COVID-19, General, Online Services, People Facing Barriers

What Representatives Should Know About Online Video Hearings

June 24, 2021 • By

Last Updated: August 19, 2021

What Representatives Should Know About Online Video HearingsIn December 2020, we began offering online video hearings using a secure and free Microsoft Teams platform for you and your client to interact directly with an administrative law judge (ALJ). You can participate in the hearing with an internet connection using a camera-enabled smartphone, tablet, or computer. This allows the ALJ to see and communicate with you while maintaining privacy.

We understand that there can be hesitation in learning and using new technology. To enhance your understanding of online video hearings, we created a new webpage just for representatives. It contains information on the online video hearings, including a user guide and a new step-by-step training video. These new materials give you the opportunity to quickly master Microsoft Teams and gain a deeper understanding of the online video hearing process.

Online video hearings continue to increase in popularity. To date, we have conducted 3,500 online video hearings using Microsoft Teams from a variety of devices and locations. Over 35,000 claimants have chosen an online video hearing as their preferred hearing format. We have already scheduled 20,000 online video hearings to take place over the coming months.

We are working hard every day to enhance the online video hearing experience and we need your help! Early this summer, we’ll email a short satisfaction survey to claimants and representatives who have used Microsoft Teams for their video hearings. These surveys will ask about your experience using the new technology and the video hearing option. We encourage you to fill out this short survey and please ask your claimants to do the same.  Survey responses will help us ensure the best possible experience for all online video hearing participants.

Please visit our website for the latest news about hearing options during COVID-19. We encourage you and those you represent to take advantage of the online video hearings option. If you have questions related to the COVID-19 pandemic, please visit our Coronavirus web page. Please help us share the news on social media.


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About the Author

Darlynda Bogle, Assistant Deputy Commissioner

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  1. Rebekah W.

    Information that pertains to the economy

    Becky White
    Jul 27, 2021, 8:53 AM
    You sent
    U.S. Senator Elizabeth Warren
    Public Official · July 17, 2021 at 5:30 PM ·
    Taking people’s wages, tax credits, or Social Security checks away from them when they fall behind on student loan payments is just plain cruel. I want to know what the Department of Education is planning to do to help those struggling borrowers when the pause on student loan payments ends.
    Most people don’t have money to pay their student loans because there is not enough employment for the amount of people that need employment! Most people will end up homeless and out in the streets with no food to eat if they do stuff the ways that these people want to
    They would make it easier to get student loans dismissed
    If they wanted people to get educations then they would make it easier to get student loans dismissed please
    1-800-273-TALK or text GOT5 to 741-741.
    For COVID-19 Emotional Support, call (844) 863-9314
    Jul 29, 2021, 9:15 AM
    Social Security Administration could increase the amount of money that everyone gets every month for SSI which is Supplemental Security Income
    Social Security Administration could increase the amount of money that everyone gets every month for SSDI which is Social Security Disability Insurance
    Customer Relations line at 1-800-597-8481.
    Jul 29, 2021, 10:15 AM
    You sent
    Some of the females who gave birth to children don’t ask the government …
    They don’t ask, is it because they’re on SSI 🤔
    They don’t ask, is it because they’re on SSI 🤔
    Yes. That is correct
    Most of the females who gave birth to children get SSI which is Supplemental Security Income from the Social Security Administration and they are declared disabled very easily because they gave birth to children
    You’re pregnant so you are disabled because you are pregnant
    You have children in elementary school so you are disabled because you have children to stay at home to take care of
    Jul 29, 2021, 10:53 AM
    You sent
    They don’t want female humans to have abortions because the economy is geared towards free food and food stamps and W.I.C.-women, infants and children food vouchers to buy food and HEAP and cash assistance and SSI which is Supplemental Security Income from the Social Security Administration and they get more from the government from using their vaginas to get pregnant 🙁 Human infant factories 🙁 How many abortions does a female human have to have before they… ????! One abortion should be more than enough for a female human. A female human shouldn’t get pregnant if they don’t want to have children. Did they get education in high school in seventh grade in Health class about how pregnancy can happen? In seventh grade most students are approximately thirteen years old and this is when they attend Health class to learn about the human body and “Menstruation — aka having your period — is when blood and tissue from your uterus comes out of your vagina. It usually happens every month.” Not all teenagers learn about puberty at home. And what are they learning about puberty? People have different ideas. A lot of female humans get pregnant as soon as they get their first menstruation because why? A lot of female humans are pregnant before the age of eighteen because why? What did they learn about birth control pills? Did they get education about sex? Where did they learn about sex from? 🙁 What kinds of education are they getting?
    You sent
    If they want people to get educations then they would dismiss their student loans when they completed their degrees or educational programs 🙁 And they would make it easier to get student loans dismissed too
    You sent
    Female humans wouldn’t get pregnant if they had goals to complete their college degrees or vocational employment trainings to be auto-mechanics and accountants and ???? 🙁
    You sent
    What are financial incentives? Economics determine behaviors
    You sent
    They don’t think education is necessary. When they are about sixteen years old they use their vaginas and penises to make infants to get their social security disability and their food stamps and HEAP and cash assistance and the government pays them to use their vaginas and penises to get free stuff from the government
    You sent
    What are economic incentives? People do what is necessary to get housing and food that is paid for with money from the government 🙁 Money from the government pays for food stamps. Money from the government pays for cash assistance from New York Temporary and Disability Assistance. Money from the government pays for housing
    Jul 29, 2021, 3:20 PM
    You sent
    No. I did not get the vaccine shot for coronavirus because they treat me like crap because they think that I am financially better off than they are.
    Refusal of medical care goes on and if I raise my voice and speak out about it then they say that I am a two year old toddler and they treat me like fucking shit
    Jul 29, 2021, 4:30 PM
    You sent
    Jul 31, 2021, 12:08 PM
    You sent
    Good morning! It is approximately 8:52AM on Saturday, July 31, 2021 and it is chilly outside this morning and the windows are closed because it is too cold to have the windows open.
    I made hot tea for breakfast this morning. A large pot of hot tea is nice to have on a cool, chilly Summer morning in the month of July 2021.
    I ate a sandwich made from a bread roll, swiss cheese, sliced turkey and mashed avocado. Mashed avocado cost less in the Summers.
    I have to finish some of the foods in the refrigerator before I go to the store.
    How are you?

    Reply
  2. Richard T.

    Thank you for sharing such a lovely essay.
    Because she was born in the Philippines, she believes the judge’s ruling was racially motivated. I asked for a written transcript of the hearing but was turned down. The vocational expert’s evidence was obviously scripted.

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  3. Alexandra D.

    Online video hearings continue to increase in popularity day by day When the COVID-19 pandemic lockdown starts.

    Reply
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