See What You Can Do Online!
Reading Time: 1 MinuteLast Updated: August 19, 2021
For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:
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Tags: retirement benefits, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Kathy m.
Can a person who was on ssi for a yr then turned 62 and was told 4 months later you have to now turn to government early retirement and $693 a mo , can that person apply for disability also if that the reason why the person was on ssi ?
Roger B.
I am trying to notify the passing of my mother, Marie Bloomquist, xxx-xx=xxxx, on January 6, 2020. In calling I ask for a call back but it puts me through to a wait which is said to be over 1 hour 15 minutes.
A.C.
Hi, Roger. We are sorry to hear about your loss. Typically, the funeral director notifies us of an individual’s passing by sending the deceased person’s death certificate to their local Social Security office. However, you may report the death of your mother by submitting her death certificate to your local Social Security office. We hope this helps.
Robert H.
Hello,
I believe I was scammed.
In short, I was contacted and fell for their scam.
I cave them a confirmation of my SSN and bank name.
What do I do now?
Thank you,
Robert Herrera.
A.C.
Hi, Robert. Generally, identity theft issues are handled by the Federal Trade Commission. You can find more information on their website: http://www.idtheft.gov or by calling 1-877-IDTHEFT (1-877-438-4338). To learn more about the steps individuals can take to prevent or resolve issues of identity theft, check out our publication, Identity Theft and Your Social Security Number. We hope this helps.
margarette h.
I tried everything possible to find a way to change my appointment online, but with much frustration, I didn’t find anything.
A.C.
Hi, Margarette. At this time there is not a way to schedule or change an appointment online. You can schedule or change an appointment with your local office by calling us at 1-800-772-1213 between 7:00 a.m. to 7:00 p.m., Monday through Friday. Thanks!
Anne M.
My birthday is incorrect on my social security account. How do I correct this?
A.C.
Hi, Anne. Thanks for your question. You will need to visit the local Social Security office or the nearest Card Center in your area, complete an application and submit evidence of age and evidence of identity to support the change. We’ll need to see a certified copy of your birth certificate to correct your date of birth on our records. Your valid State ID or Driver’s License or your U.S. passport can be used as proof of identification. We hope this helps.
William G.
I want to update my password but the system would not allow it. So I am unable to get online with the service. I also tried to call but that does not work. I tried to ask to be called back that didn’t work. I do not contact SSA often maybe that’s why my password didn’t work. So Frustrating.
.
L.A.
Hi William. We are sorry to hear that you are having difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7:00 a.m. and 7:00 p.m. At the voice prompt, say “help desk”; or
•Contact your local Social Security office. We hope this helps.
Ronald M.
i I haven’t seen social security check for January.I need it badly.where it where is it. please respond.I’m out of my medication,I need to pay my rent,I need to pay my utility bills.
L.A.
Hi Ronald. We ask beneficiaries that if they receive their benefits using direct deposit, to please check with their banking institution first about the missing funds. After that, please report a missing payment, call our toll-free number at 1-800-772-1213 (TTY 1-800-325-0778). Representatives are available Monday through Friday, between 7:00 a.m. and 7:00 p.m. Click here to see the Social Security benefits payment schedule. We hope this helps.
Aubrey O.
when should I sign up to start collecting ssi retirement benefits
L.A.
Hi Aubrey. Thanks for your question. You can file for your Social Security retirement benefits as early as four (4) months before the month of your birthday. You can do so by applying online. If you have additional questions, please call our toll-free number at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7:00 a.m. and 7:00 p.m. We hope this helps.
Renee W.
Your website will not let me establish an account and I assume it’s because of my credit freezes. After the data breach with Equifax I put a credit freeze with all 3 credit reporting companies. Why does SSA need to see my credit reports?
L.A.
Hi Renee. We are sorry to hear that you are having difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7:00 a.m. and 7:00 p.m. At the voice prompt, say “help desk”; or
•Contact your local Social Security office. We hope this helps.
Michael J.
My wife passed away in November. Do I have to apply for her death benefit.
The funeral director said she would take care of this. Nothing yet
A.C.
Hi, Michael. We are sorry to hear about your loss. If your wife worked long enough to be insured under Social Security, you may be eligible for a Lump Sum Death Payment. To file for the benefit, call 1-800-772-1213 and request an appointment at your local office. You must file the application for the lump-sum death payment within two years of your wife’s death. To learn more about the benefit and who can receive it, visit here. We hope this helps.