General, Online Services

Check the Status of Your Social Security Benefits Claim Online

July 15, 2021 • By

Reading Time: 1 Minute

Last Updated: November 2, 2023

Woman sitting down checking information on a tabletIf you applied for Social Security benefits, or have a pending reconsideration or hearing request, you can check the status online using your personal my Social Security account. If you don’t have an account, you can create one to see the following information about your claim:

  • Date of filing.
  • Current claim location.
  • Scheduled hearing date and time.
  • Incomplete applications.
  • Servicing office location.
  • Publications of interest, depending on the claim and current step in the process.

Use your personal my Social Security account to check the status of your application or appeal. If you have questions about retirement, disability, Medicare, or survivors benefits, as well as Supplemental Security Income, visit our Benefits page.

Please share this information with your family and friends – and post it on social media.

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About the Author

Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications

Deputy Associate Commissioner, Office of Strategic and Digital Communications

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Comments

  1. Michael w.

    Wuth is the decision on my security

    • Michael w.

      Can you please send me something that tells me wuth the decision was on my social security

      • P.H.

        Hi Michael. For your security, we do not have access to private information in this venue. We ask members in our Blog community to continue to work with our offices for specific questions. You can call us at 1-800-772-1213 to find out the status of your claim or you can call your local Social Security office. Please look for the general inquiry telephone number under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

    • Michael w.

      Need to know the status on social security

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  3. Hype G.

    President Joe Biden authorises $100 million in aid for Afghanistan refugees..
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  4. Jacquelyn h.

    15214485902485 go2bank detect deposit

    • A.C.

      Hi, Jacquelyn. It sounds like you need to change your direct deposit. If you are receiving Social Security retirement or disability, you can create a personal my Social Security account to change your direct deposit information online. If you are receiving Supplemental Security Income, you should contact your local office immediately. We hope this helps.

  5. DavidDewayneRobinson

    wind do I getmy SSA claim that was approve and you said that I well get a Lump sum back pay ….. My address is 411 Martin Luther King Blvd Gretna Fl 32332……My number is ***-**-**** ..Bith day is 12/10/80……It is about my ssa settlement claim

    • DavidDewayneRobinson

      My name is DavidDewayneRobinson from Gadsden Country and Florida 32332….My SSA claim number is davidxxxxxxxx\ Response\9752550\POTSKOWBDOC10879.This is my claim number I My address is 411 Martin Luther King Blvd Gretna Fl 32332….Can you send me my claim approve to this address .Thank You for the help but you can send my approve claim to this address box.My number is ***-**-****

    • A.C.

      Hi, David. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. Just a reminder – please be cautious about posting personal information on social media. Thanks!

  6. Sheri W.

    How do I know the status of my account if nothing is no longer there? I was at Step 3 for the longest. Now all of a sudden, no steps are present. All is there is something about assigning someone to handle my funds just in case I can’t . I called SSA and all they know is that it’s pending. I already I knew that it was pending.
    Thanks

    • A.C.

      Hi, Sheri. It sounds like you are referring to your personal my Social Security account. If so, and you are still unable to create an account or encounter a problem with your personal my Social Security account, you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 7:00 p.m. At the voice prompt, say “help desk.” We hope this helps.

      • Robert J.

        Ann, reading Sheri Wanless’ question I do not believe you answered her question. I know because I am experiencing the same thing that Sheri is. I applied for ss retirement benefits over a month ago. For 3 weeks the ss web site showed my application was “pending” at step 2. Then the next day there was no indication I even applied, i.e., no steps. I got a form letter back soon after I applied and it said to call the Abuquerque office to provide more information. I called and left messages at the extension provided over 20 times over the past 3 weeks. No one picks up and no one returns my calls. I called the general ss number 800-772-1213 and was able to talk to a human pretty quickly. They said that in my account it was noted someone tried to reach me on 19July but I never got a call or email. (I checked my call log.) This process and lack of communication is rather pathetic.

  7. Joan M.

    What is the status for an income increase for surviors on SSA?

    • A.C.

      Hi, Joan. It sounds like you are referring to a Cost-of-Living Adjustment (COLA). We will not know if there will be a COLA for 2022, and if so the amount of the COLA, until the Department of Labor releases information on inflation for the past year. For the latest news and updates on Social Security, please check out our page here. Thanks!

  8. Torrey K.

    Looking 4 card 4 employment

  9. Clara L.

    I have requested a mailed temporary password and instructions to create a new on on my social secutiry site…….. now more then 2 times and have yet to receive it to be able to see my benefits, etc.

    • P.H.

      Hi Clara. We are sorry to hear about your experience. For your security, we do not have access to private information in this venue. If you are unable to create an account or encounter a problem with your my Social Security account, you may call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, 8:00 a.m. – 7:00 p.m. At the voice prompt, say “helpdesk”; or contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  10. CARMENZA E.

    trabaje en Estado Unidos por 18 años, ahora tengo 64 años, pedí mi jubilación a los 62 y como apenas tengo 32 créditos me dicen que no me la pueden dar hasta completar 40 créditos. vivo en Colombia con mi mama que tiene 89 años y muy enferma en silla de ruedas y mi hermano 63 que es ciego. yo cuido de ellos y por ahora no me puedo mover.
    quisiera saber si con los créditos que tengo podría recibir una media jubilación o como podemos hacer pues no puedo abandonarlos.
    quedo pendiente de la respuesta

Comments are closed.