COVID-19, Online Services

A COVID-19 Update from Our Commissioner

March 19, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that scammers may try to trick you into thinking the pandemic is stopping your Social Security payments but that is not true. Don’t be fooled.

To protect you and help stop the spread of this coronavirus, we cannot accept visitors in our offices at this time. There are several other ways you can get help. Many services are available online. If you have a critical need that you cannot address online, we can help you over the phone.

Please visit our website to find out what services we are continuing and which ones we are suspending, how to contact us, and important information about deadlines we are extending to ease the burden on you and medical providers during this pandemic.

You can subscribe to receive email or text message notifications. Please share this information with your family and friends to help us spread the word.

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About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)

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Comments

  1. Kenyatta P.

    Can you please give us some information about people that have payees that got Direct Express that’s on disability it seem like we’re not going to get a stimulus check but everybody else that’s disabled that’s got a direct express want to get their money I don’t see what’s the problem if we all got disability and on Social Security please let us know because this is worrying when you disable and you’re supposed to get a stimulus check and all this red tape for disabled people that’s really not fair thank you have a blessed day

  2. Kenyatta P.

    It seemed like people that have payees that’s disabled can’t find no information about the stimulus check every week every other week There’s new information but we being left behind I just want to know why people that’s disabled that has a payee and has Direct Express can’t get there stimulus checks on the 13th like everybody else what seems to be the problem and you guys are not telling us nothing that’s really not fair

  3. Kenyatta P.

    I’m a person that is disabled and I’m on Social Security and it seems like cuz we got a payee and get direct express we’re not going to get a 1200 stimulus payment you guys don’t give us no information and you leave us behind why is that weed that’s disabled need a stimulus check also but it’s always some red tape or something about us being left behind I wonder why if everybody else got Social Security and Direct Express why do people would pay he’s can get their money just like everybody else what is the

    • Vonda V.

      Hi Kenyatta, thanks for using our blog. The Internal Revenue Service, which is part of the Department of Treasury, will be making Economic Income Payments to eligible people. To help you quickly and easily determine whether you need to take any action to receive your Economic Impact Payment, check out the step-by-step instructions on the Social Security and Coronavirus web page: https://www.ssa.gov/coronavirus/#anchorA. On that page, you will also find details about how the IRS will send economic impact payments to individuals that have a representative payee.

  4. Karen R.

    I’m just wondering when I will get my stimuluscheck. Is it possible for you to let me know? Thank-you for your time.

  5. Kim B.

    I have an unusual situation where my husband cannot hold a job that will be monetarily substantially gainful ever again due to a traumatic brain injury he suffered from a car accident 11 years ago. He lost the career of a lifetime at a well known company and cannot do anything that requires using his brain, balance, patience, or focus for more than three hours at time. This has brought him to working at our kids school for a couple hours a day in the cafeteria to get him out of the house and to help him feel like he is contributing to life and our household. The kids love him at the school and it’s great for his soul to feel loved and needed. But can you please explain to me why we would not be entitled to a partial compensation to unemployment insurance as he has also been displaced of his job just like everyone else due to covid-19? Shouldn’t he also be compensated for his part time unemployment hours and should not be punished simply because he is currently receiving social security disability? He has still lost the other part of his income? This does not matter when he is collecting and also getting his part time salary from his little cafeteria job? Which we do report to social security by the way. Please explain this to me?

    • Vonda V.

      Hi Kim, thank you for using our blog. We are unable to answer questions about unemployment insurance as each state administers its own program. Please visit the U.S. Department of Labor’s web page for unemployment insurance details. We hope this helps.

  6. Don D.

    All you federal people say how easy to use your web sites are me and a friend spent hours trying to find out if I needed to register to get it
    By the time we got finished with the”easy to use” for non filer ssdi section o was still at a loss I have no idea when or if I will receive it because you will not let me log in to check my status

  7. nathan p.

    when is the stimulus coming?

  8. Faith S.

    Hello, hope all is well with you our family has suffered looking forward to seeing them . Could use the economic help. All the best.

  9. Carl P.

    Where the hell is the stimulus for SSI recipients

  10. James P.

    Who can you contact at the Treasury Office to get us some answers as to when they ever plan to make the payment as the law states they must. Congress has passed the law or was that just a suggestion that the President signed and told the world it is done. I am confused about everything that I have read states if you are receiving SS payments then it will be Directly Deposited and we must do nothing to make this happen. Or is this Congress saying one thing and doing another as they have don for the last 61+ years of my life?

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