Online Services

Our New Customer Feedback Survey Helps Us Serve You Better

October 28, 2021 • By

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We recently launched our new Customer Feedback Survey. We encourage you to tell us how we’re doing by completing a brief survey on our Customer Feedback page. Your feedback is anonymous, doesn’t collect your personal information, and you can use it to rate your experience online, on the phone, and in your local Social Security […]

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Protecting Your Identity is Important to Us

October 19, 2021 • By

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We’re committed to protecting your identity. It’s an unfortunate reality that guarding against the release of your personal information sometimes becomes a necessity. We can help. In certain instances – like for victims of domestic violence – you may want to block access to your electronic Social Security record. You can request a block by […]

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Access Your New Social Security Statement Online

October 5, 2021 • By

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We have exciting news to share: we’ve redesigned your Social Security Statement (Statement) to make it easier to find the information you need. Who gets a Statement? A Statement is available to any adult worker who does not receive benefits. Your unique Statement gives estimates of future Social Security benefits that you and your family […]

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Social Security Services for the Hispanic Community

September 23, 2021 • By

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At Social Security, we strive to deliver great customer service and easy-to-access information about our programs. Our Spanish-language website provides information for those whose primary language is Spanish. There, your family and friends can learn about how to get a Social Security card, plan for retirement, apply for benefits, manage their benefits, and much more. […]

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5 Ways to Apply for Social Security Benefits Online

September 16, 2021 • By

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We continue to make it easier for you to access our programs and benefits. Our website offers a convenient way to apply for benefits online. You can apply online for: Retirement or Spouse’s Benefits – You must be at least 61 years and 9 months in age and want your benefits to start in no […]

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How to Change Your Second Factor Authentication for Your Personal my Social Security Account

September 2, 2021 • By

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This is part three of our three-part blog series, “my Social Security 101.” Miss the first two blogs? You can read Part 1 and Part 2 here. Did you recently get a new cell phone number or email address? If you did, you will need to update your personal my Social Security account to reflect […]

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New Online Options to Repay Overpayments

August 26, 2021 • By

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We’re pleased to announce that we’ve expanded the online options for you to repay overpayments. If you have an overpayment debt, you may be eligible to make a full or partial payment using Pay.gov or your bank’s online bill pay option. Pay.gov is a secure online service provided by the Department of the Treasury. Only […]

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How Our Expanded Compassionate Allowances Program Helps People with Severe Disabilities

August 16, 2021 • By

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On August 16, 2021, Kilolo Kijakazi, Acting Commissioner of Social Security, announced 12 new Compassionate Allowances conditions. Compassionate Allowances is an initiative that quickly identifies severe medical conditions and diseases that meet our standards for disability benefits. “Everyone who is eligible for benefits under the programs we administer should receive them,” said Acting Commissioner Kijakazi. […]

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Understanding Social Security Disability Benefits

August 12, 2021 • By

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Disability is something most people don’t like to think about, but the chances that you’ll become disabled are greater than you realize. Studies show that a 20-year-old worker has a 1-in-4 chance of becoming disabled before reaching full retirement age. Social Security pays disability benefits through two programs:   The Social Security Disability Insurance (SSDI) […]

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How Social Security Decides if You Still Have a Qualifying Disability

August 5, 2021 • By

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The law requires that we review the current medical condition of all people receiving disability benefits periodically to determine if they continue to have a qualifying disability. Generally, if your health hasn’t improved, or if your disability still keeps you from working, you’ll continue to receive benefits. Disability reviews support the integrity of our Social […]

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