How to Create a my Social Security Account
Reading Time: 1 MinuteLast Updated: November 3, 2023
A personal my Social Security account is one of the most important tools in your online services tool belt. A my Social Security account puts you in control of your Social Security record. Opening an account is quick, secure, and easy. Check out our infographic on how you can create your personal my Social Security account today!
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Tags: my Social Security, my Social Security account, retirement benefits, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Daniel W.
I am having a difficult time trying to change my direct deposit account. The routing number is the same. It’s just that I want my money to go into a different account at the same institution. As you well know all local offices are closed. Please help.
V.V.
Hi Daniel. Thanks for the question. If you’re receiving Social Security benefits (retirement, survivors, or disability), you can start or update your direct deposit information by using your personal my Social Security account.
If receiving Supplemental Security Income (SSI) or unable to conduct business online, you can start or update your direct deposit by contacting the bank, credit union, or savings and loan association or by calling Social Security at 1-800-772-1213 (TTY 1-800-325-0778) or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.
Check out our Frequently Asked Questions web page for more information.
ern
Cannot set up ss Acct. on line.
It keeps telling me I did not enter my user name & password properly. I followed the instructions.
V.V.
Hi Ernest, thanks for using our blog. We are sorry to hear about the difficulties you are experiencing with your my Social Security account. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username and password. We hope this helps!
Sarah P.
Site will not provide an Activation Code for sign in. All info verified as correct.
V.V.
Hi Sarah, thank you for using our blog. An activation code is provided after visiting a Social Security field office with identification. A representative in the office will verify your identity and issue you a letter containing an activation code. Our field offices are currently closed. To create a my Social Security account, click on Create New Account. We hope this helps.
Jean L.
I was told my new Medicare card was sent June 27th. I never got it! Can I request a new one to be sent? I just sent SS my new address. So maybe it got lost in the mail. My new address is : 450 Forest Trace Circle Titusville,Fl. 32780
V.V.
Hi Jean, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to request a replacement Medicare card.
Charlotte S.
I would like to set up a social security account on line. I have started and then i forgot some of the info. I need a code sent to me either on line or by mail and I have tried to get a response but none has happened to date.
I moved and that may be part of the problem. Please respond to me. I really need this help.
V.V.
Hi Charlotte, thanks for using our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.
Debera C.
I have not used my account in yrs and have forgotten all of my info, I have also changed my email.. so how do I start over. can u email a number to deberaharper3@gmail.com
V.V.
Hi Debera, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how retrieve or change your username or password. We hope this helps!
Tommy N.
Tried to set up my social security account today. What a joke
The comment below says it all…. “Paid for at U.S. taxpayer expense
BONNIE M.
Please tell me where to enter (temporary) password on line.
BONNIE M.
I got a letter from #SS, telling me to go to http://www.socialsecurity.gov./myaccount online
& then create the temporary password you sent me so I can get my card. I called the number you suggested (local & 800) & had no luck. I just need to put in this password you sent me , but it looks like anything I press will be asking for another card & I’ll be getting another temporary password. Can you help me receive my replacement #SS card(as I misplaced the one I got last year)?
V.V.
Hi Bonnie, thanks for using our blog. Check out our Frequently Asked Questions web page for information on how to retrieve or change your password. When you sign in to your account, use your temporary password.
As for requesting a replacement Social Security card, you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important. However, if you must get a replacement card, and you’re unable to apply online, you can complete the application process through the mail. However, if you do not want to mail in your documents, which will be returned, you may need to wait for the offices to reopen. You can also call your local office and see if they will mail you an SSN printout instead of a replacement Social Security card. We are unable to process replacement Social Security card requests by phone at this time. Use our Social Security Office Locator to find your local office address. We hope this helps.
paul e.
Just received my temporary password, entered it and now told to reset my temporary password AGAIN!
I am Paul E. Rilee- *** – ** – ***
ROOSTERSORED1
(Temp PW) C5O”V7A7
entered as shown twice
Why do I have to wait again to access my account.
I am home all day Please call me! 540-789-2110 home
V.V.
Hi Paul, thank you for using our blog. We are sorry to hear about the difficulties you are experiencing with your my Social Security account. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.