Recognizing Those Who Make it All Possible

Public Service Recognition Week Banner

Public Service Recognition Week, May 1-7, is a special time to celebrate those who serve our country as federal, state, county and local government employees. This year’s theme is “Honoring Our Public Servants.”

Public service is a part of the foundation of our great country. We are proud to be part of that foundation.   Social Security is with you through life’s journey.  Each day our more than 60,000 employees provide invaluable service to the public in communities across the country.  Each day I witness firsthand, how our staff serve the public with care and compassion. They are enduring champions for the most vulnerable in our community assisting thousands everyday with exceptional service.

From those who work in our field and hearing offices, teleservice and payment centers, to those who serve at our headquarters, our employees embody the mission of our agency.   As Acting Commissioner, I am honored and extremely proud to work side by side with our employees in serving the needs of the public.

I want to extend my personal thanks to all of our employees for their commitment and dedication as public servants.  Securing today and tomorrow would not be possible without them. I know they will continue to provide exemplary service to the public.

Please join me in taking time this week to recognize someone for their hard work, dedication and excellence in public service.  I am sure they will appreciate the acknowledgment.


71 thoughts on “Recognizing Those Who Make it All Possible

  1. My wife of 42 years and myself wish to thank you all for the work you do helping seniors make it through their daily lives, very much appreciated.

    • Hi I am a Disable Veteran/Disabled SSD. My wife of 33 years Divorced me, due to my NECGLECT, my fault.. She is very happy remarried to first husband an back in Utah with the Morons.. I am in need help an do not know what to do ??? I am not able to drive. STROKE an am getting house bound. I will be calling a Nevada Social worker for aide. I am truly blessed to be alive an need to continue my independence!! So I have to dropdown off my pride an ask for help,!! thank God for SSA agents for their past help, to a 30 plus years as a Health Care Professional.myself…

    • It is great that some of us do the good to the wives these days the dog eat dog has left many to lonely trees jumping from one tree to another I love this story shows faith

    • Thank you! We’re pleased we can help. We will continue our efforts to meet your requirements and expectations in the years to come.

    • – Thank you Ellen! Social Security is committed to providing world-class customer service today and in the years to come.

      • Really first class customer service? I don’t call being put on hold for hours first class. I don’t call waiting to be approved for disability for more than 2 1/2’years and still not approved first class service. I have cancer and can’t get approved. Every time I call it takes the entire day only to get the run around. This Social Security System is Nothing More than a Cover Up for the Goverment to Rape the American People. Legal Criminals how do you people sleep at night. Millions of people suffering and you folks can give 2 shits about any of us. May you all get Plaged with some irreversible disease and may you suffer just as we are.I HATE YOU and the rest of the Government. You All Suck the American People Dry. Please come put me in jail so I can have a roof over my head and food to eat. I want to die because there is no help from you. Wasted tax dollars that you took out of my pay check for well over 35 years and I have no recourse because your the fucking government. You wonder why your hated so.

  2. The Hard Work is Appreciated. Too Bad Our Scum Bag Politicians have Spent Our Social Security MONEY on other things. Vote TRUMP 2016 and MAKE AMERICA GREAT AGAIN.

    • There will be no SS with Trump. His business model is “self-insured” medical coverage. If he bankrupt a business, employees are the losers. Check out how many businesses he’s run into the ground. How many of his products are made in China. How many workers, hotel staff, are foreign visa workers. We lose with Trump!

      • DK
        I concur, I don’t see what these people see in Trump with his failed bankrupt business history! He will bankrupt America sooner than the path it is already on. I was a Republican and when he became one of the 17 running, I changed parties to libertarian. Less government, especially in our pockets.

  3. At first I thought this article was a recognition of those who make Social Security (and Medicare, Medicaid) possible, but I see it is not that.
    I will tell you who makes it possible: Those millions of us workers and their employers who have our income reduced every paycheck to fund Social Security and Medicare taxes, THAT is who makes it possible.
    A total of 15.3% of each of our pay (7.65% employee pays, 7.65% employer pays) is removed from our paychecks to fund this program. Without us, Social Security ceases to exist.

    • As a former State employee I paid into social security, the same as you! I’m not sure where you got your info.

      • Rob is absolutely correct. FICA employee deduction is 7.65 %. Employer matches it. Self employed pay both, making it 15.3 %. This is figured on gross income.

    • Rob,
      You are living a dream. SS is a shell game. They call it “insurance”, “savings”, “retirement” etc. it is none of those things and never has been. The money we pay in goes whereever Congress decides it wants it to go, but mainly to pay IOU’s or Gov’t backed Treasuries. Gov’t backed treasuries are Treasuries the Gov’t backs with IOU’s. There is no big Savings Plan that your FICA goes to, it was set up that way, way back in the beginning until Congress started robbing it to pay whatever they wanted with more programs and more printing money out of thin air. That is a little convoluted, but this whole economy is teetering on this printing paper money out of thin air and paying IOU’s from one division of gov’t to another.

      • Susan
        I agree with you that the SS fund should be kept separate and our gov’t should keep their hands off of it, but as far as a “shell game” I would be in big trouble if it weren’t for SS. I have worked all of my life (57 years and counting), and put money into both a retirement account through the stock market and also to SS. In 2008 when the stock market crashed, I lost close to 2/3 of my retirement. That is why I’m still working today at 75 to try to get it back up to where I can retire. Right now, if I retired today, my SS check would be 3 times what my pension check would be. Don’t knock SS. It may fail but not because the thought behind the program isn’t good – it will fail because of gov’t policies or the failure of our country to protect are not viable.

  4. I’ve served Active Army over 10 yrs and
    Civilian service in Army 20 yrs, total served 31 years then retired in 2012.
    But I and my spouse can’t use PX and commisary privileges.
    If you request to allows these privilege to
    DOD for civilian retire who served over 20 years, please do.

    Thank you

  5. Lifetime jobs, Cadillac pensions, health care and no fear of getting fired…….and STILL WHINING!! All of THAT is fully funded by me (and others!) the taxpayer. I cannot fund my own retirement account and health care costs(Obamacare) are going through the roof along with the deductibles. Wake up and smell what you are shoveling!

    • Get over it. Had it not been for the labor battles of public employees and unions, you would/would have worked 60 hr weeks, no vacation, no overtime, no sick pay, no OSHA protections, the list goes on. You…..stop your whining foe taking a free ride on the back of those who fought for what we still have. There is no middle class because the union busters were the destroyers.

  6. When I needed help getting set up for my Social Security retirement, I was quite frustrated because it often took a LONG time to get someone on the ‘phone. Considering we’re a country of over three hundred million, that is understandable! Each time I did reach someone, without fail they were patient, helpful, knowledgeable and totally professional. THANKS!!

  7. Lets get this straight. Millions of people hav pai into social security their entire working lives. It is not an entitlemnt. I was required to submit. And now that i am too old to work i receive no raises for the years of interest the gov. Has held my money. I also pay monthly for medicare plus buy additional insuance. The only entitlemnt is from the federal gov and tits workers hited to take my money and por it into the abyss entitlement called meicaid

  8. I have tried a couple of times to open my account but get rejected. I have been receiving a check for about 6 years or so. How can I get this done.

  9. 5/1/2016

    Harlem Social Security Office
    302 W. 126 Street
    New York, N.Y 10000

    Mr. Jermaine Johnson(Mid 40’s)
    Adult/ Youth Community Public Service Provider ’91-Presently
    Looking forward in seeing more years, Mental and Physically, I am happy to be part of the SSA Family 2002-Presently, God’s Will, and Thereafter, December, 2063
    Getting close to Dinner Good until 2026, 4/5pm

    It is all ready Food and Water Good until 2038 “The 6”

    Have a Safe Evening

    Jermaine Johnson
    It’s all Good
    A Friend(7)

  10. I do thank all those employees who work hard each day in order to eventually receive their EARNED Social Security when they retire. Most of them are honest, hardworking people! I also thank those who make SSDI and SSI available to those people who truly need it. NO complaints there.

    I DO NOT, however, thank our state and federal politicians who get little done for the time they put in and yet manage to vote themselves a raise nearly every year, as well as life time medical, etc benefits whether they ‘worked’ for 2 years or 30 years! Makes no different to them! It’s time they take a look around and realize they are, for the most par,t a laughing stock by those who ARE NOT politicians! I believe they need to clean up their act soon or there may very well be riots from the everyday people as there recently were in Iraq – that rebellion was NOT against ISIS, but against the Leaders of their Country, who, like ours make sure their pockets are lined and tend to ignore the everyday citizens! JUST! MY! OPINION!

  11. My parents began their working lives during the Great Depression. The enactment of a minimum wage improved my dad’s ability to provide for a family, and decades later my working-class parents were able to retire…not to penury and deprivation, but to sufficiency and the availability of life’s basic necessities, thanks to Social Security. When their health failed, Medicare provided for their care. During their entire adult lives, public servants made the way smoother for them. Over the decades, Social Security never failed to timely provide the funds due them and that kept them solvent. And I, their son, now in my mid-70s, am able to pay my bills and stay healthy with the help of public servants whose exertions in my behalf have never slackened. I am so thankful to the civil servants of every rank who help me sustain some dignity and a modicum of independence in my senior years, mindful as I am of how challenging life could be for those forebears for whom the ravages of age or disability and the consequent inability to work often condemned them to scarcity and suffering.

  12. I would think that we should all firmly and loudly shout out and press Obama to pay Social Security the same amount of $1.4 Billion Dollars into the Social Security Program as he paid Iran!!!!!!

    • Who paid Iran? The Iran Deal was an International negotiations. Would you rather that money go to fund another Bushic/Cheenyist war? Yeesh

      • DK
        A majority of congressmen and women, and senators also voted for that controversial war that was started on intelligence that was the same that England and other countries had also.

  13. Thank you for all your under-appreciated efforts to help those of us who depend on Social Security payments! The service we have received has always been friendly and helpful.

    • Thank you David! Your thoughts are important to us and we’re pleased when feedback is positive. We try hard to provide the best possible service to our customers and your satisfaction is our reward.

  14. First, I’d like to know why social security, once a cave is done it doesn’t look at an across the board appl I cation od a ruling? I’m referring in particular to a dual National Guards man having their WEP cut in half, especially after the 8th circuit court found in favor of Peterson v Astrue. Why should the government have to keep spending court/lawyer fees for every circuit court in this country when it could just make an across the board ruling. We award this to those who don’t pay in/new to the country but we can’t take care of our own feferal/military employees ? Something just doesn’t make sense

  15. Thank you Social Security workers for all your good work. I have met many employees and all are excellent and conscientious workers. Congratulations and special thanks to my daughter, who just retired after 38 years of service to the public, for her dedication to helping people.

    • Thanks for your feedback Coreen! We value your opinion of us and look forward to many more years of serving you in the future. We echo the “congratulations” to your daughter in her retirement and thank her for the many years of public service.

  16. Thank you Social Security for being there for me at time of need. Social Security was wonderful benefit that help sustain my family through my cancer. Every single Social Security staffer I worked during that period were polite and helpful. Great Job Social Security, we appreciate your outstanding efforts!

    • Thank you George! We value your opinion of us and look forward to many more years of serving you in the future.

    • Thank you Raymond! Your thoughts are important to us and we’re pleased when feedback is positive. We try hard to provide the best possible service to our customers and your satisfaction is our reward.

  17. Thanks to all who perform the necessary daily tasks to assist us in receiving all the info needed to keep the system flowing. Have never been disappointed when meeting with anyone in your offices.

    • Thank you Dennis! We’re pleased we can help. Social Security is committed to providing world-class customer service today and in the years to come.

  18. Are you freakin’ kidding me? For what? For you keeping some of our money for yourselves. For you not giving SS a raise last fall but the president can ask for a raise? For you who will not fix the VA for the military? And I mean FIX! Not band-aid the medical group. You can buy a thank-you cake with our money!!!

    • Rick Meilenzahl
      Congress was the one who robbed SS. The president has to get anything, including a raise authorized by congress. Clinton was the one who doubled the pay of the President and Congress approved. Of course the raise was not for himself, it was for whoever followed him, which he would not have known at the time. There have been several years in the last half dozen that there was no COLA in SS. The economy is stagnant and it is not going to get any better any time soon. I believe they are working on fixing the VA, of course, no fix is perfect.

  19. Hello,
    Thank You for the hard Work!
    Sadly,our Money from the Fond,Goes somewhere else!
    No raise! many Seniors are struggling.Medicaid Recipient
    Are In advantage,getting Health care,Other incentives free.What would happened if Millions of American did not earn SS? Seniors should not be undermined,Many still work Paying Medicare,Supplement Inc.Lets not overlook ,it is not a Gift,it is earned hard Way!

  20. Public Service week- my ass! No one is helping people on social security in Indonesia to cash their social security checks and US citizens are hungry even children. Does the US not honor US government checks in other countries. The consulate in Jakarta and the social security office will not address the crisis. Go ahead tell us what the US government is doing to solve the problem on this site; tell us that someone is willing to investigate the problem.

  21. In keeping with the spirit of this email, I want to thank SSA for their service. I have been retired 5 years now and my contacts with SSA employees has been professional and efficient. This includes everything from help in deciding when to start taking payments to recently working with Miss White in the Chicago office after my online account was hacked. I have always felt the employees truly wanted to help me. Additionally, we know as insurance practices go, Medicare is by far more efficient and more economical than the for profit insurance alternatives.

  22. Germans are renowned for being good savers, so it’s understandable that officials aren’t happy about the European Central Bank’s ultra-low interest rate policy. German Finance Minister Wolfgang Schäuble recently cited the ECB for causing “extraordinary problems” for German financial institutions and pensioners, but Credit Suisse analysts say it’s the other way around: German policies have kept domestic demand artificially low, which, in turn, has contributed to the need for the ECB to pursue extraordinarily accommodative monetary policy. Germany’s current account surplus reached 8.5 percent of GDP in 2015, its budget surplus is the highest it has been since reunification, and the savings-to-investment ratio is very high. Credit Suisse analysts suggest that Germany could help itself and the rest of the Eurozone by implementing more pro-growth policies while its economy is strong and borrowing costs are low. Among their prescriptions: encouraging capital investment, creating policies that spur more women to enter the workforce and increasing the number of hours they work. And a most timely recommendation: spending more money on education and training for the flood of refugees that have poured over the German border in the past year and liberalizing the services sector, both of which would help Germany’s newest residents to find jobs.

  23. TY SSA for all your hard work. Yes I get upset when we don’t get our little 3% raise which is desperately needed. I live in $11,000. yr prices of food going up and have to cut my food purchases short. SSA was very helpful with my transition of working to disability as I had worked since age 15. Didn’t go on welfare but did the best I could with my children. Everone from SSA has always been courteous and helpful when answering questions. They work very busy days. If you sit and wait in line to speak to a SSA agent it is very busy non stop! Not an easy job. Thank you all!! We do need more money in our cks.. TY

  24. Thank God and ssa for doing so much, people would be in a lot of trouble i myself went through poverty back in the 50’s when i was just a child when i lived in washington ,DC in old sw. always hungry wondering where could i get something to eat my mother was getting ssa at the time i think about 60.00 a month but after rent for a one room shack there was not much left for both of us my mother drink a lot i would come home from school when i went and she would be past out on the bed drunk no food no nothing it does make me angry when people complain about food they just don’t know i just wish we had more Presidents that care more about people and little children live in their shoes for a while it’s real sad so you see i’m thankful for getting what i do get now.

  25. just want to communicate how much appreciation everyones valuable job effects blesses all citizens of the united states of America. Thanks

  26. Thank you for your helpful ,friendly representatives . The wait times are sometimes long but reps are usually friendly and helpful. I was a customer service rep years ago. Thanks for all you do.

  27. Thank you for this opportunity to share and hear other people’s opinions. This open mindedness I believe can play a large part in getting our country uniting rather than diving! My deceased husband had a chronic and progressing blood disorder which he eventually died from. He had to go on disability which added to my work income allowed us to keep a roof over our heads. I worked all my life and of course paid into SS. I had to retire a few years early due to caregiving and am so grateful to get those checks each month we could depend on. I have never experienced anything negative with SS employees, and for that I’m grateful. Life gets hard enough at times. It was a low-blow tho when my husband died and I lost $700 a month income! I do get angry when our politicians call it ‘entitled, welfare, Ponzi Scheme, etc.’. All the while they’re writing IOU’s, listening to lobbyists and lining their pockets for a lifetime of security. A country that is unable or unwilling to care for our children and our elderly will not stand! And we’re beginning to see the handwriting on the wall. I pray for our country and our leaders daily. Thanks for letting me share. God bless us all.

  28. I want to thank all you corrupt employes at Social Security for blowing smoke up the working people butts.Your doing a good job.

  29. Whatever you do, don’t use Direct Express card services to receive your benefits. They are scamming the elderly. They offer no protection is your card is used unauthorized. They say they file a dispute but it is only a delay tactic for you to give up on the process. They have scammed me twice. It is a shame to use the elderly for monetary benefits. And what is even worse is the fact that they use the Social Security Adm. to their benefit.

  30. I want to thank Jeff at 855-807-8675 ext. 4075140 for his very clear advice and help in registering for social security and medicare.

  31. I want the administration in the Maryland office to know about an employee that helped us deal with an inept bank employee that kept us on the phone for 1 1/2 hours. She made a conference call direct to the bank that just opened a new account for us because our checkbook was stolen. She patiently waited while listening to abrasive music and finally made her own personal judgment to use our new account numbers for direct deposit of our monthly benefits. Her name is DARLENE M. and I was so grateful to her for her patience and her personal judgment to believe us about the new account. Darlene was an absolute godsend to me and I want you to know about her customer service and her professionalism. Please recognize her for her extra special help during a stressful transition in our life. Thank you, Charlene and Ralph G. PS. I sure hope this gets to the right desk so Darlene can be recognized. I would appreciate hearing a result of this email.

    • Thank you Charlene! We’re pleased we can help. Our employees are committed to providing the public with the best service possible. We will be sure to pass along your note to our colleague and her management team, as it helps knowing that we have made a difference to those we serve every day. We appreciate your feedback!

  32. I am FR 66 in July 2017.
    I will make $78000 this year.
    If I apply in July I figure that the income for the 6 months prior will be below the $44880 and not reduce my amount (2245).
    Is that correct?
    Then after July and forward no earnings limit.

    Thank You

    • Hi Bryan. If you retire the year that you attain your full retirement age, and your earnings will be over the limit for the year, we have a special rule that applies to earnings for that one year. The special rule lets us pay a full Social Security check for any whole month we consider you retired, regardless of your yearly earnings. If you reach your full retirement age in 2017, the limit on your earnings is $44,880 but we only count earnings before the month you reach your full retirement age. Beginning with the month you reach full retirement age, your earnings no longer reduce your benefits, no matter how much you earn. Also, keep in mind that if you reach full retirement age in 2017, you are considered retired in any month that your earnings are $3,740 or less and you did not perform substantial services in self-employment. Our system is set up to take applications three months in advance. When you are ready, you can complete your application for retirement benefits online. If you have additional questions, please call our toll-free number, 1-800-772-1213 for assistance. Representatives are available between 7a.m. and 7p.m., Monday through Friday. We hope this helps!

  33. I would like to commend SSA-representative name Ms. LeBeau, from West Covina, California office. She was exceptionally helpful in helping me with my issues. She went above and beyond to make sure all was taken care of in the rightful manner. I wish her success and progress in her future.

    • Your thoughts are important to us and we’re pleased when feedback is positive. Social Security is committed to providing world-class customer service today and in the years to come. We will be sure to pass along your note as it helps us know we have made a difference to those we serve every day. Thanks for your comment!

  34. I would like to take a second to acknowledge extraordinary service by one of the department employees at the Evanston I’ll office on Green Bay road. Ms R Debarry was simply so helpful and pleasant she really made my experience so helpful!

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