See What You Can Do Online!
Reading Time: 1 MinuteLast Updated: August 19, 2021
For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:
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Tags: retirement benefits, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Karen c.
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Raymond J.
I have been trying to apply online for over a week and all I get is the application cannot be processed at this time.
V.V.
Hi Raymond, thank you for using our blog. We are sorry to hear about the difficulties you are experiencing with our online application. If you continue to encounter problems, you can schedule an appointment to apply for benefits by:
•Calling us at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. to 7 p.m., Monday through Friday; or
•Contacting your local Social Security office.
David R.
I cannot find anything showing me how to put in a change of address with Social Security online. I need to make sure I receive all my mail from social security.
please let me know what I am doing wrong. Thank You
V.V.
Hi David. If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can create a my Social Security account to change your address online.
If you get SSI, do not have a U.S. mailing address, or are unable to change your address online, you can:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m.; or
•Contact your local Social Security office.
If you do not receive Social Security benefits, SSI or Medicare, you do not need to change your address with us.
cynthia m.
just want to change my mailing address
V.V.
Hi Cynthia. If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can create a my Social Security account to change your address online.
If you get SSI, do not have a U.S. mailing address, or are unable to change your address online, you can:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m.; or
•Contact your local Social Security office.
If you do not receive Social Security benefits, SSI or Medicare, you do not need to change your address with us.
Janice L.
I have a new bank checking account and need to have a check direct deposited to my account because I need to have it direct deposited.
V.V.
Hi Janice. Thanks for the question. If you’re receiving Social Security benefits (retirement, survivors, or disability), you can start or update your direct deposit information by using your personal my Social Security account.
If receiving Supplemental Security Income (SSI) or unable to conduct business online, you can start or update your direct deposit by contacting the bank, credit union, or savings and loan association or by calling Social Security at 1-800-772-1213 (TTY 1-800-325-0778).
See our Frequently Asked Questions web page for more information.
Joan A.
My husband and I never received the new cards without our SS # on it. How do we go about getting these?
Thank you
R.F.
Hello Joan. If you’re referring to the new Medicare cards, the Centers for Medicare & Medicaid Services (CMS) will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do.
Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
For more information and to check the status of your new card, visit Medicare.gov/NewCard. Thanks!
Gaile F.
I don’t want any with holding money taken out of my check beginning Jan. 2019
R.F.
Hello Gaile. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot provide assistance at this time. One of our representatives should be able to help you. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!
Martin H.
how do I change my phone number
Regina B.
Want to change my monthly SS check from me bank to another
R.F.
Hello Regina. If you already receive benefits (retirement, survivors, or disability) and you have a bank account, you can start or update your direct deposit by using your personal my Social Security account. Thanks!
Charanjit s.
How can i send my application or correspondence by email
V.V.
Hi there. You cannot submit an application via email. Check out our Frequently Asked Questions web page for the various options available when applying for benefits.