General, Online Services

Take Control with Social Security Online

January 6, 2022 • By

Reading Time: 1 Minute

Last Updated: January 25, 2022

couple reviewing information on a tabletWe continue to add more services you can access through your secure my Social Security account.

Use your personal my Social Security account to check your Social Security record and complete your business conveniently and securely from home or on the go.

If you do not currently receive benefits, you can:

  • Request a replacement Social Security card.
  • Review your earnings history for accuracy.
  • See an estimate of your future Social Security benefits to help you plan when to start receiving benefits.
  • Compare benefit amounts depending on what age you start receiving benefits.
  • Check the status of your Social Security application.

If you already receive benefits, you can:

  • Get a benefit verification or proof of income letter.
  • Request a replacement Social Security or Medicare card.
  • Set up or change direct deposit.
  • Change your address.
  • Get a replacement Social Security 1099 form (SSA-1099).
  • Opt-out of certain mailed notices.

Your personal my Social Security account includes a secure Message Center where you can receive communications from us. For example, you can view your annual cost-of-living adjustments before you would normally receive them in the mail. You can also opt-out of receiving notices by mail that are available online.

We designed these online features to save you time. You can create your personal my Social Security account today.

We offer many other online resources on our Online Services page. Please let friends and family know they can access them from the comfort of their home or office – and on the go from their mobile phones.

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About the Author

Dawn Bystry, Acting Associate Commissioner, Office of Strategic and Digital Communications

Deputy Associate Commissioner, Office of Strategic and Digital Communications


  1. doodle k.

    Thanks for sharing! Can you tell me; Is it any my personal My Social Security account includes a secure Message Center where I can receive communications from anyone. Thanks!

  2. doodle k.

    Thanks for sharing! Can you tell me; Is it any my personal My Social Security account includes a secure Message Center where I can receive communications from anyone. Thanks!

  3. Michael H.

    Very useful post I really appreciate thanks for sharing such a nice post.

  4. John D.

    I can’t create a “My Social Security” account. When trying to verify my information (name/SSN/address/etc.) it tell me my information cannot be verified, and I’ve now been locked out twice. Tried calling the hotline and waited an hour before giving up. Is anyone at the SSA working?

    • Lucie W.

      No I doubt it. I can’t log in and they say that I put in the wrong information. They locked up my account.
      I have tried to call their 1 800 number.

  5. M. D.

    After 38 years I and my spouse married, I read that it is my responsibility to report this change in status to the ssa. I am having trouble doing this. I talked to an ssa person ( 30 minutes on hold )and was told there was no reason to update my status. Help out with a form or other means to report

    • Ann C.

      Hi, M.D. If you receive retirement or Social Security disability insurance (SSDI) benefits, your marriage will not affect your benefit. If you are receiving Supplemental Security Income (SSI), widow or widower’s benefits, your marriage may affect your benefit. To learn more about how marriage affects benefits, please visit our Frequently Asked Questions. We hope this helps. 

  6. Reyes

    I’m tired of trying to put try to get a social security account and they say I put down the wrong information and they’re dumb because I put in the right information I should know what my name is I should know what my social security is I know where I live they don’t know crap it’s pissing me off cuz I try and try and try and they keep blocking me all the time I just feel I’m getting fed up with them I think there’s something wrong with this system they need to fix it so that way people who are disabled and born retarded they can be able to get account social security account without being frustrated and pulling their hairs out because of them

    • Lucie W.

      I know how you feel. I have tried many times and no response.

  7. mark J.

    I applied for social security on Jan. 13. I click the date option to start my benefits in Jan, 2022. When the application is approved will I get paid starting on Jan. 1 2022?

    • Ann C.

      Hi, Mark. Retirement benefits are paid the month after they are due. So, for instance, if your want your benefits to begin with the month of January, you will receive your benefits in February. The exact payment date is determined by your date of birth. We hope this helps.

  8. anthony C.

    I tryed to log into my account , but was unable
    to do so. is there a problem with site

    • Angelareyes

      Yeah I know I have a problem trying to set up ascience it up at my account with social security and they’re saying I’m putting the wrong information they’re so dumb cuz I I know it my information I know everything and I don’t know where the hell they are coming from I think they’re more stupider than we are and it’s pissing me off cuz I can’t even go online and try to get my

      • DAMITA J.

        I can’t create a account online

    • Ann C.

      Hi, Anthony. We are sorry to hear you had difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter a problem with your personal my Social Security account, please call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 7:00 p.m. At the voice prompt, say “help desk.” We hope this helps.

  9. Maci

    When will offices reopen? Other state and federal offices are open and have found a way to deal with Covid. Why not the Social Security office? At a time when there are so many scams on the internet many people do not feel secure submitting personal information on line.

  10. Mark S.

    Use Social Networking sites but with safety. Great post to aware with social sites.

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