262 thoughts on “National Social Security Month Shines a Light on Our Online Services

  1. You have officially made it impossible to make a payment on the “overpayment” of my disability benefits (Which, incidentally, was your own administrative error, not a failure to report a change on my part.) I moved and when I called the overpayment center to change my address, the phone system cut me off after I pressed the right buttons. This happened several times. It also happened when I tried to make a payment because I knew I was behind but your billing statements weren’t getting through. I also called the main SSA number. At both numbers I kept getting busy signals and recordings like, “I don’t know which mailbox you are trying to access.” Now when I try to make a payment on my overpayment online, I don’t see how to do it. The search results either have nothing to do with repayments, or the link is broken. When I go to the SSA office here, it’s a four-hour wait – to make a payment?!!!!! Are you guys kidding me? And the worst part is, this is going on MY record, it will be deducted from MY paychecks, … PLEASE Fix yourselves!!!

  2. I need to change my tax status. God forbid I should be able to talk to someone on the phone. Too take care of this. Please call me If you can help me with this ? 978-857-7077 thanks Dave

    • Hi, Dave. For your security, we do not have access to private information in this venue; therefore, we do not do direct calls. It sounds like you are referring to voluntary tax withholding. In order to have taxes withheld or to make changes to your withholding from your Social Security benefit, you must start by printing, completing and submitting an IRS Voluntary Withholding Request Form (Form W-4V). On this form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld. To find this form, and for more information on completing this process, visit our Benefits Planner: Withholding Income Tax from Your Social Security Benefits.
      Just a reminder – please be cautious about posting personal information on social media. We hope this helps.

  3. Bull crap, I have been trying for over 5 years to clear up forged records which cost me my benefits, meaning fraud which was committed against me using my identitifers and I get nothing but the run around. SSA is willing to give back benefits now but only because they want to tag me for the over-payment and bull crap like this. They also try to short me retro because of their lost paperwork, all of which I can prove with paper-trail. Even have a document that clears me of the assumption they penalized me for which resulted in loss of benefits. They continually lost paperwork from my new attorney which amounts to denying me proper legal representation which is illegal as hell. Can’t get an honest Judge in Virginia to look at the assumptions and errors made in the case which keeps delaying the clearance of my name. AL hearings are not the same as a legal court system this would not happen in a real court. If it were up to me I’d fire two-thirds of the people who are currently working in SSA as they are either terribly incompetent or extremely dishonest (possibly both). I could do better and I have a damn brain injury but good morals. I really dislike the climate of total unaccountability coupled with plausible deniability (this equals corruption). That has been the bulk of my case in a nutshell. There are certain offices that I feel should face independent audit because they ‘lose’ to much paperwork. Now I understand they are trying to avoid date stamping paper work, stamped without a date. If tagged for this behavior they sheepishly place a date on it. This is not right….if I were an employee this would be whistle-blowing but since I am a client I am merely complaining and should not be taken at face-value? Total crap SSA…is this the standard of what America is about?

  4. I receiced a call regarding my SS card has been stolen and there is a lawsuit against me. I am assuming this is a scam. Am I correct?

    • Hi Vivian. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  5. If I am turning 62 and want to sign up but do not want to start collecting can I do that and not effect my benefits being lower when I do decide to start collecting?

    • Hi John. Thank you for your question. If you change your mind, you may be able to withdraw your Social Security claim and apply again at a future date. However, you must do this within 12 months after the date you originally began receiving benefits. There are some things you need to know about what will happen if you withdraw your application. You can read about those things on our internet page titled “If You Change Your Mind.” We hope this helps.

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