Protecting Your Social Security
Reading Time: 2 MinutesLast Updated: November 3, 2023
At Social Security, protecting your personal information is more important than ever. We continue to evaluate and improve our robust cyber-security program to safeguard your information. The thing is, we can’t do it alone. You can help us secure your information by taking one of these steps:
- Open your personal my Social Security account. A my Social Security account is your gateway to many of our online services. Create your account today and take away the risk of someone else trying to create one in your name, even if they obtain your Social Security number.
- If you already have a my Social Security account, but haven’t signed in lately, take a moment to log in. We’ll send a one-time security code to your cell phone or to your email address each time you sign in with your username and password. The security code is part of our enhanced security feature to protect your personal information. Keep in mind that your cell phone provider’s text message and data rates may apply. If you suspect identity theft, report it to our Office of the Inspector General.
- If you know your Social Security information has been compromised, and you don’t want to do business with us online, you can contact us to block any automated telephone and electronic access to your Social Security record. No one, including you, will be able to see or change your personal information on the internet or through our automated telephone service. If you block access to your record and then change your mind in the future, you can contact us and ask us to unblock it after you prove your identity. This resource is available to certain victims of domestic violence or identity theft and those who need extra security.
We will continue to do our part to protect what’s important to you. And we’ll continue to advise you on how to protect yourself.
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Tags: fraud, my Social Security, my Social Security account, Office of the Inspector General, OIG, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Greg G.
I just received a phone call from 402-032-6583 telling me that my social security number has been suspended do to some suspicious activity. Is this true?
L. A.
Hi Greg. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.
Amy L.
I am getting phone calls that my SSN has been used in a crime in Texas. They are calling from 1-800-674-8752. They want me to call them before any legal proceeding begin. This call I received today.
On May 21st I received a call from Waco TX. Saying you found some suspicious activity using my SSN. They called from 1-254-523-3214.
I did not call them back that day.
I am concerned that no one has gotten ahold of my SSN.
Please let me know if you think this is a scam.
Thank you,
Amy Peters
Amyl2686@yahoo.com
330-858-0627
Ann C.
Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.
Staniey T.
I just received a call from 760-348-8560 claiming they were the SS office and that my SS# has been put on hold while the FBI investigates compromise of number, I thought this is a scam
L. A.
Thank you for letting us know about these calls, Staniey. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.
Eva M.
I am a subject of Identity Theft and have reported it to the FTC.. Please DO NOT CHANGE MY ADDRESS without first calling me on my mobile phone ending in 6067. Thank you.