Online Services

See What You Can Do Online!

April 16, 2018 • By

Reading Time: 1 Minute

Last Updated: August 19, 2021

For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:

See What You Can Do Online, S S A Publication 05-10216, Infographic

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

Comments

  1. Joan h.

    How much each month can be taken if you have a judgment against you?from your social securty?

    • A.C.

      Hi, Joan. For an explanation of Social Security garnishment policies, please visit our Frequently Asked Questions. We hope this helps.

  2. David P.

    My grandson is 17 and his mother, who he was living with, recently passed away. What does he quality for? He will be a full time student until June 2020 although he turns 18 in March.

  3. james d.

    I just got accepted for social security my birthday and applied on november 15, 2019. when will i receive first check?

    • A.C.

      Hi, James. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  4. HUE L.

    Hello Sir, Madam,
    I would like to correct my wrong date of birth? What should I need to do? What documents do I need to present for the changes? Can I set up an appointment at the Social Security office? Please help.

    • A.C.

      Hi, Hue. Thanks for your question. Please visit your local Social Security office and submit evidence of your age and evidence of identity to support the change. We’ll need to see a certified copy of your birth certificate to correct your date of birth on our records. Your valid State ID or Driver’s License or your U.S. passport can be used as proof of identification. We hope this helps.

  5. luis a.

    Please provide a reset password option 24/7 , I have to wait weekend and holidays to call in and reset my password, if you have a tool to verify users they can reset on their own.

    • A.C.

      Hi, Luis. Thanks for your comment. We are sorry to hear you had difficulty accessing your personal my Social Security account. We offer a few different ways to reset your password. For more information, check out our Frequently Asked Questions. We hope this helps.

  6. david s.

    how do I get taxes taken from my ss c

    • A.C.

      Hi, David. In order to have taxes withheld from your Social Security benefit, you must start by printing, completing and submitting an IRS Voluntary Withholding Request Form (Form W-4V). On this form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld. The Form W-4V (to withhold federal taxes from your Social Security benefits) can be returned to your local Social Security office by mail or in person. See our Benefits Planner: Withholding Income Tax From Your Social Security Benefits web page for more information. We hope this helps.

  7. Lyle K.

    How do we change the direct deposit account number? We had to open a new bank account and along with all of the other problems that come with this we are having problems getting our new account on the DD from SSI. Can you please give me any information that might help me in getting this accomplished. Thank you in advance! Lyle Kump

    • A.C.

      Hi, Lyle. If you are receiving Social Security retirement or disability, you can create a personal my Social Security account to change your address online. If you are receiving Supplemental Security Income, you should contact your local office immediately. We hope this helps.

  8. Cheryl W.

    I am locked out of my SS account. How do I get it opened?

    • A.C.

      Hi, Cheryl. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  9. Saul L.

    I am 83 years old and have been receiving Social Security payments for the past 18 years. My wife is 87 years old and has been receiving payments for about 17 years. I receive about $$1950 per month, and she receives approximately $1300 per month.

    Is she eligible, as my spouse, to receive the same amount ($1900) per month that I receive?

    • A.C.

      Hi, Saul. . We calculate an individual’s average indexed monthly earnings during the 35 years in which they earned the most. Higher lifetime earnings result in higher benefits. If there were some years when your wife didn’t work, or had lower earnings, your wife’s benefit amount may be lower as a result. For details on how her retirement benefit is figured, visit here. We hope this helps.

  10. Beveraly L.

    I am presently receiving a SS benefit from my work savings. I recently talked with another recipient that informed me her SS check had been increased by notifying the administration that her ex-spouse had died.
    My ex-husband, Raymond W. Newton, Jr died in December 2015. When I applied for SS I was told that my SS income would be more if I selected my own SS instead of receiving only a portion of his SS. I don’t understand if the law has changed or if I’ve misread the ruling on ex-spouses being deceased. Can you help me?

    • A.C.

      Hi, Beverly. Thanks for your question. If your marriage lasted for at least 10 years, you may be eligible for surviving divorced spouse benefits based on your ex-husband’s earnings. For additional information on Survivor benefits, check out our Survivors Planner. For specific questions, please call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

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