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National Social Security Month Shines a Light on Our Online Services

April 5, 2018 • By

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Last Updated: November 3, 2023

woman sitting by fireplace on her laptop In April, we celebrate National Social Security Month, and highlight our agency’s mission and purpose. We’re with you throughout life’s journey — from birth, to marriage, and into retirement — and we’re always searching for ways to give you easy and secure access to everything we offer.

We are constantly expanding our online services to give you freedom and control in how you wish to conduct business with us. Our online services help you plan for the future and keep you in control of your benefits. You can go online to:

  1. Find out if you qualify for benefits.
  2. Use our benefit planners to help you better understand your Social Security protection.
  3. Estimate your future retirement benefits to help you plan for your financial future.
  4. Retire online, or apply for Medicare quickly and easily.
  5. Open your personal my Social Security account. Your personal account is the most powerful tool to help you stay in control of your Social Security record. If you don’t receive benefits yet, you can:
    • Get your Social Security Statement to review your earnings, make sure they’re recorded correctly.
    • Get a benefit verification letter to prove you don’t receive Social Security benefits or that you applied but haven’t received an answer yet.
    • Request a replacement Social Security card if you meet certain requirements.
    • Check the status of your application or appeal a decision.

If you receive benefits, you can:

  1. Change your address and phone number.
  2. Get a benefit verification letter to prove you receive Social Security benefits, Supplemental Security Income (SSI), or Medicare.
  3. Start deposits or change your direct deposit information at any time.
  4. Get a replacement Medicare card.
  5. Get a replacement Benefit Statement (SSA-1099 or SSA-1042S) for tax purposes.

Do you own a business? You can also use our Business Services Online suite to report employee wages and verify names and Social Security numbers for W-2s.

Join us and celebrate National Social Security Month by seeing everything you can do online!

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications


  1. FLOYD L.


  2. Scott S.

    Since 12/21/2017 I have been attempting to get a new password to log into my SSA. I sadly forgot my password and as you know when you go to reset the password it must come by US Mail. I never get the new letter. I have requested this 4 times according to the list of canned email’s I get back. The email always says: “Please follow the instructions in the notice to complete your request.” What notice? I am currently on hold with SSA with a recording that my approximate wait time is 2 hours!!
    Please help.

    • Vonda V.

      Hi Scott, we are sorry to hear about the difficulties you are experiencing with resetting your password. Check out our Frequently Asked Questions web page for details on resetting your password.

      If you encounter a problem, you may call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”.

  3. James C.

    My names is James Cheatham and my wife’ was drawing disability when I got my disability and at the time we did not have a child to support now we have a child to support and my wife does not get disability benefits and I have wrote the Sherman social security office asking for them to mail me the forums I need to get my pay raised we can not live on a little more then five hundred dollars a Monty all I receive is 415 dollars a month after they take out my medicare payment and I should qualify for medicare and medicare please mail me what ever forums I need to fill out to 1825 meadowlark LN Dennison TX 75020 thank you James Cheatham social security #*** – ** – ***

    • Vonda V.

      Thank you for contacting us, James. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.

      To inquire about potential benefits for your child, you will need to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

  4. Donal

    Above, you state: “Get a benefit verification letter to prove you receive Social Security benefits, Supplemental Security Income (SSI), or Medicare;”

    Emphasis of the word, “GET” leads me to believe I will learn where to go to GET such letter. So, I click on the link, go to a web that gives me the definition of the “Benefit Verification Letter” that I need to “GET”.

    All I GET is a definition as to what such a letter is, and why I might need one, and am summarily DUMPED INTO CLOSING THE WINDOW no further ahead as to where I go to GET that blamed letter. Did you make it this difficult on purpose?

    I’m going to leave my email address in the hopes someone will send me a link as to where I can GET the Benefit / Award Letter.


  5. Anthony C.

    I am trying to change my address from the address which is on file, Greece, to a U.S. address.

    Please advise how I can do this.

    Thank you

  6. Gary A.

    Yes im turning 65 in December when will i receive my medicare card and will it have part B thank you

    • Ray F.

      Hello Gary. Individuals already receiving Social Security benefits, and becoming eligible for Medicare, will be automatically enrolled in Medicare Part A (Hospital Insurance) and Part B (Medical Insurance). Generally, the card comes in the mail within three months before the month these individuals become entitled to Medicare benefits.
      We hope this information helps!

  7. Audrey P.

    I have been on hold for more than one hour. The clock just clicked to 7 p.m. Eastern. Will someone still come on the line?

  8. Elissa S.

    I am unable to get thru by phone, My medicare coverage begins Oct 1,2018.I received a bill of $402 to be paid by 9/25/18. I need to be able to pay this monthly and not quarterly.Please advise how I can do this,or if I can make an appointment to speak with someone at your office.

    • Vonda V.

      Hi Elissa. If you get Social Security, Railroad Retirement Board (RRB) or Civil Service benefits, your Medicare Part B (Medical Insurance) premiums will get deducted from your benefit payment.

      If you don’t get Social Security payments, RRB, or Civil Service benefits, you’ll get a bill called a “Medicare Premium Bill” (CMS-500). Medicare offers four ways to pay your Medicare bill.

      If you have specific questions about your bill or the status of your Medicare coverage, call our toll free number at 1-800-772-1213 (TTY: 1-800-325-0778). Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

  9. Dave W.

    I signed up for SS retirement benefits earlier this week. I tried to sign up for Medicare today but could not. I received a message that the information I entered differed from what is on file.

    Can I sign up online for Medicare, or do I have to call the number for SS.

    • Vonda V.

      Hi David. Generally, individuals receiving Social Security benefits are automatically enrolled in Medicare Parts A and B. If you are at least 64 years and 9 months old and indicated on the retirement application that you didn’t want Medicare, and have since changed your mind, you should contact Social Security. Please call our toll free number at 1-800-772-1213 (TTY 1-800-325-0778) . Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. or contact your local Social Security office.

  10. Georgine I.

    Unable to reach the site.
    Please advise.
    Thank you.

    • Vonda V.

      We apologize for any inconvenience and invite you to use all of our online services today. Due to scheduled systems maintenance, some of our Online Services were unavailable over the weekend. Hope this information is helpful.

Comments are closed.