Know Where to Find Us (Because We Make It Easy)

January 21, 2016 • By

Last Updated: January 21, 2016

you know where to find usFor 80 years, Social Security has been there for you and your family when you need us most. And, finding us at our field offices, where you can speak with an employee face-to-face, is easier than ever!

Our handy field office locator is accessible from your computer and mobile device. On the website, you can enter your zip code to find the address, phone number and hours of the Social Security office closest to you. You can also use this tool to see a map and get directions; if you’re on your mobile device, it will even give you turn-by-turn directions.

Since you are already online, you could skip the traffic and lines by taking advantage of our other online features, too. Check out What You Can Do Online, where you’ll find that many of our services are just a click away!

For example, you use the Retirement Estimator to estimate future benefits, apply for Social Security benefits online and sign up for a my Social Security account. Setting up a my Social Security account is convenient and secure. You’ll have access to your Social Security Statement, and if you already receive benefits, you can view and print your verification letter and manage your benefits.

Some people prefer doing business in person, though, and that’s why our offices are there! Our employees are passionate about providing you with the best service possible, and we’re proud of our long history of doing so. When you visit us, whether in person or online, we’re always ready to help!


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Deputy Commissioner, Office of Communications

Comments

  1. Sue Percival

    Who do I contact to get a 2019 benefit statement. Thank you

    • Vonda

      Thanks for your question, Sue. For a 2019 SSA-1099, you will need to call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  2. S A F Davis

    I need to send a letter to SSA with specific information, etc., where do I send the letter – to a local office or to SSA in D.C.? PLUS – I need an address for either one. I am in zip code 34481, Ocala, FL.

    • Sue

      Hi, SAF Davis. Thanks for using our blog and for your questions. We suggest that you fax or mail your letter to your local office rather than our headquarters in Baltimore. You’ll find the office contact information, including fax number and mailing address, with our Social Security Office Locator. We hope this is helpful.

  3. Brett A Aniol

    I have tried to use your online services to try to log on to your system. Every time I get to the user name portion it is tells me that the entry that I put in is unavailable. I really need help to get into my account. This is the first time that I am trying to create an account. My wife’s account information shows up.
    Thanks, Brett Aniol

    • Vonda

      Hi Brett, thanks for using our blog. We are aware of some users experiencing difficulty accessing our online services and are working on them at this time. We apologize for any inconvenience.

  4. Kathleen Dodd

    how do I switch from spouse benefits to my own benefits?

    • Vonda

      Hi Kathleen, thanks for using our blog to ask your question. You can apply four months before you want your Social Security retirement benefits to start. Once you’re ready to apply, the easiest way to complete your application is online.

      If you need further assistance, call us at 1-800-772-1213 or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  5. Deborah F Steinway

    I just want to find out if I have social security yet and what my number is I have turned in all the paperwork and have heard nothing back!

    • Sue

      Hi, Deborah. Thanks for using our blog and for your question. To check the status of your Social Security application, create or log into your personal my Social Security account.
      If you are unable to check your status online, call 1-800-772-1213 or your local office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Our call volume and wait times are greater than normal, so please be patient. We hope this information helps.

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