Online Services

You Know Where to Find Us (Because We Make It Easy)

January 21, 2016 • By

Reading Time: 1 Minute

Last Updated: November 6, 2023

you know where to find usFor 80 years, Social Security has been there for you and your family when you need us most. And, finding us at our field offices, where you can speak with an employee face-to-face, is easier than ever!

Our handy Field Office Locator is accessible from your computer and mobile device. On the website, you can enter your zip code to find the address, phone number and hours of the Social Security office closest to you. You can also use this tool to see a map and get directions; if you’re on your mobile device, it will even give you turn-by-turn directions.

Since you are already online, you could skip the traffic and lines by taking advantage of our other online features, too. Check out What You Can Do Online, where you’ll find that many of our services are just a click away!

For example, you use the Retirement Estimator to estimate future benefits, apply for Social Security benefits online and sign up for a personal my Social Security account. Setting up a personal my Social Security account is convenient and secure. You’ll have access to your Social Security Statement, and if you already receive benefits, you can view and print your verification letter and manage your benefits.

Some people prefer doing business in person, though, and that’s why our offices are there! Our employees are passionate about providing you with the best service possible, and we’re proud of our long history of doing so. When you visit us, whether in person or online, we’re always ready to help!

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About the Author

Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications

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Comments

  1. Doris E.

    My information could not be located online using my social security number. I really don’t understand why. I am 72 years old and have had my social security number for most of my life. This is unacceptable since I have been working most of my life and I am receiving monthly checks.

  2. Kenneth G.

    what is the phone number of the ssa in mesa arizona

    • A.C.

      Hi, Kenneth. To find your local office information, please visit here. Thanks!

  3. Rosalie H.

    Where is the nearest SS office? I need an in person visit or appointment to figure out my Medicare application. I moved recently from Canada to the Big Island of Hawaii, as a snowbird. I have my coverage in Canada but not here. I sent info to health care .gov from Vancouver, BC, back in August or September. I sent documentation as requested online (if it went through to the right place) and duplicate hard copy from here in HI last week.
    The online resources do not seem applicable to me and do not help.

    I now live in Kamuela, HI, zip code 96743

    Thanks!

    • A.C.

      Hi, Rosalie. To find your local Social Security office information, please visit here. We hope this helps.

  4. Clarito

    I received a no reply lvague email from SSA about required documents with no specific information on the required needed document I need to provide. I have been contacting the numbers provided in the email in which I have been directed and redirected to call other SSA 800 numbers.

    • A.C.

      Hi, Clarito. If you still need assistance, please call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. For your security, we do not have access to private information in this venue. We hope this helps.

  5. Mike M.

    can I schedule an appointment at my local SS office thru this site? if so, how?? Thank you.

    • A.C.

      Hi, Mike. At this time, there is not a way to schedule an appointment online. Generally, with an appointment, you will be helped before our walk-in customers. You can schedule an appointment with your local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday and a representative will assist you. Thanks!

  6. Janice

    I am trying to find out if the funeral home notified Social Security of my husband’ s death so Medicare was notified. I have been unable to get through by telephone. I have been trying for days to get through with no success.

    • L.A.

      Hi Janice. For the security of the American public, we do not have access to personal records in this venue. You may contact your local Social Security office for information on your request. We hope this helps.

  7. Penny

    Hello I am unable to get a straight answer, I injured myself in 2013 received stip & award for temporary permanent disability and permanent partial disability, now monies are paid and finished.
    ssi office is trying convince me to sign a withdrawal form because I am approved for both
    Ssi and ssdi because payment schedule might come earlier. It sounds odd. Why do I need to give up my rights for a scheduling preference?

    • L.A.

      Hi Penny. For your security, we do not have access to your aunt’s personal information in this forum. For specific questions about your account, please call our toll free number, 1-800-772-1213 (TTY 1-800-325-0778), from Monday through Friday, between 7:00 a.m. and 7:00 p.m. You may also contact your local Social Security office. We hope this helps.

  8. James B.

    I can’t find anyway to make an appointment, do I just show up at a field office and hope for the best? I need an appointment early in the morning on 11/25/2019 for the field office for zip code 33813, which is 550 Commerce Drive , Lakeland, FL. 33813

    • L.A.

      Hi James. Please note that for your security, we do not have access to your personal information in this forum. In your situation, please call our toll-free number, 1-800-772-1213 (TTY 1-800-325-0778), from Monday through Friday, between 7:00 a.m. and 7:00 p.m. You may also contact the local Social Security office. We hope this helps.

  9. Stuart R.

    Can my ex-spouse collects SS benefits from my benefits even if I do not start collect yet? We were married for more than 10 years and I will start collecting
    September 2020.

    • L.A.

      Hi Stuart. To be eligible for divorced spouse benefits, you and your ex-spouse have to be age 62, and she cannot be eligible for a higher benefit on your own record. You do not have to have filed for benefits, but, again, both, you and your ex-spouse have to be age 62. For more information about divorced spouse’s benefits, please visit our Benefits Planner: If You Are Divorced. For specific questions about your case, please call our toll-free number, 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7:00 a.m. and 7:00 p.m. We hope this information helps.

  10. patric d.

    You need live chat not automated which is useless.

Comments are closed.