Online Services

Providing Greater Access to Our Services

April 25, 2022 • By

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We continue to welcome people back to our offices for in-person service with or without an appointment. As we help more people in person, we want to highlight the best ways and times to access our services by phone or in person. We also encourage you to visit our website to conduct your business online […]

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Expanding Access to SSI: Getting Your Application Started Online

April 21, 2022 • By

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The Supplemental Security Income (SSI) program provides monthly payments to people who are 65 and older, and to adults and children with disabilities who have low income and few resources. SSI is a critical program for people facing barriers such as veterans, people struggling with homelessness, mental illness, and other challenges. SSI is also a […]

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Building a Better SSA.gov

April 18, 2022 • By

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We are excited to share a preview of our new website coming this year. SSA.gov is one of our most important tools for providing service. You told us we need to make it simpler and easier to use. So, we created a new design. It was shaped by information we gathered from customer interviews. We […]

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Social Security Administration to Resume In-Person Services at Local Social Security Offices

April 4, 2022 • By

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I am pleased to announce that local Social Security offices will restore in-person services, including for people without an appointment, on April 7, 2022. To avoid waiting in line, I strongly encourage people who can, to use our online services, call us, and schedule appointments in advance rather than walking in without an appointment. Phone […]

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my Social Security: What to Know about Signing Up or Signing In

January 20, 2022 • By

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We want to help you get the services you need as quickly and safely as possible. Your personal my Social Security account is your gateway to doing business with us online. Whether you receive benefits now or in the future, you will want to create your personal my Social Security account or use the one you may already have. […]

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Take Control with Social Security Online

January 6, 2022 • By

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We continue to add more services you can access through your secure my Social Security account. Use your personal my Social Security account to check your Social Security record and complete your business conveniently and securely from home or on the go. If you do not currently receive benefits, you can: Request a replacement Social Security […]

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Social Security’s Top 10 Web Pages for 2021

December 30, 2021 • By

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There’s no better place to do your business with us or get answers than on our website. We’re always working to improve our web pages and add online services to better serve you. Here are our top 10 web pages of 2021: Open your own personal my Social Security account, where you can verify your earnings, […]

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My Social Security’s Four Super Powers

November 23, 2021 • By

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Did you know having a personal my Social Security account is almost like having super powers? Think about it. It protects you, and you can even look into your financial future. Check out these four features that can empower all working Americans who pay into Social Security. Saves You Time You may think you need […]

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My Social Security’s Four Super Powers

Our New Customer Feedback Survey Helps Us Serve You Better

October 28, 2021 • By

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We recently launched our new Customer Feedback Survey. We encourage you to tell us how we’re doing by completing a brief survey on our Customer Feedback page. Your feedback is anonymous, doesn’t collect your personal information, and you can use it to rate your experience online, on the phone, and in your local Social Security […]

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Protecting Your Identity is Important to Us

October 19, 2021 • By

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We’re committed to protecting your identity. It’s an unfortunate reality that guarding against the release of your personal information sometimes becomes a necessity. We can help. In certain instances – like for victims of domestic violence – you may want to block access to your electronic Social Security record. You can request a block by […]

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