Appeal Your Non-Medical Decisions Online

woman on her ipadSocial Security has a new way for you to conduct business with us online. You no longer need to visit our offices or call us to appeal a denial or adverse action related to your benefits. Beginning December 10, 2016, you can file an appeal online for non-medical issues, even if you live outside the United States. Examples of non-medical appeals include those for overpayments and Medicare premium rates.

The online appeals application is simple, convenient, and secure; it guides you through every step of the process. From outlining your rights to an appeal, to publications on the appeals process, a fair review of your case is right at your fingertips. The online application also lets you upload supporting documentation and save your submission.

Submitting your appeal and necessary documents online will save time and can help expedite the decision. Here are some things you’ll need when you’re ready to submit an appeal:

  • Notice date or receipt from Social Security that explains what adverse action you wish to appeal; and
  • Supporting documentation you wish to add to your request for appeal.

You can learn more about our appeals process by reading our publication Your Right To Question The Decision Made On Your Claim.

Social Security is constantly looking for ways to make our services accessible and readily available when you need them. It’s part of our commitment to delivering excellent service and providing you with more options, like an online appeal, to conduct your business.


67 thoughts on “Appeal Your Non-Medical Decisions Online

  1. The SSA’s staff must be shrinking where they don’t have enough mail staff. Having the claimants input their appeal into the computer system saves the staff time opening the mail and inputting it into the computer system.

    When you have a high number of approval for disability, the number of applications increases. As the total number of approval decreases, the total number of applications decreases.

    Once you approve a person who is not severely disabled, they are going to get their family and friends to apply.

    • People are going to tell their neighbors that the are on disability in case the SSA CDI unit comes by asking questions. They don’t want their neighbors saying that they saw them mowing the grass or moving furniture. The neighbors see the scam and they apply too.

      • HEE HEE, HAW, HAW, HAW! Mercy, I had a good laugh on this one! Just mail your application down to Social Security, sit back and wait on your check! It takes experienced lawyers 2 to 5 years to get a qualified claimant on Social Security. Some of my really sick clients have DIED waiting on Social Security just to give them a hearing, let alone approve benefits. So, go ahead. Invite all your friends, neighbors, club members, people on your Christmas card list….everyone…to just apply. Really, why am I answer this kind lunacy? I must be as nuts as you guys are. Sorry.

    • They fired a ton of people in Queens NY because they can actually think and declined to do city of New York people wrong. A very nice woman was fired. The video is on YouTube. The ignorant staff member seen firing her is rationalizing us vs them mentality and it’s ok, all people walking in don’t deserve their benefits. Very sad.

  2. I am on mental disability. I learn some good stuff from the disability fraudsters. If you get caught mowing your grass, so say that they caught you on one of your good days and you can’t do it 40 hours a week.

    The landscaper only cuts your grass twice a month. You can do it yourself and make the excuse about not being able to do it 40 hours.

    Most people only go shopping once or twice a week, but they don’t do it every day.

    You can do what everyone normally does and never worry about being busted on mental disability. Just say that you caught them on one of their good days.

    • Talking about fraudulent applications, mental disability. And I bet you never paid into the system, or very little. That’s why there’s no funds for those who are legitimately injured. Go get a job and quit draining the system.

      • The system was drained by our leaders who like to sit home in comfort while others fight useless , unnecessary wars & get killed or injured. You people biker for a few dollars that the deserving are getting or should be getting. America is the richest country on earth, yet sadly we have the worst Medical, Social Security and benefits if any. I too suffer from Chemo brain, i.e (loss of short term memory.) if someone is mowing due to lack of funds and unable to do 40 hours now, please lay off those & let them live in peace.

    • Any idea the kind of medical evidence it takes to convince Social Security of a “mental disability” in the first place. It’s not that they take your word for it. Really! Unless you are suicidal or homicidal and have extensive hospitalizations for mental illness, forget about getting a check! They don’t need to catch you mowing the grass. They just stamp your application DENIED and move right along.


    • PLEASE take off your caps lock; type in lower case or regular sentence where only 1st letter of a sentence is capitalized.

      it’s considered SHOUTING and very hard to read for neuro cognitive folks….thanks! 😉

  4. So much for the mind of a crook. Seems like everyone is out for a plain old handout without ever earning it. I would hate to think I pleaded mentality disorder just to keep from working my way through life. I drive several to doctor appointments who claim mental disorder. As far as I conclude the most of them just need to accept some responsibility for themselves and get on with the good life. Ask not what your country can do for you, but what you can do for your country.

    • Brain injuries affect reasoning skills, speech, thoughts. Sad part is SSA staff knows this and purposely ignores it. Goes ahead and denies claims. There are thousands of suicides that could have been prevented if SSA chose to do the right thing.

      • You don’t know what you’re talking about SSA employees do not make medical decisions, the State does, they do make non-medical decisions which is what this article is about if you cared to stay on topic.

        • DENIED is SSA pre written piece of paper with different headings. You never saw one, did you sir. Which ever way you go it boils down to the roote, Medical, medical & medical. Try getting a $2 RX & pay $ 655 now in just a few months.

    • Yeah, right. Tell that to Sandra. She is 51 and worked like a dog at low paying jobs (hard manual labor) for 30 years. Then, she came down with pancreatic cancer, underwent 8 rounds of chemotherapy that the doctors call “shake and bake” because it baked her insides and caused her to have convultions for days after a treatment. Her hair and teeth fell out. She eats through a tube because she can’t eat reglar food. She told me yesterday that she wishes she had died before she began the therapy. And idiots get on here and talk about “taking responsibility” and crap. For every one person who gets SSDI by fradulent means, a thousand will die waiting on Social Security to find time to give them a hearing. 70 percent of applicants are denied. Only 42 percent will eventually get approved by a judge, after they have been examined, re-examined, poked, prodded, questioned, and had 3 or 4 doctors swear that they are not able to perform even simple, sedentary unsilled work. If it ever happens to you (and I hope it doesn’t), maybe you will understand. Sandra, by the way, was my client. She died last night during a convulsion following chemo. I’m in no mood to read this trash.

  5. Cannot believe someone actually came on site to tell others how to defraud SSI.. No wonder there are so many people making complaints.There should be a list established, if you make the list, you are restricted from any benefits for 5 years.No appeals, no legal beagles.

  6. I would like to think that most people realize that working is the best way to live a better, more fulfilling life? For those of us who are really disabled, work is a way better option!

    • Lies, third party hired in Buffalo NY purposely “misplace” documents. You can request your file and you will see for yourself. SSA will send you a cd and in a separate piece of mail a day or 2 later will send you your password. Then when you call the Syracuse office they decline to give you the name or title of who’s speaking and their tone, David, a few women decide to say “we deal with cases of people losing their house every single day, you’re nothing special and then they giggle or laugh and then hang up. That’s the type of people who work in the Syracuse office. Any questions?

      • Now I see why you make nutty remarks, you have a history with SSA and they are so used to you bothering them with nonsense that you have become the butt of their jokes.

  7. When trump privatizes social security and his cronies have raped the system no one will need to know how to cheat the system – there won’t be any money left….

  8. What is this about. Some people would fake it to gain a claim? I am sorry yo hear that. But I have a family member who can not work and is struggling with a lot they are bi polar and we struggle with him, it’s lije walking on egg shells. But these other people can not work, they sometimes feel so bad they hide in their room. We the family pay the price. But of ourselves i see people with handicap placards that no more are handicapped and they park there and along we come no space. We have to figure how to get our mobility scooter and struggle. Then I see these people park in another place and they walk the whole store nice going dude or dudettes I can not without that scooter. In Georgia they have handicapped people who check. That placard better match name on drivers license to whatever it was issued to Johnny smart guy. Then someone will clearly not be able to get out of it.thats sad people will do that either.

  9. The sad part is everything in the blog it’s true, a lot of people are getting Social Security and SSI and then you hurt it for the people that deserve it need it to survive

    • There are a lot of people who are homeless living behind Rome train tracks as we speak who have gone down to Utica, Rome and Syracuse SSA offices and we’re denied there and they were denied Department of Social Services. These people are vulnerable. They are their with their child or children.

      • The truth is that there are a lot of people posting with horribly uninformed beliefs because for 36 years they have been trained to blame all of life’s problems on the government (by career politicians ironically) while they still rely on the government for help. Go figure.

        The truth is that Congress set a high standard on what constitutes a disabling condition. A decision requires credible medical documentation. If you don’t get treatment, you have put yourself in a hole. The law also requires that you “have a condition that prevents substantial and gainful employment for jobs that exist in significant numbers in the national economy for a period of a year or a condition that will result in death.” Your Congress makes the law and likes nothing better than hiding behind the failures of any agency they deliberately underfund and cause to fail by their neglect. You vote for these jokers and then you re-elect them after your local office is closed or is down 50% of staff while demand increases and you have to wait hours for a chance to talk to someone or not get a busy signal. And then you elect a reality TV star as president to fix all this. Democracy, in order to function, properly relies on an informed electorate. Many of the folks posting here sadly may not meet that criteria. To believe that millions of the undeserving are on the rolls is profoundly false, ignorant and shameful.

        • I’ve got some pretty enlightening info for those that believe most people would rather live on SSD. I worked all my life and was diagnosed with cancer back in 09. The damage to my neck muscles from radiation causes me exquisite pain and is very disabling.

          I applied for SSD in 2011 after working 2 years and finally could no longer. I was denied for 3 years. That’s 3 years without income, which is S.O.P for SSD. I almost committed suicide sveral times. When I finally got on it, it’s payout was just over $1000 of which they take $147 of for health care.

          Why anyone who could work would choose to live a life with no money at all baffles me. I receive no additional help from state. No Food Stamps, No supplemental income, And I have applied but make to much money.

          Please explain yourselves as to why you think this is a better option?

        • Amen brother. Everyone has an opinion too! Your comment shows that you are intelligent, logical and well-informed, unlike most who just repeat baseless gibberish they hear from others, as if they were a bunch of demented parrots. Well said!

        • I worked for the gov’t for over 30 yrs., and the last statement above – by Tom – is “profoundly false, ignorant and shameful.” You would not believe what some of the people have been coached to do in order to gain benefits. Truly disabled people don’t need to be coached, but manipulative people will use children in ways unheard of when it comes to money!

    • Sounds like anyone can get disability but the disabled. Maybe that should be the new evaluation, if you can get disability, you are scamming the system and are therefore denied, and if you are denied then you are clearly disabled.

  10. Question of the day. Do you believe the one million backlog is by design, or is it not by design. How about lost files by SSD, by design or not by design. A doctor that you pay $35 copay saying your disabled, or a $300,000 per year SSD medical expert saying your not, by design or not by design. How about out of date medical listings used for medical evaluations, to see if you are capable to do jobs that no longer exist in our economy, BY DESIGN, OR NOT BY DESIGN.

  11. My SSI benefits have been suspended cause my mail from social security was sent back; how can I reverse this suspension, and get my benefits reinstated , and expedited?

    • Hi Eric. Undelivered (or returned) mail, may cause us to suspend your benefits. A suspension of SSI eligibility for “whereabouts unknown” is proper when we cannot locate a recipient and cannot determine his or her current eligibility status. Remember that if you receive Supplemental Security Income (SSI), you must always report your change of address, directly to us. To have your SSI benefits reinstated, you will have to visit your local Social Security office and speak to one of our representatives. If you are unable to go to the office, please call our toll-free number at 1-800-772-1213 and ask a representative to assist you. Representatives are available Monday through Friday between 7a.m. and 7p.m. Thank you.

  12. I recently applied for Part B medicare. Our combined incomes are around $160,000.00. 2013 was $158,171.00 – 2014 was 163,969.00 – 2015 was $317,125. due to withdrawing 401-K money to make a purchase. 2016 income is $160,283.00 which is our true income. SSA picks 2015 income forcing us to pay double which I would not mind if that was my income each year. Also I will retire in March 2017 making our income less to pay the higher price. I feel my payment should be based on my true income and not some gotcha number. That is not fair.

  13. I have been checking my Spousal Benefit appeal on this new online status page and have not had any problems. They just changed it, but they do not explain that you need two internet devices (computer, smartphone, iPad, etc), one to log onto the SSA online appeal status site and one to receive the new “security code” while you are on the SSA site. If you have no email address or texting capability you cannot use this SSA online appeal status site. I wish they would have considered senior citizens and their limitations. Some people only access a computer at the library, they are now cut off from this online appeal status site.

    • Hi Carol, we now use a second method to check the identification of my Social Security account holders when they register or want to access their account. You can choose either your cell phone or your email address as your second identification method. If you’re having difficulties accessing your account or need assistance processing your request for an appeal, please call our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day, or later in the week, thanks.

    • Our apologies, Dave. We’re sorry that you had difficulty reaching someone by phone. We may have been experiencing higher than normal call volume. Representatives at our toll-free number, 1-800-772-1213 (TTY 1-800-325-0778), are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the week or later during the day. Remember, many services, including applying for retirement, disability and Medicare benefits, are conveniently available anytime at our website. You can create a my Social Security account to review your earnings record and to get estimates of your future benefits. Also, we respond to questions and provide general information about our programs, through our Blog and Facebook page. If you have a general question, we encourage you to ask here. But remember, never post personal information on social media. We care about our customers and our representatives are working as fast as they can to resolve all inquiries, process new claims, and reduce backlogs. We hope you try us again.

  14. I may need help filing suit against SSA over a recent action and would need guidance from anyone who has been in same situation. I’ve been permantly disabled about 12 yrs now and receiving SSI disability without issues. This past yr I had the only update required out of the blue and was given a phone interview due to my medical disabilities one being long terms of bad months not allowing me to leave my home. They claim they could not find that interview and requested handwritten answers to questions on their form which I’m unavle to perform due to limitations of hands/fingers and forced violation upon my HIPPA rights if I ask another person to fill it out for me. No one offered another phone interview is allowed when asked for one. They now haulted my payments and I’ve filed an appeal but have not been contacted or kept updated on any of it at all. I have no clue whether my appeal was seen us in motion or anything at all and I requested to continue to get payments during the appeal and haven’t heard a thing on that either. They are taking time to give me a hard time over this yet they were supposed to start giving me my grandmother’s SSI 2 years ago and haven’t heard a peep from them about that. Anyone know how I would start process for that to get also backowed from 2 years ago?

  15. I need to know if decision on my appeal case can be deside by the judge before the appeal date it’s so long for the hearing.

    • Hello Carmen, it means that a medical determination has been made. Part of the process is complete. You should receive an “official” notification by mail soon, informing you of the results of the disability determination.
      For further assistance, please call our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks!

  16. Looking for an appeals form concerning the amount of my benefit. I had gone to my local office and was given the amount I would receive, and then the amount that was issued is different. Do I need to go back to my local office to resolve this?

    • Hello Lester, you can complete and sign the “Request For Reconsideration” form. You can take or mail the form to the local office. Generally, you must submit your request within 60 days from the date you received your “award letter” or the notice of our decision.
      For further assistance, call our toll free number at 1-800-772-1213, Monday through Friday, between 7 a.m. and 7 p.m. Thanks!

  17. I Was Approved For Social Security Disability But My Back Pay Was Split Up In Payments Like My Monthly Benefits ! I Received A Little Less Than Half Of My Back Pay And I Was Told By The Brockton Branch Christy Dr That The Other Portion I’D Receive In January Of 2019 ! I Was Appalled that I Was Denied The Other Portion Of My Back Pay Disability Benefits As A Segment Of The Policy States That “I Have The Right To Receive My Back Pay Earlier Than Scheduled !” My Living Situation Is From Friends Home To Homes I Am Disabled I Own An Expired Drivers License I’ve Earned A Bachelor’s Degree & Master’s Degree Credits CPR CNA CPA Certified A Business Owner 10+ Years Resident Of Massachusetts And More ! With One Lump Sum Would Have Enabled Me To Rent Being Un-homeless I’d Renew My Drivers Licence Pay Bills Buy Clothes Food And More ! All Of The Above Are Policy Stipulations Or Requirement To Receive All Of My Back Pay Not Scheduled Portions, Yet A Female Agent Backed Up By A Male Supervisor In The Brockton Branch Denied My Request For Early Than Scheduled ! Please Help…Thank You !

    • Thank you for contacting us, Mark. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.

      To inquire about back pay, you will have to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week.

Leave a Reply - (comment policy)

Your email address will not be published. Required fields are marked *