COVID-19, Online Services

A COVID-19 Update from Our Commissioner

March 19, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that scammers may try to trick you into thinking the pandemic is stopping your Social Security payments but that is not true. Don’t be fooled.

To protect you and help stop the spread of this coronavirus, we cannot accept visitors in our offices at this time. There are several other ways you can get help. Many services are available online. If you have a critical need that you cannot address online, we can help you over the phone.

Please visit our website to find out what services we are continuing and which ones we are suspending, how to contact us, and important information about deadlines we are extending to ease the burden on you and medical providers during this pandemic.

You can subscribe to receive email or text message notifications. Please share this information with your family and friends to help us spread the word.

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About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)

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Comments

  1. lisa m.

    my husband and I claim my mother on our taxes is she still able to receive the stimulus ? if yes how do I sign her up for it

  2. Jacquelyn B.

    I am a 66 year old social security recipient. I live in Florida. It is May 9 and i still have not received my stimulus payment. Can you please tell me when to expect it? I have no dependents and have direct deposit. Please help me.

    • Vonda V.

      Hi Jacquelyn, thank you for using our blog. The Internal Revenue Service, which is part of the Department of Treasury, will be making Economic Income Payments to eligible people. Therefore, we do not have a schedule of these payments. You may find the IRS Get My Payment Frequently Asked Questions web page helpful.

  3. Jane M.

    I did not receive my SS payment this month. Why?

  4. Joanne

    I have been receiving SSDI since 2003 an$ no stimulus. I owe no taxes, no child support. I don’t understand why my payment is not here.

  5. stephen w.

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  6. Linda A.

    Did not receive my $1200 check yet. When can I expect it.

  7. thomas

    me same ssi and ssdi received both deposits to card no stimulus yey

  8. thomas

    i receive ssi and ssdi both had no stimulus yet

  9. James

    Hello, I am receiving SSI and SSDI and still have not received any stimulus payment, when I check the IRS Get my Payment information tool, it just keeps saying Payment info not availiable. I know that I am eligible, no dependents, but concerned since we are in the early May.
    Anyone else having this same issue with payment status app?
    Thanks

    • Albert

      Same here except I’ve been getting SSDI since 2008 I dont have to file taxes I have no dependents and I have direct express I never got the stimulus either people I know did but I have not and it’s still saying payment status not available. I check the mail often still nothing. If I get it I get it I don’t I don’t .

    • Felicia

      James, I Am Having The Same Issue Everytime I Enter my Information I Am Getting The Same Issue Payment Status Not Available. That Payment System Seems No Good For Alot Of Us Social Security Receipts It Don’t Make No Dam Since The Changes The Irs Has Put Us Through To Get This Stimulus Money The Government Should Have Just Let Security Administration Handle Our Share Of The Stimulus Money Because The Irs Keep Giving Us The Around About Our Payment Dates And Keep Changing Them It Has Been A total Burden And Disaster The Way Social Security Receipts And Veterans Receipts Have Been Treated. These Bill Was Passed Way In March And Here It Is Almost Middle Of May We Were Suppose To Have Gotten Our Money In Early May With Our Regular Benefits Now They Pushed Alot Of Social Security Receipts And Veterans Receipts Stimulus Pay Date The Middle Of May The Whole Dam Thing Is Not Handled Right And Not Professional The Irs Have Been Sending Dead People And Illegal Immigrants Stimulus Money And Here We Are The American People Alot Of Us Still Have Not Gotten Shit And Then On Top Of That It Is No Dam Excuse Why We Have To Wait So Long To Get Our Money When The Dam Goverment Already Have Our Information On File With Social Security It’s Alot Of Bull Shit And Corrupted Shit Going On With Irs They Need To Fire Their Dam Asses And Do A Hell Of Alot Replacements So We Can Get Our Dam Money It’s Been A Long Wait And Held Up Long Enough Irs Release Our Dam Money You Have Ran Out Of Fucking Excuses Just Give Us Our Dam Money Like You Did Everybody Else!!!!

  10. Alice A.

    I’ve been on disability for abiut 3 years and I haven’t received a stimulus payment. I have a direct express can=d from SSA

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