Our Newly Redesigned Retirement Benefits Portal

Today, I’m excited to announce the first of several steps we’re taking to improve your experience on our website. Our newly redesigned retirement benefits portal will help you prepare for and apply for retirement.

We are working hard to continue improving our website to provide you with clear, helpful information, and easy access to our online services. Our new retirement portal is more user-friendly and easier to navigate, whether you’re ready to learn about, apply for, or manage your retirement benefits.

The redesigned portal will make it easier for you to find and read about retirement benefits, with fewer pages and clearer information. We condensed and rewrote most of the pages to make them easier to understand. The portal is optimized for mobile devices so people can learn and do what they want from wherever they want. And you can now subscribe to receive retirement information and updates.

Visit our new retirement benefits portal to find out how to Learn, Apply, and Manage retirement benefits. You also can learn how to create your own my Social Security account to see your latest Social Security Statement, review your earnings history, and receive personalized estimates of future benefits based on your real earnings.

More improvements to Social Security’s web pages are planned for later in 2020 as we continuously seek to improve your experience on our website.


64 thoughts on “Our Newly Redesigned Retirement Benefits Portal

  1. I am not able to create an online account with Social Security, because both my User Name and Password are not being accepted.
    When I call the SSA on the phone, they basically give me the run around. Their offices are closed due to Covid 19.
    I have not received my monthly payment from SSA since February 2020.
    How do I contact the SSA?

    • Hi James, thanks for using our blog. We are very sorry to hear about the difficulties you are experiencing with your my Social Security account. For your security, we do not have access to private information in this venue. To talk to a Social Security representation, you can call us at 1-800-772-1213 or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  2. To whom it may concern,

    Doing business with your entity as a whole has been a nightmare. I waited over 3 months for ssn for my adopted children. I have been given misinformation over the phone. I have Spent close to 100.00 to mail you confidential paperwork over night only for no one to be at the actual office. I have been hung up on by your national call center and my call routes to an overflow city when I call my local office. I am tired. I am exhausted. I am bloody and bruised yet I must still stay the course to get this task done. Outside of picketing your front offices I dont know what else to do. I need my passport returned to me. I need my children’s social security cards. I need your front line to do their jobs. I’m tired.

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