Protecting Your Identity is Important to Us
Last Updated: October 19, 2021
We’re committed to protecting your identity. It’s an unfortunate reality that guarding against the release of your personal information sometimes becomes a necessity. We can help.
In certain instances – like for victims of domestic violence – you may want to block access to your electronic Social Security record. You can request a block by calling us toll-free 1-800-772-1213 or at our TTY number at 1-800-325-0778, if you’re deaf or hard of hearing.
Once you request it, we’ll block any automated telephone and electronic access to your Social Security record. No one, including you, will be able to see or change your personal information on our website or through our automated telephone service. If you change your mind in the future, you can call us and ask us to unblock it after you prove your identity.
In most cases, your Social Security number stays the same for your lifetime. When you show evidence of being harassed, abused, or your life is endangered, we can assign you a new one.
For more information, please read our publication, New Social Security Numbers for Domestic Violence Victims. You can also check out our post, 10 Ways to Protect Your Personal Information for ways to help us safeguard your information.
Please share this information with your family and friends – and post it on social media.