Frauds & Scams, Online Services

Protecting Your Social Security

September 15, 2017 • By

Reading Time: 2 Minutes

Last Updated: November 3, 2023

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At Social Security, protecting your personal information is more important than ever. We continue to evaluate and improve our robust cyber-security program to safeguard your information. The thing is, we can’t do it alone. You can help us secure your information by taking one of these steps:

  • Open your personal my Social Security account. A my Social Security  account is your gateway to many of our online services. Create your account today and take away the risk of someone else trying to create one in your name, even if they obtain your Social Security number.
  • If you already have a my Social Security  account, but haven’t signed in lately, take a moment to log in. We’ll send a one-time security code to your cell phone or to your email address each time you sign in with your username and password. The security code is part of our enhanced security feature to protect your personal information. Keep in mind that your cell phone provider’s text message and data rates may apply. If you suspect identity theft, report it to our Office of the Inspector General. 
  • If you know your Social Security information has been compromised, and you don’t want to do business with us online, you can contact us to block any automated telephone and electronic access to your Social Security record. No one, including you, will be able to see or change your personal information on the internet or through our automated telephone service. If you block access to your record and then change your mind in the future, you can contact us and ask us to unblock it after you prove your identity. This resource is available to certain victims of domestic violence or identity theft and those who need extra security.

We will continue to do our part to protect what’s important to you. And we’ll continue to advise you on how to protect yourself.

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

Comments

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  4. Leah G.

    My mom received a call from someone saying her SSN is being used in TX and she should press number 1 to speak to an officer to get more information. I told her this is probably a scam.

    • Luis A.

      Hi Leah. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  5. Paula R.

    I’ve Been receiving phone calls from number’s ” 765-016-0068 / 765-087-2724 / Telling me that my SS # has been compromised, and that my benefits will be delayed. Please let me know if this is someone from the SSA office. Thank you so much.

    • Ann C.

      Hi, Paula. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  6. Sheila D.

    I have not signed in for quite awhile and now I do not remember my username or password.

  7. jerry H.

    On 6/28/2019 I received a phone call saying my SS # was no longer any good! Is this a scam ?

    • Ann C.

      Hi, Jerry. Keep in mind we do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Thanks for checking in with us.

  8. lora r.

    I need a replacement card a.s.a.p.

  9. C.Cocokiyo

    I need more clear info. to protecting your SS.
    The most important thing is who can request your SS#.
    I know the bank require to make an account and they are FDIC member. However, how about medical office, money transfer companies and so on?
    Do you have any list which describe who can request your SS No. and who can request legally the copy of your social security card?
    This point is the most important part to protect yourself.
    Your site does not show about this important point.

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Comments are closed.