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National Social Security Month Shines a Light on Our Online Services

April 5, 2018 • By

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Last Updated: November 3, 2023

woman sitting by fireplace on her laptop In April, we celebrate National Social Security Month, and highlight our agency’s mission and purpose. We’re with you throughout life’s journey — from birth, to marriage, and into retirement — and we’re always searching for ways to give you easy and secure access to everything we offer.

We are constantly expanding our online services to give you freedom and control in how you wish to conduct business with us. Our online services help you plan for the future and keep you in control of your benefits. You can go online to:

  1. Find out if you qualify for benefits.
  2. Use our benefit planners to help you better understand your Social Security protection.
  3. Estimate your future retirement benefits to help you plan for your financial future.
  4. Retire online, or apply for Medicare quickly and easily.
  5. Open your personal my Social Security account. Your personal account is the most powerful tool to help you stay in control of your Social Security record. If you don’t receive benefits yet, you can:
    • Get your Social Security Statement to review your earnings, make sure they’re recorded correctly.
    • Get a benefit verification letter to prove you don’t receive Social Security benefits or that you applied but haven’t received an answer yet.
    • Request a replacement Social Security card if you meet certain requirements.
    • Check the status of your application or appeal a decision.

If you receive benefits, you can:

  1. Change your address and phone number.
  2. Get a benefit verification letter to prove you receive Social Security benefits, Supplemental Security Income (SSI), or Medicare.
  3. Start deposits or change your direct deposit information at any time.
  4. Get a replacement Medicare card.
  5. Get a replacement Benefit Statement (SSA-1099 or SSA-1042S) for tax purposes.

Do you own a business? You can also use our Business Services Online suite to report employee wages and verify names and Social Security numbers for W-2s.

Join us and celebrate National Social Security Month by seeing everything you can do online!

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications


  1. Phil G.

    I notice u don’t have a phone # not good

  2. luther f.

    i’ve relocated to florida and have not been able to receive my medicaid benefits. We’ve tried every agency and are currently paying $134.00 each per month. It’s causing hardship on my family, trying to pay bills and food. We need help as soon as possible. This has been ongoing since 11/17/2017

  3. Joseph S.

    Why do you not have the ability to change tax withholding on line? Currently I have to go to my local authority in person if I want to make a change. Thanks

  4. Jayantibhai C.

    Very nice

  5. David l.

    I’m 60 years old and I had a heart bypass surgery in 2005 and was able to return to work that year. In 2006 I had a stroke and I was able to return to work after 4 months of rehab. Now I’m struggling with cognitive and fatigue from the stroke and I think disability is in my future. I have Aphasia I don’t know how to proceed to get benefits. The claim application looks overwhelming to me.

    • R.F.

      Thank you for contacting us, David. If you do not wish to use the online application, you can call our toll free number at 1-800-772-1213 (TTY 1-800-325-0778). Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Or you can contact your local Social Security office directly.
      An appointment is not required, but if you call ahead and schedule one, it may reduce the time you spend waiting to apply. It will also establish “protective filing” and prevent any loss of benefits. See “Information You Need to Apply for Disability Benefits“.

  6. De v.

    .please ! let me know how much money increase for month in this year in my benefit . Thank for your time

  7. William A.

    I would like to change my direct deposit from 1 bank to another

  8. Marcia H.

    I just received a letter from the IRS saying my ss# was used by someone else to gain employment! They say that so far the fraud has not affected my taxes. I put a fraud alert on my accounts with the credit scoring companies as they suggested. What else can I do?
    Marcia Jo Huntley

    • R.F.

      Hi Marcia. Generally, identity theft issues are handled by the Federal Trade Commission. You can find more information on their website: or by calling 1-877-IDTHEFT (1-877-438-4338).
      If you think someone is using your number, there are several actions you can take. See our Frequently Asked Questions web page for more information on this topic. We hope this information helps!

  9. Katherine K.

    I heard that our Social Security numbers would be replaced on our cards with a new, unrelated number to protect our identities.
    Is this true? Will we receive a replacement card with the different number?

    • R.F.

      Hi Katherine, it’s Medicare cards! To protect your identity, starting in April 2018, Medicare will mail new Medicare cards without Social Security numbers printed on them. There’s nothing you need to do! You’ll receive your new card at no cost at the address you have on file with Social Security. If you need to update your mailing address, log in to your my Social Security account.
      For more information about the new Medicare card, visit
      In April we celebrate “National Social Security Month”, see what you can do online at Thanks!

  10. Peter M.

    Can I apply for Part B online and have an effective date of July 1, 2018, as this will be my retirement date from my employer. I am 72 and have Medicare part A since turning 65

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