General, Online Services

Take Control with Social Security Online

January 6, 2022 • By

Reading Time: 1 Minute

Last Updated: January 25, 2022

couple reviewing information on a tabletWe continue to add more services you can access through your secure my Social Security account.

Use your personal my Social Security account to check your Social Security record and complete your business conveniently and securely from home or on the go.

If you do not currently receive benefits, you can:

  • Request a replacement Social Security card.
  • Review your earnings history for accuracy.
  • See an estimate of your future Social Security benefits to help you plan when to start receiving benefits.
  • Compare benefit amounts depending on what age you start receiving benefits.
  • Check the status of your Social Security application.

If you already receive benefits, you can:

  • Get a benefit verification or proof of income letter.
  • Request a replacement Social Security or Medicare card.
  • Set up or change direct deposit.
  • Change your address.
  • Get a replacement Social Security 1099 form (SSA-1099).
  • Opt-out of certain mailed notices.

Your personal my Social Security account includes a secure Message Center where you can receive communications from us. For example, you can view your annual cost-of-living adjustments before you would normally receive them in the mail. You can also opt-out of receiving notices by mail that are available online.

We designed these online features to save you time. You can create your personal my Social Security account today.

We offer many other online resources on our Online Services page. Please let friends and family know they can access them from the comfort of their home or office – and on the go from their mobile phones.


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About the Author

Dawn Bystry, Deputy Associate Commissioner, Office of Strategic and Digital Communications

Deputy Associate Commissioner, Office of Strategic and Digital Communications

Comments

  1. Tanya

    I have not received my SSA-1099 and when I go online under “replacement docs” I do not see the box to print out the 1099 as it states. There is only the option to print a replacement SS card or my medicare card.

    Why would this be the case?

  2. Larry P.

    My wife and I have not received our 1099’s for tax year 2021. When I go online, it says I’m not earning any benefits, which is not true. I have received a paper letter telling me what my benefits are but this letter does not appear online. How often is the site updated?

  3. Kwaiting l.

    Is there anyway that I can opt-out the paper copy of my SSA 1099 form?
    Thank you.

    • Ann C.

      Hi, Kwaiting. Individuals and representative payees with a my Social Security account can opt out of receiving notices by mail that are available online via the Message Center, including the Social Security annual cost-of-living adjustment and the income-related monthly adjustment amount benefit rate increase. For more information, visit our Opt Out of Mailed Notices page. We hope this helps. 

  4. Family I.

    How can we earn without investment?
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  5. Arif W.

    Hello, security with social media is very challenging nowadays.

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  6. Patricia

    I have not received my benefits for the year 2021 so I can file my taxes when can I get this information

    • Ann C.

      Hi, Patricia. Thanks for your question. It sounds like you are referring to the SSA-1099, tax form Social Security mails each year in January to people who receive Social Security benefits. The SSA-1099 is mailed by January 31 each year. If for any reason you do not receive your SSA-1099 in the mail by then, starting on February 1, 2022, you can request a replacement SSA-1099/1042S for Tax Year 2021 by visiting your personal my Social Security account. We hope this helps.

      • Larry P.

        My wife and I have not received our 1099’s for tax year 2021. When I go online, it says I’m not earning any benefits, which is not true. I have received a paper letter telling me what my benefits are but this letter does not appear online. How often is the site updated?

        • Ann C.

          Hi, Larry. For additional information on how to request a replacement SSA-1099/1042S for Tax Year 2021, check out our Frequently Asked Questions. You also may be able to request a replacement SSA-1099 by using our automated telephone service at 1-800-772-1213. You can conduct the automated services 24 hours a day. At the prompt, indicate that you’re requesting a replacement SSA-1099. We hope this helps.

      • Tanya

        I have not received my SSA-1099 and when I go online under “replacement docs” I do not see the box to print out the 1099 as it states. There is only the option to print a replacement SS card or my medicare card. Why would this be the case?

        • Ann C.

          HI, Tanya. For your security, we do not have access to private information in this venue. For additional information on how to request a replacement SSA-1099/1042S for Tax Year 2021, check out our Frequently Asked Questions. You also may be able to request a replacement SSA-1099 by using our automated telephone service at 1-800-772-1213. You can conduct the automated services 24 hours a day. At the prompt, indicate that you’re requesting a replacement SSA-1099. We hope this helps.

  7. Lucie A.

    I have not received my new cost of living letter for 2022. I can’t sign in online as I have requested a password request 4 times and it hasn’t shown up in my mailbox.
    I am on Social Security SSI and every time I call I get hung up on and the person is rude and short.
    My address is 51 Mum Lane
    Altoona Wisconsin 54720.
    Pleae send me a new letter.

    • Ann C.

      Hi, Lucie. We are sorry to hear about your experience. For your security, we do not have access to private information in this venue. We encourage you to continue to work with your local office. You can ask to speak to a supervisor on your next call.  To change your password on your personal my Social Security account, you may find our blog, my Social Security 101: When You Need Additional Help With Your Account helpful. You can submit feedback by visiting our Contact Social Security page. Once there, select the “Email Us” link. This will take you to the “Email A Question to our Support Team” form where you can complete and submit a compliment, complaint, or suggestion. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.

       

  8. jerry

    How can I be sure that this is a valid request for information?

    • Ann C.

      Hi, Jerry. Thank you for your question. We take protecting the public’s personal information very seriously. All of our online applications use an identity verification process to protect the privacy of your identity and your Social Security information. Using our online services to conduct business with Social Security is safe and secure. In addition, our goal is to provide helpful information to as many people as possible. We hope this helps. 

  9. Margaret M.

    I would like to set up Fed tax deductions thru my social security online due to COVID concerns

    • Ann C.

      Hi, Margaret. In order to have taxes withheld from your Social Security benefit, you must start by printing, completing and submitting an IRS Voluntary Withholding Request Form (Form W-4V). On this form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld. The Form W-4V (to withhold federal taxes from your Social Security benefits) can be returned to your local Social Security office by mail. Please see our Benefits Planner: Withholding Income Tax From Your Social Security Benefits web page for more information. We hope this helps.

  10. malinda

    Can you please check this is more favourable:
    https://georgemandell.org/

Comments are closed.