A COVID-19 Update from Our Commissioner

I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that scammers may try to trick you into thinking the pandemic is stopping your Social Security payments but that is not true. Don’t be fooled.

To protect you and help stop the spread of this coronavirus, we cannot accept visitors in our offices at this time. There are several other ways you can get help. Many services are available online. If you have a critical need that you cannot address online, we can help you over the phone.

Please visit our Coronavirus Disease (COVID-19) page to find out what services we are continuing and which ones we are suspending, how to contact us, and important information about deadlines we are extending to ease the burden on you and medical providers during this pandemic.

You can subscribe to receive email or text message notifications when we update our Coronavirus Disease (COVID-19) page. Please share this information with your family and friends to help us spread the word.

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2,352 thoughts on “A COVID-19 Update from Our Commissioner

  1. It seem like people that’s disabled and have a payee are getting left behind you people can have no answers for us the IRS has no answers for us this is not fair we struggle we on a fixed income and we was promised to stimulus check and now here it is on the 13th people don’t have a check the government making this harder for people that’s poor there’s people all around me getting stimulus check that’s on disability that never filed a tax return but here it is I haven’t got a tax return yet and no one want to give us answer the IRS Social Security I feel that’s not fair you treating us like we not Americans what is going on with this system it’s simple if people that’s on disability should be all in one batch and get their money on Direct Express cards I don’t see what is the problem you’re making it hard for people that’s poor and disabled to get a stimulus check you get on the payment or and it can’t even tell you what’s going on with your payment this is not fair I pray to God that this government do the right thing because it seemed is not in everybody’s taking credit like they helping us Americans out here are struggling with rent and food and people that’s got disability is not getting their money on time why is that and you people cannot answer the question and you guys are the government

  2. I can beleave SSI with less income is the last people in get the stimulous check.. (and have a lot used to get it)We dont file taxes at all on my case ( I dont file taxes since 2006.till present for health problems ) why IRS dont do DIRECT DEPOSIT straigh to our Direct Express Card..months ago we live with poor and very low income and have to wait months for see that $1200.00..is ridiculous and insane some dont have dependents why do to much burocracy..!!..Social Security dont Help at all us.. to fix it.. (Commisioner iether)
    First they say file for Non file and after tell us dont file because will be deposit in out Direct xpress card . Some people dont have bank acct .. stop play with prople do your job!!

  3. I’m on ssdi without a representative payee, I’m a veteran . I still didn’t get a stimulus check please help Edward A Waller Jr

  4. How can an immigrant, over 12, with DHS work authorization get their Social Security Number and card so they can begin working when the Social Security Offices are closed, and an in person interview is required?

  5. I’m on SSDI , and others on SSDI got their stimulus payment April 29th but me , then it said early May (nothing) then it said mid May(so far nothing ) but others are getting theirs on the direct express debit card like i do on the 3rd of every month , so why is it such a wait to receive the stimulus payment ? , im feeling left out as well as others .

  6. i have a newborn and he needs a social security card how do i get one for him i cant because the office is closed he needs sooner care.

  7. Request information about receiving the Stimulus Check. I’m receiving SSI & worked P/T until I was Terminated in March. Being Disabled isn’t what I chose & I’m making the Best of it! Please reply to clarify & help by updating the information I’m requesting. I’m praying for Christ to step in & help those making the decisions. Amen! Pray 4 Peace!

  8. My husband and I received a stimulus deposit last month the same day I received my SS. We will we get another check? Thanks for all you great people who work so hard for us.

  9. I’m wondering if my Social Security application is being held up or slower processing than normal due to COVID 19. I applied on March 5, 2020 which was 10 weeks ago and have not heard anything yet.

    Stephen Culp

    • Hi Stephen, thank you for using our blog to ask your question. You can log in to or create a my Social Security account to check the status of your application online.

      If you are unable to check your status online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) or your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  10. Is $1200 really solved our financial conditions? Think of it, US can do better.
    Hopefully you do your best and it the public hear you. Good luck.

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