General, Online Services

my Social Security: It’s Not Just for Retirees

September 8, 2022 • By

Reading Time: 1 Minute

Last Updated: September 8, 2022

young couple reviewing information onlineYou don’t have to be retired or even close to retirement to benefit from a personal my Social Security account.

Calling or visiting a local Social Security office probably is rarely necessary once you have one. You can do much of your business with us online.

With your personal my Social Security account, you can:

  • Request a replacement Social Security card (in most states and the District of Columbia).
  • Estimate your future benefits to compare different dates or ages to begin receiving benefits.
  • Check the status of your Social Security application when you do decide to apply.
  • Review your work history.

If you already receive benefits, you can also:

  • Request a replacement Social Security card (in most states and the District of Columbia).
  • Get a benefit verification or proof of income letter.
  • Set up or change your direct deposit.
  • Change your address.
  • Request a replacement Medicare card.
  • Get a Social Security 1099 form (SSA-1099).
  • Opt out of receiving certain notices by mail and receive them in the secure Message Center.

Please help us spread the word. Let your family and friends know that they can create a my Social Security account today.


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About the Author

Dawn Bystry, Acting Associate Commissioner, Office of Strategic and Digital Communications

Deputy Associate Commissioner, Office of Strategic and Digital Communications

Comments

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  1. GUY W.

    Hi,

    I established a My Social Security account in September of 2023. I recently received notification that my new statement is available. I attempted to log on via login.gov.

    The website asks me for an activation code. I have the letter from last year, but the website says that code has expired.

    I tried again this time saying I don’t have a code. After completing the next form, I get the message, “An account has already been created with the information you entered.”

    I spent over two hours reaching someone on the toll free who told me that I needed to create a new account. The website tells me I can’t create a new account because, “An account has already been created with the information you entered.”

    I tried resetting the password. The website tells me that there is no such account and that I need to create an account.

    I am stuck in an actually Catch-22.

    Please provide me with a contact who can help me access my account.

    Thank you.

    Best regards,
    Guy

    Reply
    • Ann C.

      Hi, Guy. We are sorry to hear you have had difficulty accessing your personal my Social Security account. Please contact the Login.gov contact center for assistance. The Login.gov contact center will assist you through the Login.gov proofing flow only i.e. to help create, sign in and manage your login.gov account. This is done only through their online web support page (https://login.gov/contact/) where you can submit your questions/concerns. Though you can submit your questions at any time, login.gov’s customer support operating hours are Monday – Friday, 8:00 a.m. – 8:00 p.m. (Eastern Time) and it could take up to two business days for their customer support agents to respond to inquiries. We hope this helps. 

      Reply
  2. AJTavel

    than for information si help full About us

    Reply
  3. kianteam

    When his wife went into SSA, they said that he was not covered and that no benefit was payable. I’m pretty sure they got this wrong. Who do we talk to about this?
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  4. Chris B.

    My friend, age 49, recently passed leaving two teenage boys. He did not have 40 quarters of coverage, but he did have coverage for all of the last 3 years. His online Social Security Benefit Statement shows that his kids were eligible for a survivor benefit of $2k/mo. When his wife went into SSA, they said that he was not covered and that no benefit was payable. I’m pretty sure they got this wrong. Who do we talk to about this?

    Reply
    • Ann C.

      Hi, Chris. We are sorry to hear about your loss and we are sorry to hear your friend’s application for survivors benefits did not go the way she had hoped. Social Security wants to be sure that every decision made about Social Security or Supplemental Security Income (SSI) claim is correct. If she does not agree with our decision, she has the right to file an appeal. She must make her request within 60 days from the date she received her notice of denial. If she has addtitional questions, we encourage her to continue to work with her local Social Security office. She can ask to speak to a supervisor on her next call or visit. We hope this helps.

      Reply
    • Ali k.

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