National Social Security Month, Online Services

How to Create a my Social Security Account

April 9, 2018 • By

A personal my Social Security account is one of the most important tools in your online services tool belt. A my Social Security account puts you in control of your Social Security record. Opening an account is quick, secure, and easy. Check out our infographic on how you can create your personal my Social Security account today!

How to create a my Social Security account, S S A Publication 05-10378, Infographic


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Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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  1. Constantin

    Hello, I’m Canadian and trying to create an account but the form I found online has no provisions to type in the province name, the country name and postal code. Is there a different online form I can use to set up my social security account?

    Thank you

    Reply
    • Vonda

      Hi Constantin, thanks for using our blog. At this time you must have a U. S. mailing address to create or access your online account. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet.

      Even though you are unable to create a my Social Security account, you may still file benefit applications online.

      Reply
      • Rita

        Your actually giving a Canadian advice on how to file a Social Security account, without noting that it is U.S. citizens? This seems secure.

        Reply
  2. Chris

    Hi I’ve tried for six months to create a My Social Security Account to get a replacement SS card and it keeps saying my account is blocked and I call SSA they unblock it find no problems and again it blocks it. I have checked to see if I have any credit holds and there is none all credit is great I can’t get help online or on the phone, and my local office isn’t helpful either

    Reply
    • Vonda

      Hi Chris. Sorry to hear about the difficulties you are experiencing with your my Social Security account. Check out our Social Security and Coronavirus web page for details on getting help with your Social Security number.

      Reply
    • Dr. Chadwell

      Suddenly, after reading several comments, I understand I’ve had my precious TIME wasted by feds…again! We suck sharks as a gov system. If there’s a completely backwards choice, that’s the one guaranteed to be chosen vs COMMON SENSE. Common sense dictates SOCSEC IRS etc…are internet WEBSITES & should be “OPEN” 24/7! NEVER closed! Maintenance should be scheduled & feds need to be TRANSPARENT about POSTING THE SCHEDULE FOR MAINTENANCE…smh

      Reply
  3. Dr. Chadwell

    Your form to create an account isn’t working. It has been inoperative for 2 days. How do we change deposit info when your website doesn’t work? Dr. Chadwell

    Reply
    • Vonda

      Hi Dr. Chadwell, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to sign up or change direct deposit. We hope this helps!

      Reply
  4. Seth.

    Hello, I have been trying to create an account so I can begin to take back control of my SSN after finding out it is being used in other states only to get stuck on step 6. The system is not accepting any of my information and will not move forward. Also the switchboards have been so clogged down I haven’t been able to get through.

    Reply
    • Vonda

      Hi Seth, thanks for using our blog. Sorry to hear about the difficulties you are experiencing. You can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      Reply
  5. Chris

    I’ve had an account for years. Now when I go back and try to log in, I’m told I need to finish setting up my account and enter an Activation Code I was never provided. How do I get an activation code so that I can get back into my account?

    Reply
    • Vonda

      Hi Chris, thanks for using our blog. Sorry to hear you are having difficulties creating a my Social Security account. For assistance with your account, you may call us at 1-800-772-1213 (TTY 1-800-325-0778) or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      Reply

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