Frauds & Scams, Online Services

Protecting Your Social Security

September 15, 2017 • By

Reading Time: 2 Minutes

Last Updated: August 19, 2021

man and woman sitting at table, looking at laptop

At Social Security, protecting your personal information is more important than ever. We continue to evaluate and improve our robust cyber-security program to safeguard your information. The thing is, we can’t do it alone. You can help us secure your information by taking one of these steps:

  • Open your personal my Social Security account. A my Social Security  account is your gateway to many of our online services. Create your account today and take away the risk of someone else trying to create one in your name, even if they obtain your Social Security number.
  • If you already have a my Social Security  account, but haven’t signed in lately, take a moment to log in. We’ll send a one-time security code to your cell phone or to your email address each time you sign in with your username and password. The security code is part of our enhanced security feature to protect your personal information. Keep in mind that your cell phone provider’s text message and data rates may apply. If you suspect identity theft, report it to our Office of the Inspector General. 
  • If you know your Social Security information has been compromised, and you don’t want to do business with us online, you can contact us to block any automated telephone and electronic access to your Social Security record. No one, including you, will be able to see or change your personal information on the internet or through our automated telephone service. If you block access to your record and then change your mind in the future, you can contact us and ask us to unblock it after you prove your identity. This resource is available to certain victims of domestic violence or identity theft and those who need extra security.

We will continue to do our part to protect what’s important to you. And we’ll continue to advise you on how to protect yourself.


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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

Comments

  1. Soniya R.

    Everyone knows what it feels like to have a bad credit in you’ve been in this situations, I couldn’t help it with a low credit score low as 410 also dealing with credit card debt from 3 cards in shown in Bureau , mortgage bill , Loan refusal to start up something new , Thought about everything before I saw someone testify about GREG REPAIR I was overwhelmed I decided to contact him at GREGREPAIR at TECHIE dot COM or he responded via email we spoke about improvement of my credit score told me it would take about 4 days , The Fourth day he called that it’s upgraded to 820 with all credit cards debit cleared , GREG REPAIR you’re an amazing being , Thanks again from Soniya

  2. Matthew S.

    Hello, I received a phone call from an 800# 1-800-3125416 regarding my social security number to be blocked permanently. Is this a fraud attempt or is legit?

    • Luis A.

      Hi Matthew. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a site specific to Social Security scams, here. We hope this helps.

  3. graciela m.

    good morning, I received a notice june2019, that I have received an overpayment and must pay it back to the social security office. When I applied for my benefits, was not told, my employment would affect receiving this benefit. what is my next step .have received a notice, that no payment will be sent until the debt of overpayment has been resolved.

    • Ann C.

      Hi, Graciela. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  4. Pura R.

    In the span of an hour I have received three phone from the Social Security department supposedly telling me that there has been fraudulent activity on my number, I said to the person that Social Security does not call and they hung up on me. I will give you the following three phone numbers so maybe you can trace them. 1800-072-0529, 1800-488-7969 and 1800-357-3429.
    Thank you for all you do for Social Security please continue to work for us.
    Thank you have a good day.

    • Ann C.

      Thanks for letting us know, Pura. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a site specific to Social Security scams, here. Thanks also for helping us fight fraud.

  5. Irene P.

    I have been receiving phone calls from these phone#18007257194 & 1800 3826523 the messages are saying my social security is blocked and have lost all benefits and need to press #1 to contact to someone to help me with this.

    Is this true?

    • Luis A.

      Hi Irene. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  6. Marsha A.

    telephone number for ss office zip92264

  7. Ernest W.

    Is there a phone number I can call and ask questions?

  8. Sheary L.

    My friend just got an inharitance from her mom’s house being sold will that effect on social security

  9. butch k.

    Last Thursday,8/8/19/ I called the Soc.sec dept to request a form. On Friday,8/9/19 I received 9 phone calls telling me that there was fraudulant activity on my ss#.,that there was a warrent out for my arrest. They asked for my last for digits of my ss #. I told them that they should have it. Then I asked, which dept. issued the warrant? The line went quiet, and after 19 seconds, I hung up.Here is alist of their ph. 3’s
    844-30701726
    844-310-7218
    844-338-7668
    844-958-8927
    844-879-6319
    844-192-4708
    844-880-3430
    844-545-8049
    844-395-5318
    All calls came from people with an India dialect

    • Ann C.

      Thanks for letting us know, Butch. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Thanks, again.

  10. Charlene B.

    I would like to know if anyone has tried accessing my acount, besides myself, in the past 2 weeks. My wallet was stolen on 7/22/2019 by Juan Martinez. He says someone else was using my credit cards and charging items. Did he also have access to my social?

Comments are closed.