Online Services

National Social Security Month Shines a Light on Our Online Services

April 5, 2018 • By

Reading Time: 2 Minutes

Last Updated: August 19, 2021

woman sitting by fireplace on her laptop In April, we celebrate National Social Security Month, and highlight our agency’s mission and purpose. We’re with you throughout life’s journey — from birth, to marriage, and into retirement — and we’re always searching for ways to give you easy and secure access to everything we offer.

We are constantly expanding our online services to give you freedom and control in how you wish to conduct business with us. Our online services help you plan for the future and keep you in control of your benefits. You can go online to:

  1. Find out if you qualify for benefits.
  2. Use our benefit planners to help you better understand your Social Security protection.
  3. Estimate your future retirement benefits to help you plan for your financial future.
  4. Retire online, or apply for Medicare quickly and easily.
  5. Open your personal my Social Security account. Your personal account is the most powerful tool to help you stay in control of your Social Security record. If you don’t receive benefits yet, you can:
    • Get your Social Security Statement to review your earnings, make sure they’re recorded correctly.
    • Get a benefit verification letter to prove you don’t receive Social Security benefits or that you applied but haven’t received an answer yet.
    • Request a replacement Social Security card if you meet certain requirements.
    • Check the status of your application or appeal a decision.

If you receive benefits, you can:

  1. Change your address and phone number.
  2. Get a benefit verification letter to prove you receive Social Security benefits, Supplemental Security Income (SSI), or Medicare.
  3. Start deposits or change your direct deposit information at any time.
  4. Get a replacement Medicare card.
  5. Get a replacement Benefit Statement (SSA-1099 or SSA-1042S) for tax purposes.

Do you own a business? You can also use our Business Services Online suite to report employee wages and verify names and Social Security numbers for W-2s.

Join us and celebrate National Social Security Month by seeing everything you can do online!

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications


  1. Terry L.

    I opened a my social security account. Evan got a security code number. Still having trouble viewing my account, can’t seem to get in.
    Please help.

  2. Miguel P.

    This is a valuable site to communicate with SSA especially for member like me living overseas. Keep up the good line of communications. Thank you!

  3. Karen B.

    Please change my Email address to:

  4. Karen B.

    I would like to change my E-mail address.
    New Email

  5. Linda S.

    I have tried getting information online…..after using my user name and YOUR SECURITY CODE…. Which was not accepted….I have been suspended !!!##
    How can I get information online when I can’t get online ??? Q. (1)..For the past several years I have received the dame amount of $1,034.00….when we were “given” a 3% cost of living “raise” …it all went to MEDICARE….now the past year…we were “given” a cost of living “raise” of $2.00 a month…..and THAT all went to MEDICARE…yet the cost of everything has gone up ….including our medications….please explain to me how this works and my benefits are at a standstill….thank you….I will ask my next question when I receive an answer to this one. Have a blessed day….

  6. Francine T.

    Ok. I am filling out the form;which is requesting my address.

  7. Francine T.

    Can you mail me a copy of my SSI card?

    Name : Francine Terrell
    Address: 4934 Par 3 Golf Course Rd

    SSI : *** – ** – ***

    Thank you,
    Francine Terrell

    • Francine T.

      Can you mail me a copy of my SSI card?

      Mailing address:
      4934 Par 3 Golf Course Rd

  8. Jon R.

    I originally received my social security monthly check during the fourth week of the month. It has been slipping almost every year lately until I don’t receive it now until the first week of the following month. Why is this? The burden it places on me is this, I get most of my bills at the end of the month or beginning of the following month. I end up being short in paying them.
    I addressed this issue with the local Salisbury, MD office to no avail, and even notified my US Representative.
    Can anything be done to rectify this?

  9. Robert S.

    When I try to log on to look at my account it tells me my password has expired, e-mails me a ‘code’ to enter, then tells me to enter new password. After I enter the new password it tells me my password does not match. I can do the same thing over and over till the cows come home but nothing, else can’t delete the account and start over, nothing. Could someone figure out what the problem is so I can view my benefits.

  10. Carol C.

    Dear Sir:
    My ex-husband died on March 23rd, 2002. Everyone is telling me I should be getting disability from him. Is this true? I was married to him from March 31, 1962 until July of 1974. He died when he was 59 yrs. old. Thanking you in advance for answering my letter ASAP. I can give you more info if you need it
    Thank you.

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